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As many know, but some may not, some email servers produced an email is delivered code, then subsequently reject the email and it get marked as both delivered and bounced i nthe Marketo activity log for that lead. It is documented and discussed here:Under what circumstances can an email be delivered and bounced?These emails will not have actually made it to the customer, so all analytics reports are inaccurate and also using the 'email is delivered' filter is inaccurate.This idea is for Marketo to retroactively go back to the activity log and remove 'email is delivered' if the email in fact bounced.
Hi,Since the introduction of the email send campaign we've been using it a lot. Mostly to send invitation and reminder emails for the simpler batch and blast campaigns.One of the troubles we're having is with the random samples not being available in the email send campaign. Metering a campaign by spreading it out over 10 weeks requires us to have 10 email send campaigns within a bigger campaign. However, there's no way to (easily) split the audience over the 10 email send campaigns other than generating 10 static lists or 19 smart lists.The way we would like to do it is by adding let's say 2000 people to the parent campaign and sending to a random sample. Once an email is delivered we would change the membership status of the Email Send Campaign and the Parent Campaign. Rinse repeat the next week.As we're able to leverage the 'Random Sample' filter in a Smart List, why can't we use this in an Email Send smart list? Sounds straight forward enough.Thanks,Stijn
I need access directly to the address where the ICS file is hosted:http://pages.leadlizard.com/rs/918-XUY-488/256/test.icsor even just the decorated version:http://go.leadlizard.com/ZUW00000Q0000000M30kYXgbut the token will only print it inside the href attribute of a link:<a href="go.leadlizard.com/ZUW00000Q0000000M30kYXg">Save the Date</a>Thus, I need a separate token for each phrase or image I want to link to that image. For example, if I want one email inside the program to have link text saying "save the date" and I want another email to have link text saying "calendar", I need two separate tokens.My proposed solution is a checkbox on the calendar file form which would allow me to specify if I want an hmtl link or just a raw web address.
We've created custom Task fields in Salesforce that I'd like to populate via Marketo. For example, in the Create Task flow step, I'd like to specify a value for my custom task field. Currently I am limited to subject, comments, status, etc.
Not a big deal but it is slightly annoying.When you click on My Cases either from the Community Homepage or from the pencil drop-down My Cases it takes you to the About tab rather than the My Cases tab.Would be nice if it took me directly to My Cases.Thank you
I have a need to export all of the Activity Logs for all leads under a certain company name in our Lead Database. I understand that this is not currently possible, and you have to drill down into each lead one by one and export the history that way. One company I need has over 100 leads, and one has over 600 - not really feasible to do manually. It would be great to be able to export activity logos for multiple leads at once.
I am not sure if this was suggested before or if it already exists.While rebuilding a Marketo instance, one thing I have found that would be extremely handy is a way to store a list of values to then later use for smart list filters. For example, let’s say I want to create a smart list of all leads that did not have a certain lead source. I would create a filter with ‘lead source’ is not... and then a list of sources. It would be great if I could store that list for later use in other filters. That way if I have multiple programs or smart lists that are related to the same thing, they could also use the same centralized list. This would be easier to maintain if something changes. This could possibly a list object which I can then reference to see what programs/smart lists use the filter, so you could make changes without fear of missing something.
There should be an option to allow developers to add a plain text element to the page. This would function like a mktoString variable, with the additional benefit of allowing users to edit the text inline. The primary use case for this as opposed to a mktoText element is that this allows developers to ensure all of a page element's styling is specified by the developer.
It would be fantastic to allow a section of a landing page (including contained elements) to be duplicated. An example of this would be an event landing page that has a variable number of speakers; event a might need 2, event b might need 5. Hypothetical example below:<div class="speaker mktoRepeatable"> <div class="speaker__name mktoText" id="speakerName" mktoName="Name">Speaker Name</div> <div class="speaker__title mktoText" id="speakerText" mktoName="Title">Speaker Title</div></div>vs<div class="speaker"> <div class="speaker__name mktoText" id="speakerName1" mktoName="Name">Speaker Name</div> <div class="speaker__title mktoText" id="speakerText1" mktoName="Title">Speaker Title</div></div><div class="speaker"> <div class="speaker__name mktoText" id="speakerName2" mktoName="Name">Speaker Name</div> <div class="speaker__title mktoText" id="speakerText2" mktoName="Title">Speaker Title</div></div>
It would be great if we could activate or deactivate a smart campaign by simply right clicking the same way we approve/unapprove assets.
I know each user has a default "from/from email" but what Marketo user actually wants to send an email from them?The admin should be able to create a universal default "from" and "from email" and even "reply-to" for every user. It would pre-load on every new email created so there is less chance of human error typing in the address every time.Better yet, how about making those areas in the email editor a dropdown for a list of recent/most popular/preset values for each of those fields.
Revenue Cycle Explorer is an excellent tool to create reports and one has so many options of using different types of filters to customize reports as per business needs.But we haven't been able to optimally use RCE for Engagement nurture email performance reports without having Engagement program & Engagement Stream filters in RCE.It would be extremely helpful to have the Engagement program & Engagement Stream filters customized into RCE reporting which will be crucial in solving so many business needs with ease.
Hey Product Team,Similar to how Salesforce campaigns have a parent/child campaign relationship, it would be great if we can create sub programs within a program in Marketo. Right now only engagement programs are allowed to have sub programs.Thanks,Tim
Hi,I'd like to request that you return the text wrapping feature and spacing around an image that was removed with the new interface. We often use these features when laying out our newsletters. Now we have to manually add the code in. This is definitely a step backwards. There are many people in the Community asking about the same thing. Please consider bringing it back. Thanks for your consideration.Linda
It would be nice to have an interesting moment trigger for when a program status is changed. For example, we have it set up so an interesting moment is created when someone registers for a webinar (fills out a form), however, when their program status changes from registered to attended, nothing happens since you can't create an interesting moment based on the change program status trigger.Our sales team finds more value in knowing when a lead attends a webinar than when they simply register.
I would like to know what email clients people are using to read my emails. Rather than pay more money for a third party script (Email Analytics - Litmus ), it would be great if Marketo actually reported on this natively in their client.Supporting help discussion: https://nation.marketo.com/thread/26184Todd
I am new to Marketo and Real-Time Personalization, so if this functionality is already in place, could you send instructions?I am setting up campaigns that are only allowed to be on our website for a certain amount of time while the deal is available through a partner. Is there somewhere you can enter in dates for the campaign to run? That way I don't have to manually go in and pause the campaign, I can just set it to run until the end of the deal?Thank you so much!Rachel Van West
Hi there!Most of Marketo is pretty good at tracking whether you are in a different time zone than your system's default. It would be great if the Advanced Wait step "date" option could also do that:I'm in CEST now, and it's an extra added layer of complexity to remember when setting up campaigns.thanks!
Allow for SFDC Campaign tokens to be used in the "Added to SFDC Campaign" trigger within a smart list. Currently it doesn't accept the token, even though most all other flow step actions having to do with SFDC campaigns do accept the token type.
Hi Marketo team,would be nice if in the transition rules of the engagement programs we could use advanced filter logic, with AND/OR conditions.We are aware of the current workarounds available, but using advanced logic in the transition rules themselves would make it easier for the user to follow up on all filter criteria details.Many t !hanks,Stilyana
I spend a lot of time just waiting for Marketo to process.
It would be great if there were a tool in Marketo to shorten the URLs to landing pages, website pages, etc... and be used in social media to track clicks/influence of social.
It would be awesome to have SF user profile information available as tokens for MSI emails. This would allow us to dynamically populate a signature based on who is sending the email, the same way SF templates do.Many sales teams have multiple sales reps that handle a single lead/contact, so using the Lead Owner/Contact Owner, or any other custom field that contains a point of contact, doesn't provide a fail-safe way of populating a signature in MSI emails.
When Marketo's form prefill feature injects its <script> tag as the first child of the <head> tag, it confuses Internet Explorer's compatibility-mode detection and causes pages to be rendered in old IE modes (ex: IE7 emulation).By default, please skip over both <meta charset> and <meta http-equiv="X-UA-Compatible"> to ensure proper cross-browser support.See also:Marketo, Internet Explorer, X-UA-Compatible, mktoPreFillFields
As someone who frequently listens to podcasts, I have really grown accustomed to customizable play speeds so that I can absorb more information in a more timely manner (so many podcasts, so little time!) I think a playspeed option on the University videos would be largely benefitial, especially for those who may not have the extra time to watch a 1.5 hour tutorial during their lunch hour, or during dedicated educational times throughout the workday.
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