After upgrade to 6.5.13 AEM Forms stopped working | Community
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A
Artem_89
New Participant
July 25, 2022

After upgrade to 6.5.13 AEM Forms stopped working

  • July 25, 2022
  • 2 replies
  • 1038 views

Hey!

We have upgraded AEM from 6.5.9 to 6.5.13 and AEM Forms stopped working.

Installed packages : 

  • Cumulative fix pack 6.5.13
  • Latest AEM Commerce Add-on
  • Latest WCM Core Components 2.20.6

When I open the form all I can see is loading indicator.

 

 

And there are a lot or errors in console related to underscore library  : 

Uncaught ReferenceError: _ is not defined

 

Should I install any different package from Adobe to make Forms work in 6.5.13 ?

 

Thanks, 

Artem

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2 replies

Mayank_Gandhi
Mayank_Gandhi
Employee
July 26, 2022

@artem_89 send me the forms package

    A
    Artem_89Author
    New Participant
    July 26, 2022

    I've added those 2 lines to sling.properties : 

    • sling.bootdelegation.class.com.rsa.jsafe.provider.JsafeJCE=com.rsa.* 
    • sling.bootdelegation.class.org.bouncycastle.jce.provider.BouncyCastleProvider=org.bouncycastle.*

    And now seems like AEM Forms works.

    Thanks!

      Pulkit_Jain_
      Pulkit_Jain_
      Employee
      July 26, 2022

      @artem_89 

      I don't see the forms add-on in the list of installed packages, so did you install the forms add-on earlier(SP9)?

      You can find the latest forms add-on packages here- https://experienceleague.adobe.com/docs/experience-manager-release-information/aem-release-updates/forms-updates/aem-forms-releases.html?lang=en 

      Additionally, ensure that all the packages' dependencies are resolved and packages are in the installed state. The same check should be performed for the bundles (/system/console/bundles).

        A
        Artem_89Author
        New Participant
        July 26, 2022

        @pulkit_jain_ Thanks for your reply!

         

        I've installed AEM Forms add-on package for Mac OS X additionally but my form still in loading state, though JS error now different : 

         

         

        Error from console: 

        Uncaught TypeError: Cannot read properties of undefined (reading 'prototype')
        at ns.util.inherits (utils.js:1:279)
        at ns.util.extendClass (utils.js:3:49)
        at form.js:10342:62

        at form.js:10614:2

         

        Also when Im trying to create new form I get just 404:

        Before AEM update to 5.6.13 AEM Forms worked fine



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