Ability to send sample and "include text-only version" gone? | Community
Skip to main content
February 9, 2015
Solved

Ability to send sample and "include text-only version" gone?

  • February 9, 2015
  • 13 replies
  • 3410 views
WTF? :/
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Dan_Stevens_
Here's the response I received from Support:

Looks like adding the trigger line bumped everything down and they didn’t change the window size. So until the engineers resolve the issue, please resize the dialog box so the "include text-only version" checkbox is displayed. We'll update this ticket when the engineers resolve this issue.

Which still begs the question: What is this new trigger field used for and why weren't we notified about it?

13 replies

Dan_Stevens_
New Participant
February 9, 2015
I'm noticing the same thing.  Furthermore, there's a new "Trigger" field.  What is this for?

Tara_Petre
New Participant
February 9, 2015

What pod are you on? 

I agree with BeHai, I'd open a support ticket. I'm still seeing the option to send a text only version. so this may be a pod or instance specific bug.

February 9, 2015
You might want to open a support ticket for this. But do the usual first: close Marketo, restart browser and/or restart computer. Might be just a fluke.

I'm sure you already did these steps but doesn't hurt to look again: https://community.marketo.com/MarketoTutorial?id=kA250000000Kz3MCAS