Adobe Launch script not loading in author | Community
Skip to main content
DhirajAg
DhirajAg
New Participant
September 6, 2019
Solved

Adobe Launch script not loading in author

  • September 6, 2019
  • 13 replies
  • 8689 views

Hey, i have configured Adobe IMS configuration for Launch and also created the cloud configuration under /conf. The launch script is not loading on author but it is loading in publish instance. I have published the same config and page from author instance to publish.

Any idea as to why this is happening. I am running AEM 6.5.1 for reference.

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by DhirajAg

    Issue was with author /conf permissions getting messed up. Thank you everyone for the suggestions.

    13 replies

    prashantonkar
    prashantonkar
    New Participant
    November 23, 2019

    I found the issue:

    libraryUri was populated wrong while creating the configuration: "/" was getting appended. I think link checker was removing this invalid URl from the markup.

    After correcting this I got 404 for script URL. I had to manually copy the URL from launch environment tab.

    Thanks,

    Prashant

    Check Some hotAEM related topics on my blog:

    AEM SPA Editor Demystified

    AEM technology stack

    Composite Components in AEM using "cq:template"

    prashantonkar
    prashantonkar
    New Participant
    November 23, 2019

    Which user should have the permission ? I am using admin. It has read permissions on /conf. Anything else i need to check?

    DhirajAg
    DhirajAgAuthor
    New Participant
    November 23, 2019

    My issue was with read permissions on /conf node.

    prashantonkar
    prashantonkar
    New Participant
    November 23, 2019

    Can you please elaborate on the solution? I am having the same problem.

    DhirajAg
    DhirajAgAuthorAccepted solution
    New Participant
    September 6, 2019

    Issue was with author /conf permissions getting messed up. Thank you everyone for the suggestions.

      L
      leoberliant
      Employee
      September 6, 2019

      Did you set Adobe Launch Cloud Configuration to "Include Production Code on Author"

      If you have not, you need to switch to "Staging" env,  you can use "Launch and DTM Switch":

      Launch and DTM Switch - Chrome Web Store

        V
        vish.dhaliwal
        Employee
        September 6, 2019

        Might need deeper analysis. Please raise a daycare ticket.

        DhirajAg
        DhirajAgAuthor
        New Participant
        September 6, 2019

        I am working on AMS provided environment for reference.

        DhirajAg
        DhirajAgAuthor
        New Participant
        September 6, 2019

        No errors in browser console, network or logs.

        V
        vish.dhaliwal
        Employee
        September 6, 2019

        Okay. As asked before, do you see any errors in the browser console, network or in logs when you load the page?

        Show more replies
        Terms & ConditionsAccessibility statement

        Loading footer...