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RAshley
New Participant
July 3, 2024
Question

Update Notify - Can't find user

  • July 3, 2024
  • 1 reply
  • 576 views

Fairly new to Fusion. I'm writing a scenario to add an update to tasks when a specific status is used that notifies certain people based on custom fields on the project.

I'm getting a "User with primary key value(s)...not found" error, and I can't figure out why. The object ID it's searching on is correct.

 

 

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1 reply

Lawson02
New Participant
July 3, 2024

Looks like you need to use a parse JSON module to parse the user information, then use the user ID from the parse JSON module as the ID for the person getting notified. If I understood your problem wrong you may need to provide more information but this looks like the problem to me. 

 

RAshley
RAshleyAuthor
New Participant
July 8, 2024

Thank you for the response.

 

I already have the user's ID, the Create Record module just doesn't recognize it for some reason.


Once all is said and done this module needs to send a notification to a list of people (based on custom fields on the associated project). Do I really have to iterate through all of them to get user IDs that are already there?