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August 25, 2019
Solved

can't convert entire excel into pdf

  • August 25, 2019
  • 17 replies
  • 19015 views

I have checked the "convert entire excel " option in AEM, but the converted pdf contains only one sheet. How can I do ?

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Best answer by

I have resolve this problem. We set wrong option on creo view adapter that convert office file by office not by AME. And the AME 6.3 should run on Windows 2012

17 replies

ls_rbls
New Participant
August 27, 2019

Dont forget to mark your last reply as correct answer

ls_rbls
New Participant
August 27, 2019

That is great! I am glad to read that and thank you for sharing that feedback

Accepted solution
August 27, 2019

I have resolve this problem. We set wrong option on creo view adapter that convert office file by office not by AME. And the AME 6.3 should run on Windows 2012

ls_rbls
New Participant
August 26, 2019

Yes, you're welcome. Good luck!

August 26, 2019

thank you very much, I will open a call to ptc support.

ls_rbls
New Participant
August 25, 2019

I am running out of suggestions... I am geussing to post the same question in the PTC online support forum:

PTC eSupport Help Discussions - PTC Community

Or create a customer PTC account to get access to the missing convertor tools and troublshooting guides.

I am inclined to believe, that if you  cannot change the convertor tools and is locking you only to support AME, you might need to get a Customer Account  type (paid for).

In some of the guidelines quoted earlier in this thread I read that Lite and Express are limited in some aspects of the MS Office conversion to PDF tools that you need. (but I might be wrong), it could always be something else)

August 25, 2019

Hi Is_rbls,

Hi have the ptc account and can download the guide. but it seems helpless.

August 25, 2019

Hi Is_rbls,

this happens with every MS Excel workbook. And we can export entire excel to pdf by MS Office itself, but by AME, it can't, even we checked the option "convert entire workbook" in the adminui page of AME. Unfortunately, the creo view adapter only supports AME, we can't change the convertor.

ls_rbls
New Participant
August 25, 2019

Also check this one more link:

Solved: Re: Export reports Microsoft Excel - Page 2 - PTC Community

in reference to the screenshot you provided:

Identify the Clent/Server version that you're using and try to download of the pdf guide provided in the link above:

You may need an account to download the PDF guide from this link:

http://www.ptc.com/WCMS/files/143530/en/IntegrationsUserGuide.pdf

ls_rbls
New Participant
August 25, 2019

Please try first to upgrade to the latest service packs for your MS Office applications.

Then follow these tips:

Create PDFs from Microsoft Office |  This link may not  apply to your case since you are not using any Adobe PDF maker Add-ons in MS Office, however,  look at the image below and see if with the Creo View there is a similar setting when you try to execute the conversion from Excel to PDF process:

Same thing here following these tips: 2 Easy Ways to Convert Excel to PDF - wikiHow  (shown in slide below but without using any Adobe PDF Maker Add-ons)

Lastly, check this particular link, I believe this may be the actual answer to your inquiry:

Excel Pages are Missing