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The scenario is simple, I need 1000 contacts that meet X and Y criteria, to be called by xyz Salesforce Queue. The difference between percentiles of a very large audience, (around 50k) is the difference between having 1000 and 1500 contacts. Sure, there is always the workaround to go through a series of smartlists to make them around such audience. But sometimes you really need 1000 not 1020, or 980.
Communication limits are basically useless because all Smart Campaigns ignore them by default. By default, all Smart Campaigns should block non-operational emails once the Communication Limit is reached. Ignoring the Communication Limit should be a special exception. This prevents accidentally over-emailing.
When I seted up Marketo language Japanese, I confused.at Mail Program, "Audience" is translated "対象ユーザ".But "ユーザ" is "users", is not "leads" and "user" means Marketo login user according to MCE."対象リード" "送信先" "配信先" etc. is better.
We have hundreds of leads in Marketo whose email addresses are not valid and their Email field actually has a squiggly red line under the Email field value and hover text that explains the value has an incorrect format and provides an example (screen shot below); however, none of these leads have their Email Invalid field value set to 'true'. Marketo should set the Email Invalid field value to 'true' on those leads it recognizes as having an invalid email address.When we attempt to send an email to leads with one of these invalid email addresses, a Email Bounced Soft activity record is created whose Detail field is 'System send failure: To address parse error...' or 'System send failure: Email injection error'. It's nice that Marketo intercepts these and actually doesn't send them, but since they aren't sent, they never have a Category 2 Hard Bounce, which currently is the only case where Marketo will automatically change the Email Invalid field value to 'true'.
In the Will I get an email confirmation when I am accepted to join a MUG? discussion reply by Liz Courter, she indicated that there was no confirmation sent when a request to join a MUG has been approved. I'd suggest that a better UX would be to send a confirmation notice, so that the person has a positive indication of their acceptance (hopefully within a couple of days) and is prompted to visit the new group to which they have been accepted.
When searching in Marketing Activities, all associated assets are shown, and all folders and programs associated with those assets are then expanded. When closing out of the search, those folders and programs stay opened. There should be a way to minimize them all en masse, or better yet, a way for Marketo to automatically minimize/close all of those folders when closing out of the search.
We have a number of top folder level tokens which are carried down to all programs located inside that folder. As these tokens have to frequently be changed (not only token value but also token name), it would be of great help to us if the system could automatically update the token name that has been changed in all instances where it has been referenced, particularly in all smart campaign flow steps.It would also be very helpful if we can have a visibility of where each token has been used / referenced.
Add a feature to batch email sends (regardless of program type) that enables you to send smaller batches based on a designated cadence - rather than sending the whole batch at one scheduled time. The option could be added to the "run once" button to allow us to "set cadence" (or something). This option would give you the capability to select how many people from the entire batch receive the email at one time. You would also be able to indicate when the next send(s) goes out to the other contacts from the smart list. This feature would only be available when all contacts are supposed to receive the same email.For example:Smart list tab pulls 14,000 contacts.Flow step tab sends email (among other things if needed)Schedule tab sends email to 2,000 contacts each day for 7 days (excluding Mondays, Fridays, Saturdays and Sundays)To do this currently, we need to use the random sample feature to add contacts to different lists and send emails based on the assigned list using wait steps. That's at least 15 different flow steps.
Extend the A/B test functionality that's available for engagement programs & trigger campaigns where you can right-click on an email asset to create an A/B test for batch campaigns so we don't have to run tests with email programs.
We found that there is no segment filter in RCE that you can make available for Custom Field Sync. Therefore, the way a user must get around this is by essentially making the fields that the segment rules are based off of available to RCE and manually adding those fields as filters to the RCE reports. This is a lot more manual work versus the ability to have a built-in Segment filter in RCE. Please vote!
There are a lot of interesting moments that may be useful for a rep to notice; but some are much more significant than others.It would be great if there could be two or three tiers of interesting moments, so reps could pick out the "wow, great!" ones from the just "oh, that's nice" ones.
The new toolbar in the WYSIWYG editor for email production looks great, but most of the features are now buried under the "More" button, which requires an extra click. Can the HTML source button be added to the primary toolbar, and not beneath the "More" button? It's a commonly used feature that allows access to more advanced editing, and it would keep things more efficient for power users!
Admin>Mail>Edit Editor Setting>Text Editor VersionWe can choice New or Legacy.In marketo lang Japanese, "New" is translated "新規作成".But "新規作成" means "Create New", dose not mean "New"(version).my idea "新バージョン", "新型", "ニュースタイル" etc.
The new email editor has stripped out many of the options that used to be under Insert/Edit image. There is no longer a way to add inline CSS to an image unless we go into the source code itself. To access table properties, we have to hit the "more" button. It is only 1 extra click but it does get a bit tedious after a while and this is the first time I've used the updated rich text editor.I think both of these options should be available without being under "more".
I would love to be able to add an additional column to this report so we could view the subject line of each email.I send this report out regularly to our sales team so we can see which templates are yielding the best results but the only identifier field for the email sent is the email name. It would be much more helpful if we could pull the subject line into this report so we can easily pick out subject line trends all in one report, instead of having to reference back to the template itself to find out what subject line is being used for each email.
Love the cleaner email editor, but the side-by-side HTML and plain text view was extremely handy, as it helped my users remember to hit the "copy to text" button. Now that button is only visible if the text tab is clicked, which is an extra step, but more importantly, it's not easy to find. I've already forgotten to hit it several times with this new interface. Either bring back the side-by-side editor, or make the copy to text button more visible. Better yet, just give the option to do it automatically when the text is modified on the HTML version.
Colors:Why not have custom colors recorded into the color palette. Every time you login into Marketo your custom colors will be already there, this would save time and you will only need to enter the code once.Images:Why not have transformation tools to re-size images and include text wrap selections.Event Capacity:I run many events via Marketo and I cannot cap these events at a certain number due to capacity. It would be amazing if Marketo could introduce a section where you can enter the set number you are allowing people to attend. For example 'Sophie's empowerment workshop' only caters for 30 attendees, once the event has reached 30 they will need to contact the event organizer.
why doesn't the link to my support case number take me to my case? It takes me to the main page and then it's about another 5 clicks to get to my case. This is annoying. Also, when I click links for resources in documents it takes me to the search page. It should take the user to the resource or paper. Poor user experience.
I used to love (and be a massive user) of the ability to edit the style of a link or image directly in the old email editor:I would love to see this functionality added to the new email editor.
I typically don't post in the community about frustrations I'm having, but it seems that the new email editor was too simplified to be WYSIWYG. For the past 3 years, I heavily used the html edit option on the old editor (actually never edited in the WYSIWYG) to better control our formatting.It seems this was an effort to make it easier for the average marketer, but as someone with HTML and CSS experience and wanting to edit in the code, this is causing more problems than it fixes. For example, when editing, the copy looks fine (see image below - this is in edit mode):Then when I save, the alignment is all wrong. Knowing the code, I can tell that there are weird break tags being entered that I can't remove because I can't get into the HTML (see image below).Would just like the option to be made available again in the new editor! Hoping this is something they can release soon.
I have received several requests from team members to create Real Time Personalization campaigns that target members of particular Marketo programs and smart lists. I think it would be a great feature in RTP to be able to edit the segmentation in an RTP campaigns to target based on membership of smart lists and programs.Currently the only way we have to target individuals who are part of a campaign is if there is a unique lead field that correlates to their membership in a particular program.This ability to target based off of smart lists and Campaign ID's would enable the RTP user to personalize the experience of domain visitors who are members of particular product area smart lists, registration smart lists, subscriber lists, etc.These campaigns could be utilized to serve up product specific content to leads who have been identified as having a specific interest in a product via their inclusion in a smart list or campaign/program.This Campaign ID and smart list targeting could be used to target and personalize a visitors experience in many different and creative ways, but most of all I think this functionality would allow us to utilize our Marketo campaign information to increase the personalization on our domains.
What happened to the place where we can add padding to an image - vertical, horizontal like it was before. Not everyone on my team has html experience. If its not broke why fix it!
It would be extremely helpful if Marketo's HTML Editor had the ability to highlight code/syntax while editing the source directly. Many tools already do this, including Dreamweaver, Litmus Builder, BBEdit and scores of other text editing suites. But, having this ability within Marketo's own tool will make triaging and editing code much, much easier.
Hi all,Disappointed to see some missing features in the re-release of the rich text editor in emails. Specifically, I'm looking for the very useful advanced tabs when working with hyperlinks. I don't have a screenshot of what it used to look like, but you used to be able to drop in style information under an Advanced Link Settings tab.Since the release, you now have to achieve this by editing the HTML, which is more complicated and prone to error. I would much rather have a simpler interface, especially since not all of our Marketo users are comfortable using HTML. I reached out to support and it sounds like this was a deliberate change with no intent to return the functionality (without community support ).Thanks for your time, let me know if you need clarification.
Once a dashboard is created, it seems the only way it can be exported is to export each individual reporting window. I would like to see the ability to export the dashboard in one fell swoop, keeping the dashboard format as it stands.
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