Dynamic font change from Lower to higher environment.

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Hi All,

I am facing font change in the output pdfs when the code is moved from lower environment to higher environment.

I have archived the application and used import option in higher environment adminUI and deployed.

Checked -Deploy assets to runtime when import is complete in the import page.

Unchecked - Overwrite configuration when import is complete

Can anyone give pointers to handle this issue?

@2933582 @10014790 @336592

Regards,

Abhilash

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abhilashy577678Accepted solution

Level 2

The issue is resolved by checking the font availability in higher environment. The right fonts were added in higher environment and now fonts are working as expected

abhilashy577678AuthorAccepted solution

Level 2

The issue is resolved by checking the font availability in higher environment. The right fonts were added in higher environment and now fonts are working as expected

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Mayank_Gandhi

Employee

@abhilashy577678 Are you able to get past this now?

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Mayank_Gandhi

Employee

Check the lower environment pdf properties for font and compare it with higher environment pdf properties to see if the font is missing or replaced.

@abhilashy577678

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abhilashy577678Author

Level 2

Hi Mayank, Thanks for your response. Can you specify where exactly these properties need to be checked ?? I made a check in XDP Form under file->form properties->Default fonts and both Dev(lower) and QC (higher) looks same. Any checks in Forms admin UI ?? @mayank_gandhi

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