"You cannot save data typed into this form" ! | Community
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J
Joel-CNVI
New Participant
April 29, 2016
Solved

"You cannot save data typed into this form" !

  • April 29, 2016
  • 14 replies
  • 97720 views

Has anyone figured out a workaround?  I know there are other free viewers (tracker software) but small business client isn't going to like that they have to pour thousands into reader extensions.  There must be a way for a PDF designed in LiveCycle ES4 v.11 and allow the end user to save a copy (and submit via email) from Acrobat Reader DC.  I see lots of threads complaining about this very simple problem but I do not see any solutions that utilize a free adobe reader.  I am aware of the PRINT to PDF solution but not all end users have a PDF printer on their computer.  Adobe please help. 

    Best answer by George_Johnson

    You can't use Reader, you have to use Acrobat. So your client will have to get Acrobat and Reader-enable the forms that you develop. If you don't have Acrobat, you can download and install the trial version so you can test this out.

    14 replies

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    J
    Joel-CNVIAuthor
    New Participant
    April 30, 2016

    I do not have that option.  Opened file in Reader DC version 2015 and when I click SAVE AS OTHER, I get only two options

    text

    word or excel

    Is there a permission I have not set in LiveCycle ES4?

    George_Johnson
    George_Johnson
    New Participant
    April 30, 2016

    Open the form in Acrobat DC and select: File > Save as Other > Reader Extended PDF > Enable More Tools

    J
    Joel-CNVIAuthor
    New Participant
    April 30, 2016

    What are the specific steps to do this?  Thank you so much in advance!

    George_Johnson
    George_Johnson
    New Participant
    April 30, 2016

    An option is to Reader-enable the form with Acrobat DC. It doesn't have the licensing restrictions related to enabled documents that previous versions do. You won't be able to Reader-enable documents for your client with Acrobat, but your client can.

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