Target integration with AEM 6.5 via IMS | Community

Andrey_Osadchuk

Level 10

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Target integration with AEM 6.5 via IMS

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Hi everyone,

I have faced a challenge to integrate Adobe Target with AEM 6.5 via IMS. The IMS has been configured, the status is OK (Token retrieved successfully). However, when integrating Target either via "AEM Cloud Services Opt-In" dialog or via Cloud Services configuration an error message "Get mboxes request failed!" pops up.

Does anyone know the cause of this error?

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AmuthesanAccepted solution

Level 2

Hi Andrey,

Please check if you have provided IMS Tenant ID as your client code, It is not same as the client code used for earlier integration.

Client code - IMS Tenant ID, can be obtained from Adobe Experience Cloud > Launch Target > Copy IMS teant id from the URL

Reference:

Adobe Experience Manager Help | Understanding Adobe Target Standard integration with AEM Sites

Thanks,

Amuthesan.

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Employee

Setting up a DEBUG logger on the following classes should provide more details about the failure.

com.day.cq.personalization

com.day.cq.analytics.testandtarget

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Andrey_OsadchukAuthor

Level 10

Thank you. The integration I am challenged by also leverages Adobe I/O (this is what I called IMS — IMS Configuration leverages Adobe I/O).

Look forward for other replies

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Employee

I was suggesting another way if in case it was bit urgent. I did via Adobe Launch integrations in Adobe I/O.

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Kautuk Sahni

Andrey_OsadchukAuthor

Level 10

Thank you for the links but they are irrelevant to the question above.

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Employee

Request you to please follow steps mentioned in this lab: Experience League Intelligent Guidance | Adobe

Or https://medium.com/adobetech/integrate-adobe-experience-manager-with-adobe-target-40fb935bb983

Worked charm for me.

-Kautuk

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Kautuk Sahni