Adobe Launch script not loading in author | Community
Skip to main content
DhirajAg
Level 4
Sep 6, 2019 12:52 AM UTC
Solved

Adobe Launch script not loading in author

Hey, i have configured Adobe IMS configuration for Launch and also created the cloud configuration under /conf. The launch script is not loading on author but it is loading in publish instance. I have published the same config and page from author instance to publish.

Any idea as to why this is happening. I am running AEM 6.5.1 for reference.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
DhirajAg
DhirajAgAccepted solution
Level 4
Sep 6, 2019 5:45 PM UTC

Issue was with author /conf permissions getting messed up. Thank you everyone for the suggestions.

13 replies

prashantonkar
Level 4
Nov 23, 2019 7:39 AM UTC

I found the issue:

libraryUri was populated wrong while creating the configuration: "/" was getting appended. I think link checker was removing this invalid URl from the markup.

After correcting this I got 404 for script URL. I had to manually copy the URL from launch environment tab.

Thanks,

Prashant

Check Some hotAEM related topics on my blog:

AEM SPA Editor Demystified

AEM technology stack

Composite Components in AEM using "cq:template"

Translate
prashantonkar
Level 4
Nov 23, 2019 7:23 AM UTC

Which user should have the permission ? I am using admin. It has read permissions on /conf. Anything else i need to check?

Translate
DhirajAg
DhirajAgAuthor
Level 4
Nov 23, 2019 6:57 AM UTC

My issue was with read permissions on /conf node.

Translate
prashantonkar
Level 4
Nov 23, 2019 6:55 AM UTC

Can you please elaborate on the solution? I am having the same problem.

Translate
DhirajAg
DhirajAgAuthorAccepted solution
Level 4
Sep 6, 2019 5:45 PM UTC

Issue was with author /conf permissions getting messed up. Thank you everyone for the suggestions.

Translate
Employee
Sep 6, 2019 4:58 PM UTC

Did you set Adobe Launch Cloud Configuration to "Include Production Code on Author"

If you have not, you need to switch to "Staging" env,  you can use "Launch and DTM Switch":

Launch and DTM Switch - Chrome Web Store

Translate
Employee
Sep 6, 2019 3:16 PM UTC

Might need deeper analysis. Please raise a daycare ticket.

Translate
DhirajAg
DhirajAgAuthor
Level 4
Sep 6, 2019 3:05 PM UTC

I am working on AMS provided environment for reference.

Translate
DhirajAg
DhirajAgAuthor
Level 4
Sep 6, 2019 3:04 PM UTC

No errors in browser console, network or logs.

Translate
Employee
Sep 6, 2019 3:02 PM UTC

Okay. As asked before, do you see any errors in the browser console, network or in logs when you load the page?

Translate