Marketo

Hey all, Is it possible in Marketo to trigger an email after a set amount of time if no data change happens?   For example: I have two fields: Product - Debit Card (Boolean) and Debit Card Activation (Boolean) I have one Smart Campaign so that if Product - Debit Card changes to TRUE, they get sent an email.   I'm wanting to setup a trigger campaign that does the following: - If received Email 1, wait 7 days - After 7 days if Debit Card Activation = False, send email   I see you can set trigger if Data Value changes, but I don't see a way to check and send if value has not changed.   Thank you!

Hola Marketo community 👋   I had some questions on addition using velocity scripting. We're trying to send out invoices via the Marketo emails and are pushing the invoicing data in Marketo custom objects through our Datawarehouse.    Thus, I wanted to understand if any accounts have multiple invoices they will be created as multiple custom object records in Marketo. So I am trying to see if we can make additions on multiple MKTO custom object records if the records match certain criteria.    Please see below the script we have come up with:    #set( $defaultTimeZone = $date.getTimeZone().getTimeZone("America/Denver") ) #set( $defaultLocale = $date.getLocale() ) #set( $calNow = $date.getCalendar() ) #set( $ret = $calNow.setTimeZone($defaultTimeZone) ) #set( $calConst = $field.in($calNow) ) ##Set Subscription Details via the MKTO Custom Object #set( $renewDate = $convert.parseDate(${renewalObject_cList.get(0).subscriptionEndDate},'yyyy-M

Can someone explain why if I choose date/time to do the A/B testing, the winner declare needs to be done manually ? I see it's like a regulation but I don't understand the meaning behind.     

  What is Purple Select? In this video, I cover Marketo's fantastic advocate engagement program - it's also a great example of how a B2B brand keeps their customers engaged. Not a member yet? Sign up here: https://lnkd.in/gZXbtt4

Hi Everyone,   I am trying to create a nurture program, however, I do not have all the email copies ready to go. Is it possible to add additional emails to the stream once it is activated? How complicated will this be to do if it is possible?   If I just have one email ready, would I be able to set that up for Thursday, and then add more emails after?  Or do I need multiple emails ready to set it up?

Hello all, Working on a campaign that triggers an email when a "Product" field goes from False to True. My question is, If I have more then one data change trigger (i.e. Product - Checking and Product - Credit Card) in the Smart List setup - does Marketo treat these as an "or"? Will it trigger the email if any one of the two changes or does it treat it as an "and" and both states would need to change?

Hello All, How to restrict user to use different email from address other than the domain name in Marketo.   For exp. domain name is example.com and I want to restrict the user while sending the email to use only example.com (swapnil@example.com) and not any other domain name swapnil@gmail.com in from address.   Thanks, Swapnil

I am trying to see if there is a way to 1. Change all existing emails to come from me instead of our current representative and 2. Make all email communication come from me in the future.    We'd like to find a bulk method to change all existing emails to come from me - so we want to change the "from name", "from address", and "reply to address" fields without having to manually update each email one-by-one, preferably using tokens (see below). I came across this article, but can't seem to find much help on this other than that: https://nation.marketo.com/t5/Knowledgebase/Changing-from-Address-on-Multiple-Email-Assets-at-Once/ta-p/299316    We also want all future emails to come from me and have a way to tokenize this, so that if we have a new rep in the future taking over email communication, we can just change it in one place.    Any help on this is greatly appreciated. 

Hey all, is there any way to defer RTP cookies until after the customer has given his consent? Similar to this? Rgds, Thorsten  

Hello again Marketing Nation,   Quick question regarding cloning an instance.   I have been previously informed by Marketo Support, that it's not possible to clone a production instance that is synced to Microsoft Dynamics, to a sandbox. They mentioned this as one of the requirements in order to be able to clone a production instance: “2)Source instance should only have SFDC as its CRM and not Microsoft Dynamics Please note if you sync with Microsoft Dynamics, then cloning is not possible at all.”   Questions- Can this really be the case? - So, if you have a production instance, that is currently synced with Microsoft Dynamics, it is not possible to clone it to a sandbox? - Is there any workaround?   Any  input would be much appreciated! Best,ernie    

Hi all, hope I'm posting this in the right place. Apologies if not.   I have a quick questions around using a random sample in a flow step with a smart list triggered filter of "added to SFDC campaign." The goal: how can I just say, every other person added to a SFDC campaign (happening by a sales person), do x flow step (while still allowing the smart campaign to target everyone for the other steps, like change program status).   I’m not sure how Marketo would look at 50% of one one lead (if the trigger is on-ramping one person at a time, as they're being added to the SFDC campaign). Would the default Marketo action be consistent, and then vary it? Or is it varied with each person coming into the flow?   Can't seem to find the default action in the Marketo product docs. Thanks for any help!   __________   UPDATE: We've solved for this. No help needed after all. Thanks!  

Dear community!   I'm trying to finalize a velocity script token and could not get my #if script to work. I'm trying to display a sentence if lead field called lead.mktohiddenadminstring1 has a value of "21Q1-incentive-form", otherwise, leave it blank. Can anyone help trouble shoot where I did wrong? The program-level velocity token name is "incentive-form". Also, is there a way I can control the formatting of this sentence, such as font, size... #if( ${lead.mktohidden}.equals("21Q2-abc-form") ) #set($abc_form.equals ("Thank you for submitting your brand for consideration for our ABC Campaign. ")) #else #set($abc_form.equals ("")) #end   THANKS!

Hello, For some reason Custom Program Member fields are available to add in a Program Member Tab view only for an Admin User and not i.e. Standard Marketing User that is used on daily basis.Is there any partcualr permission needed in order to add those fields to the view?   Appreciate your help.   Thanks,Kacper

Hi all,   I am currently working on a migration to marketo and was wondering if anyone had available a template I can use to ask the client for an inventory of current campaigns/assets.   Thanks a lot in advance!

Hi All!   Has anybody had any experience in integrating WebSphere with Marketo?  If so, how were you able to pass data into Marketo? Would webhooks be an option? Or REST API?   We're looking to push the following information (as an example) from WebSphere to Marketo: First Name Last Name Email Order confirmation # Trial Status Product # When this info is pushed into Marketo we'd like to set off certain operational and/or marketing communications, e.g. transactional emails, cancellation emails, order confirmation, new feature email, etc.   Any insight on how to would be very much appreciated!!  

We are trying to set up the Marketo <> Bizible integration that was launched in early 2021, but there is little to no documentation about how to actually set this up (that I can find...) Has anyone set up the integration? What steps did you follow? What were you trying to solve for? Any lessons learned? If you can point me in the direction of any documentation and/or webinars, would really appreciate it!   We have a few use cases for the integration: Creating touchpoints with UTM parameters to carry from BrightTALK > Marketo > Bizible Creating touchpoints with UTM parameters for LinkedIn Lead Gen for submits Creating touchpoints for offline touchpoints generally (in-person events or anything with a list upload) with some custom UTM parameters Honestly if anyone wanted to hop on a Zoom call to chat through, I'd be 100% game. This is a critical piece to enable some demand generation campaigns my team wants to run, so I'm cranking away at a solution with the Marketing

  Hi all,   I'm looking for help on reporting for an A/B test. We recently had two emails that had to go out quickly to an audience. The ask was to randomize the email so that 50% of the audience received email A and 50% of the audience received email B. With this in mind, we ran an A/B test at 100% so that the audience would be split.   These emails contained surveys that had slight variations between the two. We want to send a follow up email to those who didn't click or complete the survey. However, we want to ensure that whoever received Email/Survey A gets the follow up with survey A. Same goes for Email/Survey B.   When we try to build a smart campaign to differentiate between the two, it considers it a whole email test so I can't determine who received A vs. B. Is there a way to run a report to determine who received which test?   Thank you.        

Hey guys!I've been trying this Velocity script inside a token in order to retrieve fields value contained in the last opportunity attached to a lead:$!OpportunityList.get(OpportunityList.size() - 1).fieldNameBut an error occurred while rendering the email (error is happening when encountering " - 1").Any thoughts about this?Thanks a lot Keyvan

Hello,   I listened to the Operations with Sean Lane podcast (How Drifts Marketing Tead Got 18% Of Its Time Back) and it was mentioned that you could capture registration via an email reply.    Has anyone tried this? If so, would you mind sharing how you set up in Marketo? I would like to test capturing webinar registration without having to send to a landing page.    We currently have the Drift integration set up in our Marketo instance. Is the Siftrock integration the same?

Following the Microsoft Lifecycle Policy update, Marketo recommends customers to upgrade their Microsoft Dynamics CRM to versions within Mainstream support.  The following update to Marketo product support outlook is to remain consistent with the guidelines provided by Microsoft.  The Marketo Engage products – Microsoft Dynamic Sync Connector and Marketo Sales Insight for Microsoft Dynamics CRM – will have the following support lifecycle. By understanding this, customers can stay on top of their plans for their IT investments.      Version Microsoft Mainstream Support End Date Microsoft Extended Support End Date Marketo Engage Sync and MSI Support End Date Dynamics CRM 2011 12th Jul 2016 13th Jul 2021 18th Aug 2021 Dynamics CRM 2013 8th Jan 2019 9th Jan 2024 13th Oct 2021 Dynamics CRM 2015 14th Jan 2020 14th Jan 2025 13th Oct 2021 Dynamics CRM 2016 14th Jan 2021 13th Jan 2026 29th Jun 2022 Dynamics 365 for C

NEW WebAPI (REST) integration now available for Microsoft Dynamics 365 CRM   NOTE: The WebAPI (Rest) integration is currently ONLY available for Dynamics online & on-prem versions 9.x using ADFS 2016 and above.   Authentication The WebAPI (Rest) integration is only supported with Microsoft Dynamics 365 Online and on-prem instances v9.x in conjunction with ADFS 2016 and above. If you do not use these supported Dynamics/ADFS configurations, the native SOAP integration will continue to work for the foreseeable future; however, we are no longer developing SOAP enhancements.   Please note that the WebAPI (Rest) integration requires a client ID and Client secret for authentication.  Pre-ADFS 2016 (on-prem v8.x and older, with ADFS versions earlier than 2016) authentication requires login and password credentials only – the use of a client ID/Client secret is not needed or supported.   Connector As part of the continued investment in Adobe and Micro