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Yvette_s_Channe
New Participant
October 10, 2023
Solved

Re: AEM Designer

  • October 10, 2023
  • 3 replies
  • 783 views

Hello everyone,

 

I purchased AEM Designer and I have my serial number. I had to reset my computer and I need to reinstall it. I have called Adobe and they are no help. Does anyone know where I can download it.

 

Thanks in advance,

Yvette

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Best answer by sudhansh

You can go to https://experience.adobe.com/downloads and sign in to Software Distribution with your Adobe ID. There you should be able to download your software.

Reference: https://experienceleague.adobe.com/docs/experience-cloud/software-distribution/home.html?lang=en 

3 replies

Pulkit_Jain_
Employee
October 13, 2023

@yvette_s_channe 

Please DM the support ticket# in case you need any further assistance on this topic.

We will set up a working session.

Vijay_Katoch
New Participant
October 11, 2023

Your Adobe ID should be linked with your Adobe Experience Cloud solution accounts to download the installer.

When you bought it, Adobe must have sent you an email or some link to download it.

sudhansh
sudhanshAccepted solution
Employee
October 10, 2023

You can go to https://experience.adobe.com/downloads and sign in to Software Distribution with your Adobe ID. There you should be able to download your software.

Reference: https://experienceleague.adobe.com/docs/experience-cloud/software-distribution/home.html?lang=en