Ability to send sample and "include text-only version" gone? | Community
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Anonymous
February 9, 2015
Solved

Ability to send sample and "include text-only version" gone?

WTF? :/
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Dan_Stevens_
Dan_Stevens_Accepted solution
Level 10
February 9, 2015
Here's the response I received from Support:

Looks like adding the trigger line bumped everything down and they didn’t change the window size. So until the engineers resolve the issue, please resize the dialog box so the "include text-only version" checkbox is displayed. We'll update this ticket when the engineers resolve this issue.

Which still begs the question: What is this new trigger field used for and why weren't we notified about it?
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13 replies

Anonymous
February 11, 2015

All,

Sorry about the confusion! The Trigger field was added to offer folks the ability to test their Email Script(s). For more information, please check out the “Testing Your Script” section of the Email Scripting developers page: http://developers.marketo.com/documentation/email-scripting/

 

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Anonymous
February 10, 2015
Thanks for sharing that Dan. I'm also very curious about that field :) 
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Dan_Stevens_
Dan_Stevens_
Level 10
February 10, 2015
Does anyone know what the "Trigger" field is used for?  I don't even think Marketo Support knows.
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Josh_Hill13
Josh_Hill13
Level 10
February 10, 2015
this started last Friday.
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Dan_Stevens_
Dan_Stevens_Accepted solution
Level 10
February 9, 2015
Here's the response I received from Support:

Looks like adding the trigger line bumped everything down and they didn’t change the window size. So until the engineers resolve the issue, please resize the dialog box so the "include text-only version" checkbox is displayed. We'll update this ticket when the engineers resolve this issue.

Which still begs the question: What is this new trigger field used for and why weren't we notified about it?
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    Tara_Petre
    Tara_Petre
    Level 4
    February 9, 2015
    Same here!  This is especially frustrating as I have noticed that often times when there is no space preceeding the first word in a paragraph (in edit mode or preview mode) and I send myself a sample email as well as the plain text version, I'm seeing additional spaces in those places on the plain text sample.  

    Anyone else experiencing a similar issue lately?
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    Anonymous
    February 9, 2015
    All - If you extend the settings box, the Send Text version option will appear.
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    Anonymous
    February 9, 2015
    Spoke too soon. My settings have also just changed. Strange.
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    Anonymous
    February 9, 2015
    How odd. 
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    Adam_Vavrek1
    Adam_Vavrek1
    Level 8
    February 9, 2015
    I'm seeing the same thing. I don't remember a notice about this...
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