Unable to view Child Panel under Root Panel in AEM Form | Community
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deabajkl
New Participant
Nov 30, 2022 4:49 PM UTC
Solved

Unable to view Child Panel under Root Panel in AEM Form

Hello, I have a content hierarchy on my form:
root panel
----- child panel1
---- text box
----- child panel2
---- text box
So when the AEM form is published, I click preview as HTML but it's all blank. When I click edit on the form when I click root panel it's blank. However, when I click any of the child panels, I see the texts I am supposed to see for the form. Also, the layout for the form is "responsive - everything on a page without navigation" so I should be able to see all the text when going to this form without any navigation needed

My AEM version and packages are:
- Adobe Experience Manager, Version 6.5.0
- aem-service-pkg-6.5.6-1.0.zip

- adobe-aemfd-osx-pkg-6.0.192.zip

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workflowuserAccepted solution
Employee
Dec 2, 2022 3:50 AM UTC

Mac OS is only for development purposes officially it’s not a supported platform for production

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8 replies

deabajklAuthor
New Participant
Dec 1, 2022 3:43 PM UTC

@workflowuser @pulkit_jain_ @mayank_gandhi Yes, I am using macOS Monterey and I have all of the correct packages and bundles. I checked my browser console when going to edit my AEM form I see this:

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    Pulkit_Jain_
    Pulkit_Jain_
    Employee
    Dec 1, 2022 4:02 PM UTC

    @deabajkl 

    Seems to be an issue[0] with the installation. 

    Although the package versions are as expected, could be an issue with the setup. Did you try to reinstall the forms add-on package?

    For a quicker turnaround, raise a support ticket, and let's discuss this issue over a screen share.

     

    [0] - Handler of component is invalid -> ReferenceError: guidelib is not defined 

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      workflowuserAccepted solution
      Employee
      Dec 2, 2022 3:50 AM UTC

      Mac OS is only for development purposes officially it’s not a supported platform for production

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        Pulkit_Jain_
        Pulkit_Jain_
        Employee
        Dec 1, 2022 6:57 AM UTC

        @deabajkl 

        Seems you've installed the AEM Forms add-on for Mac OS.

        Considering the issue raised, ensure all the packages are installed, and bundles are active. Do you see any errors in the browser console logs?

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          Mayank_Gandhi
          Mayank_Gandhi
          Employee
          Dec 1, 2022 3:31 AM UTC

          @deabajkl What OS are you testing on? MAC

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            workflowuser
            Employee
            Nov 30, 2022 4:53 PM UTC

            can you try on either Windows/Linus operating systems? Also, can you use the latest version 6.5.15

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