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Description - The current functionality for routing rules is very limited. We are only able to configure routing rules for specific queue topics. Allowing us to assign specific user/teams to a specific queue topic. The following is functionality that is possible through Fusion, but want to be available without Fusion: 1. Automatically Convert Requests/Issue into a Project If a request is submitted through a specific queue topic, then automatically convert the request into a project using a specific project template. Ideally, we would also have the ability to configure this at the custom form level. e.g. If the requester selects XYZ on the request form, then convert into a project using XYZ template. If the requester selects ABC on the request form, then convert into a project using ABC template. 2. Dynamic Request Routing Based on how the Form was CompletedSimilar to #1, allow us to set routing rules based on how the request form was completed. If certain custom fields options are selected, then we are able to configure routing options such as a) assign the request to a specific user(s), b) convert the request into a project using a specified template, c) send a customized notification to specific users/roles d) automatically set the status of the request to a specific status, e) remove specified tasks from the converted project, etc. Why is this feature important to you -Ultimately, we're looking for more out-of-the-box functionality to configure dynamic routing based on how the request form was completed. Requiring Fusion to meet these needs places extra cost and time on the customer to build missing functionality that we believe should already be included. This functionality would reduce the amount of work/steps for our teams. These are repeatable and predictable steps that can be automated. This functionality is currently available on competitor systems (Asana, ClickUp, etc.).
I'm conducting A4T Auto Target testing and I'd like to be able to set an alert (trigger an alert email) when one of my tests begins trending negative beyond a threshold. I want to ease the daily workload burden of checking each of my workspaces in Analytics workspace. The current functionality of Alerts requires the user to ID specific metrics and filter in the Alert builder. With Auto Target (A4T), Lift is not a field within the table, so I am unable to select it to create an alert. I'm also unable to build my lift calculation in the Alert builder. It would be ideal if I could click on my summary change visualization and create an alert from it. If its value met some criteria, then send email alert.
Description - It may seem simple and maybe even nitpicky, but I would like for the very basic formatting and alignment of the text in the #Description section of my scheduled project to, in turn, be directly reflected in the body of the emails received by the end users when they receive their scheduled emails instead of an incoherent, congealed blob of text. Why is this feature important to you - I already have a difficult time getting my end users to read the emails they receive without #Adobe making my job and my data storytelling more difficult. How would you like the feature to work - At the very least, I would like the body of the emails to reflect the formatting and spacing the way it is laid out in the Description section to schedule my project, whether I'm scheduling a new project or editing an existing project. In fact, it would even be better if we had simple HTML editing capabilities to allow for richer content, and I know this should be possible. Current Behavior - Today, any text appearing in the Description is single-spaced together and placed in the body of the recipient's email with no formatting, minus one exception. That exception allows for any hyperlinks appearing in the text are made active and usable. These messages provide so much opportunity and potential for engagement with our data end-users, and this is one place where we are really dropping the ball, folks!
Description - pretty much every other dashboarding solution allows uploading images in a dashboard whereas in Analysis Workspace, you must provide an image URL which is a major issue for many of my clients. Why is this feature important to you - it is a standard feature in pretty much all other dashboarding solutions, even the free ones like Looker Studio. How would you like the feature to work - have a drop zone or dedicated image upload button to upload the image on Adobe servers where they stay connected to the current dashboard and get removed once the dashboard is deleted. Current Behaviour - you must have your own image hosting, worst case use internet service like imgur to get an image URL that can be used Side note: I would add a screenshot here but the functionality currently seems broken.
Description - Imagine you're working on a project and everyone needs to okay the work at different steps. But once a step is done, it'd be great if there was a way for either the person in charge or the users to decide, "Hey, we don't need to get this person's okay for the next steps." This would make things a lot smoother and faster. Why is this feature important to you - We want to quickly see who's approved the proof at different stages without the need for all approvers to approve again if there's a new version. How would you like the feature to work - Often new versions are only needed by current proofs stage participants. Example: content teams has looked over a proof and decided it's fine. We only need design input after that. After design input, we need leadership approval, but we don't want to both content/design at this stage. I propose a stage setting that says, "Approvals not needed for this stage after current version is fully approved" or something like that. Current Behaviour - I know there's a work around to remove close stages after they're complete, knowing that previous versions will capture their decisions. But it's be nice to have an easier way to see those approvals without having to sift through multiple versions.
Description - Current Target APIs for List Offers and Creating Offers - do not return folders that offers belong to - allow creating Offer-folders - pushing new offers created using APIs into existing folders. Why is this feature important to you - We use APIs extensively to manage and create offers. Folders provide a very clean way to organise offers, especially for accounts with hundreds of offers. Having above capabilities will reduce a lot of manual work thats currently required to move API-created-offers to Offer-folders. How would you like the feature to work - 1. Extend the current Offer-list API (https://developers.adobetarget.com/api/#list-offers) to return the Offer-folder name/id an offer belongs to 2. Extend the current Create-Offer API (https://developers.adobetarget.com/api/#create-offer) to allow referring to the Offer-folder 3. Create a set of new APIs to fetch the list of Offer-folders and create new folders Current Behaviour - Offer-folders are available just under the Target UI.
How would you like the feature to work - It would be good to add the custom code only when the activity/experience is displayed.Current Behaviour - At the moment custom code is running even when the activity is not displayed due to lower priority. Here are some related threads.https://experienceleaguecommunities.adobe.com/t5/adobe-target-questions/adobe-target-custom-code-is-running-for-hidden-activity-due-to/td-p/661650
Description -Introducing logs that enable the validation of the status and invocation times of Target APIs. With regards to batchUpdate, these logs not only provide insight into the status and timing of the service invocation, but also furnish additional details concerning the completion (or error) of updating profiles and attributes. Why is this feature important to you -It would enhance visibility into response times and the status of all Target calls, thereby facilitating better management and analysis of them.
Most of our mobile pages are AMP pages. It would be of vital importance for us, if we want to continue using Adobe Target, to implement it on these pages.We have thought about some possibilities: rawbox or make an Adobe Target Server Side implementation and encapsulate it to follow this pattern https://amp.dev/documentation/guides-and-tutorials/develop/interactivity/remote-dataBut the implementation, on our side, is very complex. If there was a simple way like in App, it would be very useful. This is our comment in the community: https://experienceleaguecommunities.adobe.com/t5/adobe-target-questions/adobe-target-implementation-on-amp-accelerated-mobile-pages/m-p/652735#M10237
Description - Display document version to the attachments section on the board and include the document activity log to the general issue activity log Why is this feature important to you - user experience, this feature would increase the visibility to the updates that happened on the documents and will significantly reduce the time spent on trying to find the updatesHow would you like the feature to work1. Document version (V1, V2, etc) displayed in the attachment section 2. List contributors of the document3. Include the document activity log to the overall issue/task activity log that is grabbed and displayed on the boardCurrent Behaviour - There is no way of identifying whether the document has more than one version
One area that I find very difficult to manage is following up on Comments I have made to make sure I receive a response. I would like a way to set my Comments with a Status and set a follow-up date, so I could create a report that would show me Comments that I want to watch to make sure someone replies and receive a notification that my Comment is set to follow-up. This feature would allow me to stop using a different tool, such as Outlook, to monitor project updates.
We would like to see the Proof Approval report have a filter for Project Status. This would make it easier for users to sort through their proofs because, in our case, we would set the project status equal to "current" so that our users are only seeing proofs associated with projects with the "current" status. Without this filter, our reports are displaying all of the proofs that a user has submitted and for some users it is an extensive amount of proofs to sort through.
Description - I would like to have all Alerts viewable to everyone with the ability to share them in the same way as Workspaces (Edit and Copy).Why is this feature important to you - Prevents duplication, management of alerts across the team rather than a single POC, allows for everyone to see what is being monitoredHow would you like the feature to work - I would allow all alerts to be visible by all analysts with the ability to have them be shared in an Edit, Copy, View format like workspaces.Current Behaviour - Alerts are not visible to anyone but the owner even if the analyst has the alert sent to them.
Right now, if you click "Timesheet" in the navigation menu, you will enter your current timesheet by default, but it is not obvious where the rest of the previous timesheets live. "Back to Timesheets" is not obvious, and the extra step doesn't make a lot of sense if you are a timesheet approver or plan on submitting last week's timesheet on Monday. Please revamp the interface for the Timesheet area to be more navigable and user friendly.
Description - In the Sequential Segment option (https://experienceleague.adobe.com/docs/analytics/components/segmentation/segmentation-workflow/seg-sequential-build.html?lang=en#build-time-within-and-time-after-segments) there is the ability to have the segment include data that happened before or happened after. Could another option be added to only include data from hits that happen DURING the sequence. For example, if we wanted to see a "add item to cart" event that happens after someone clicks on the "sale" custom link, we could set the sequence and say "after sequence" and it would capture the "add item" event from clicking on the link but then include all "add item to cart" events after that sequence as well. If we wanted to see only the item that was added after that custom link click, we would not be able to. Why is this feature important to you - We test a lot of updates to the app that is supposed to increase engagement but we don't have the ability to just see the events from someone who used the new feature. How would you like the feature to work - A fourth option in the dropdown that is for "only during sequence". Current Behaviour - This option is not available.
Description - WF widget installed in Salesforce Lightning is having issues while doing selections in custom form Why is this feature important to you - Freeman has 1500 + users who use WF widget in Salesfroce. This issue is resulting in bad user experience since they have to scroll through the entire widget whenever they make any selection in custom form.How would you like the feature to work - The selection in custom form within the WF widget should stick and remain in same place within UI.Current Behaviour - Freeman utilizes WF widget which is installed in Salesforce Lightning. This widget is extensively used to submit resource request ( there are various custom forms for the same) User has an option to select various check boxes / radio button / enter text etc. On each such selection, Widget UI rolls upto to the top of the screen and user needs to scroll down again to continue working where he left off. This results in break in flow of work and bad user experience. Also attaching short video for everyones reference.
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