Use Fusion to update project status with a custom status from a group | Community
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New Participant
February 14, 2024
Question

Use Fusion to update project status with a custom status from a group

  • February 14, 2024
  • 2 replies
  • 1207 views

Hello,

I'm using the Workfront Misc Module to create a project record and within that module, I am asking it to update project status. However, I noticed the drop down list consist of just the default statuses (e.g. On Hold, Current, In Progress, Rejected) and do not display any custom statuses that are specific to a group. How do I add or use a custom status that is not on the drop down list?

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2 replies

KIMBERLYREA
New Participant
February 15, 2024

Slide the map over and type in the 3 letter code for the status. 

 

 

AnnieXLeAuthor
New Participant
February 16, 2024

@kimberlyrea- I made the update as you suggested but getting a Handle Error (see screenshot). Its the right 3 letter code because its picking it up, but not able to use. Do you know what can be the reason?

KIMBERLYREA
New Participant
February 28, 2024

Looks like the main project is in a Rejected status which means you can't delete the issues if your converting. That may be it. I'm not sure though. Maybe enter a support ticket to have them look.