Livecycle Designer Error- everytime I open FORMS-HELP! | Community
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February 12, 2008

Livecycle Designer Error- everytime I open FORMS-HELP!

  • February 12, 2008
  • 39 replies
  • 20129 views
Can someone help me please?!

I can't seem to find anyone that can.

I have CS3 and everytime I open forms this happens. I have uninstalled and reinstalled it 4 different times-still continues...

I get this ERROR:

Adobe LiveCycle Designer has encountered a problem and needs to close. We are sorry for the inconvenience.

Error signature:

AppName: formdesigner.exe AppVer: 8.0.2073.1 ModName: unknown

ModVer: 0.0.0.0 Offset: 04d58113



then I get a second one saying:

Error signature:

AppName: formdesigner.exe AppVer: 8.0.2073.1 ModName: ntdll.dll

ModVer: 5.1.2600.2180 Offset: 000431a0



thanks,

cyndie
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39 replies

January 23, 2009
I too am having this problem and am unable to run Livecycle Designer!



I'm running on Windows XP SP3.

I had this problem initially on Acrobat version 8.1. I upgraded to version 9 and everything worked well for 3 days. This evening, every attempt to start Livecycle causes a crash, followed by a Dr Watson crash.



From XP Application log...

Faulting application formdesigner.exe, version 8.2.1.3144, faulting module unknown, version 0.0.0.0, fault address 0x05e37320.



Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.



FormDesigner.exe is still running and appears in the process list. It can't be stopped with an End Process. It can be removed with End Process Tree - which reports "The operation could not be completed. The operation is not valid for this process." followed by "One or more of the processes in this process tree could not be ended. The operation was not fully successful."



Removing and reinstalling Acrobat did not help.
January 23, 2009
I have tried that with no success. Considering this was the second time this has happened, I decided to use a second machine only for that software, I do not have time nor do I want to spend the time debuggin this issue, reinstalling and uninstalling my other Adobe software. I figure since this is the only one I have problems with i will just use a second machine for now.
January 23, 2009
Hi again



I too had this persistent problem, and went through the whole install/uninstall, and also creating new profiles which i mentioned as an option before. Since that is a fairly extreme option, I have found something else that works for me - try this:



navigate to C:\Documents and Settings\**USER**\Application Data\Adobe\Designer



and delete the entire folder entitled 8.2



Launch Livecycle Designer and voila! up and running, albeit without any customisations you may have made, such as fragment libraries and such. You might want to bck thos up somewhere before you delete the folder, but I found this works pretty well for me. Hope this helps.
January 21, 2009
I am completely upset with this. I have had this happen to me 2 times now. I tried everything that was suggested and nothing worked. The only thing that I could do is remove everything adobe on my system and re-install everything. Including my CS3 suite(Which I use Dreamweaver and it's a pain to re-map all the sites that I work on and re-install all the extensions i use with it), Reader, and of course Acrobat 9. I had to go through the reg and deleted all instances of Adobe, including all folders and files within program files and application data. If Adobe wants to keep my business, they sure better send out a patch for this soon..
January 20, 2009
Where is the thread?

Thanks!



Here's the thread where the same (or similar) crash problem is being discussed.
December 30, 2008
Mike,



I agree! This problem has been around and supposedly Adobe has fixed it. But the fix hasn't worked for me. Here's the thread where the same (or similar) crash problem is being discussed.
December 30, 2008
Adobe should be embarrassed to allow serious problems like this to linger with no fix and leave it up to customers to figure out workarounds.
November 6, 2008
Hi - this might help all those with this particular problem.



If you are in a server environment, get an administrator to log on and rename your profile - when you log back in, you will get a new profile (and all the hassle of re-creating links, etc) but your LiveCycle will work!



In XP or vista - create a new user, and log on to that - Livecycle will work!



TIP: you will find all your old settings in your old profile - favourites, pics, music, etc.
October 26, 2008
I too am having issues with Live Cycle crashing and I have uninstalled all of my SQL Server 2008 programs/files. Per your recommendations, I have created a dump file and have the build number ready to send. My email is kimberlea.s@gmail.com if could also have the FTP info to send to you it would be much appreciated. Also, I am still running the Acrobat 8.0 Pro, haven't upgraded to 9.0 yet if that makes any difference.



Thank you bunches
October 24, 2008
got something to work. Yay.



Here is what I did to get it to work.

1) Signed on as administrator and uninstalled Adobe 9 pro completely.

2) Reinstalled Adobe 9 pro into a DIFFERENT destination folder.

3) Tested LiveCycle, and it worked.

4) Logged back on as the user that was having problems... It DIDNT work.

5) Logged back on as Administrator, renamed his folder under DOCS AND SETTINGS

6) Logged back on as the user, ultimately creating a new folder for him under DOCS AND SETTINGS

7) Tried LiveCycle, and it worked.

8) Copied over the rest of his data from his old profile to his new

9) He is good to go. (Beats reinstalling windows and whatever else...)



Let me know if that helps anyone else.