cannot initialize database for AEM forms

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I got an error deploying the EARs. Now every time I try to start JBOSS, I get this error EXCEPTION_ACCESS_VIOLATION. For this reason, I am stuck and cannot initialize the database to continue installing AEM forms.

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WasilZeeAccepted solution

Employee

With turnkey installer we have Java 1.8 update 74, you can try that. You should use pre-configured Jboss. Go through supportability matrix as well [1]

[1] https://helpx.adobe.com/aem-forms/6-2/AEM-forms-JEE-supported-platforms.html

W

WasilZeeAccepted solution

Employee

With turnkey installer we have Java 1.8 update 74, you can try that. You should use pre-configured Jboss. Go through supportability matrix as well [1]

[1] https://helpx.adobe.com/aem-forms/6-2/AEM-forms-JEE-supported-platforms.html

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stephaniev16799Author

Level 2

OS is Windows Server 2012 R2

we are not using the turnkey installation because we are setting up a cluster configuration for JBOSS application server and using SQL server for the database.

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user7587541

Employee

What OS are you using? Is this a JBoss turnkey install, if so the installer will install everything it needs. If not what appserver and DB are you using?

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stephaniev16799Author

Level 2

AEM forms is supposed to work with Java 8, we already have the latest version of JDK installed. Do you have a version that will work?

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WasilZee

Employee

Issue seems to be with JVM. Check[1],[2]. If you are using non-turnkey installer try to update Java.

[1] http://stackoverflow.com/questions/25406681/jvm-crash-exception-access-violation

[2]https://www.java.com/en/download/help/exception_access.xml