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Xena_bcn
Xena_bcn
New Participant
October 16, 2015
Solved

Not all images are available on the publish instance

  • October 16, 2015
  • 39 replies
  • 4782 views

Hi here.

So the long process of copying site to the test server finally is fine except some minor things.

1 is:

In 4502 all digital assets are available. but on 4503 some not. Error 404.

In the replication log, the image is listed as activated.

The dispatcher allows all image types. 

Any clue?

Thanks,

Xena.

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Best answer by Lokesh_Shivalingaiah

You can raise support ticket here http://daycare.day.com/public/contact.html if your client or company have bought a support subscription and you have credentials for the same.

39 replies

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Xena_bcn
Xena_bcnAuthor
New Participant
October 16, 2015

hi thanks yes here there is

 

but I done the replication by the activationtree. and there is no Retry.

The queue is logged for PDF files, maybe there are too big.

    O
    ogill
    Employee
    October 16, 2015

    You are right there is no retry from Activate Tree.

    I would clear your queue. Then try activating the "missing" assets again. Monitor your logs, there should be activation in the author error.log and a received message in the publish error.log

      edubey
      edubey
      New Participant
      October 16, 2015

      Clear the queue, then try to activate the images and check what you get in log files.

        edubey
        edubey
        New Participant
        October 16, 2015
        Can you access this rendition path via browser.?      
          edubey
          edubey
          New Participant
          October 16, 2015

          Just Wondering ....can you try to verify that there is no authoring issue. Try to author correct path.

            Xena_bcn
            Xena_bcnAuthor
            New Participant
            October 16, 2015

            edubey wrote...

            Just Wondering ....can you try to verify that there is no authoring issue. Try to author correct path.

             


            in author everything shown fine

              Xena_bcn
              Xena_bcnAuthor
              New Participant
              October 16, 2015

              Hey...

              In CRX there is more information for this image as:

              jcr:content --> metada ->

              lptc4xmpCore:CreatorContactInfo

              and there is that link.

                edubey
                edubey
                New Participant
                October 16, 2015

                Can you create package for these images and deploy this package to publisher and check if this is working or not (Although I agree that this is not the usual procedure)

                  Xena_bcn
                  Xena_bcnAuthor
                  New Participant
                  October 16, 2015

                  okey I will try that.

                  thank you.

                    Xena_bcn
                    Xena_bcnAuthor
                    New Participant
                    October 16, 2015

                    I made package and installed in directly in the 4503

                    but the image is not shown on the page

                    If i write the whole path to the image on the browser URL : No resource found mesage.

                    but If i click in the CRX lite on one of the images inside Renditions folder of the node as:

                    http://<server>:4503/content/dam/<path>/<image_name>.jpg/jcr:content/renditions/cq5dam.web.1280.1280.jpeg

                    the image is shown.

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