Not all images are available on the publish instance

Forum|Forum|10 years ago
October 16, 2015
39 replies
4782 views

Hi here.

So the long process of copying site to the test server finally is fine except some minor things.

1 is:

In 4502 all digital assets are available. but on 4503 some not. Error 404.

In the replication log, the image is listed as activated.

The dispatcher allows all image types.

Any clue?

Thanks,

Xena.

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Best answer by Lokesh_Shivalingaiah

You can raise support ticket here http://daycare.day.com/public/contact.html if your client or company have bought a support subscription and you have credentials for the same.

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Xena_bcnAuthor

New Participant

hey...

in the error.log in Publisher for those missing images there is a message

*INFO* GET /content/dam/<path>/<image_name>.jpg HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Resource /content/dam/<path>/www.mediart.cc/agb not found

if we go to that link, it is a page with picture copyright agreement

No DAM recourse exist in author neither, but in author the image is shown.

edubey

New Participant

As you mentioned you are not able to access http://<server>:4503/content/dam/<path>/<image_name>.jpg and able to access its rendition.

Can you delete the image and again upload it back and then check.

edubey

New Participant

Hi,

I discussed with my team, it seems they also faced similar issue, it was resolved after changing some configuration in Apache, I am trying to get those details. Will let you know.

I our case also it was appending a folder path after image path as we can see in your case in logs.