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January 18, 2021
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Apply Reader Extension on Interactive Document

  • January 18, 2021
  • 18 replies
  • 4252 views

While using reader extension service in Adaptive form, i have set up keystore already and wrote java code to apply usage write but getting exception like below:

com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl Exception while applying usage rights in DocAssuranceService
com.adobe.fd.readerextensions.client.ProcessingException: AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
at com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl.applyUsageRights(ReaderExtensionsServiceImpl.java:215) [com.adobe.aemfd.adobe-aemfd-readerextensions:6.0.26]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.addReaderExtensions(DocAssuranceServiceImpl.java:887) [adobe-aemfd-docassurance:6.0.50]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.secureDocument(DocAssuranceServiceImpl.java:242) [adobe-aemfd-docassurance:6.0.50]

 

Can anyone help what may be missing here.

 

Thanks and regards,

Ashish Saxena

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Best answer by Mayank_Gandhi

@sashish That should not make difference ideally. Make sure you are using a supported version of Linux.

18 replies

sashishAuthor
New Participant
January 19, 2021

Hi @mayank_gandhi ,

 

I am doing this in local author so using admin cred only.

sashishAuthor
New Participant
January 19, 2021

@girishbedekar Hi Girish

Yes all bundles are in active state. 

sashishAuthor
New Participant
January 19, 2021

@mayank_gandhi Hi Mayank, Its an osgi instance and i have already added bouncy castle.

I see this might be the issue:

com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
com.adobe.granite.keystore.KeyStoreNotInitialisedException: Uninitialised key store for user data

 

How to initialized key store.

 

 

Mayank_Gandhi
Employee
January 19, 2021
@sashish try adding the pfx at admin user level
New Participant
January 19, 2021

Are all the bundles in active state

Mayank_Gandhi
Employee
January 19, 2021

@sashish  I assume it's an OSGi instance? Hope you have added bouncy castle in sling properties.

New Participant
January 18, 2021

Is it happening to all the documents?

sashishAuthor
New Participant
January 18, 2021
I tried for interactive document generated through formsService.renderPDFForm
New Participant
January 18, 2021
New Participant
January 18, 2021

I think you need to add the certificate to forms and document service user

 

 

sashishAuthor
New Participant
January 18, 2021
Hi Girish,I Already add certificate to document service user(fd-service) and setup keystore .