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Level 3
May 9, 2017
Solved

Signature step not showing pdf

I have setup scribble signature on my adaptive form and also a signature step just below the scribble signature component.

The scribble signature works well in preview, but the signature step isn't show the pdf, it just says loading...

Any reason why the pdf isn't showing? i am using chrome and also have installed the chrome pdf viewer, still no luck.

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Sakshi5
Sakshi5Accepted solution
Employee
May 9, 2017

'Signature Step' should be the only component in a panel. You should not have any other field with it. Generally its used in child panel of a panel having wizard layout, hence the name 'Signature Step'.

PS: https://helpx.adobe.com/aem-forms/6-3/signing-forms-using-scribble.html 

16 replies

Employee
May 9, 2017

Just to make sure- you have SSL configured on your aem server?

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paultjwAuthor
Level 3
May 9, 2017

No 6.3

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Employee
May 9, 2017

Are you in 6.2?

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Sakshi5
Employee
May 9, 2017

Then please check your error logs , to see if there is any exception.

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paultjwAuthor
Level 3
May 9, 2017

i have set it to what you suggest, its still not rendering the pdf. See screenshot

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Sakshi5
Sakshi5Accepted solution
Employee
May 9, 2017

'Signature Step' should be the only component in a panel. You should not have any other field with it. Generally its used in child panel of a panel having wizard layout, hence the name 'Signature Step'.

PS: https://helpx.adobe.com/aem-forms/6-3/signing-forms-using-scribble.html 

Translate