Don't strip comments to target Outlook in HTML email | Community
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A
Anonymous
October 10, 2013
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Don't strip comments to target Outlook in HTML email

  • October 10, 2013
  • 12 replies
  • 4935 views

I'm using comments to target Outlook in my HTML emails, for example: <!--[if mso]>

Marketo strips all comments from the HTML in email templates. I don't understand why, when comments are so integral to good responsive design in Outlook. Maybe this is a feature they could work out in the future?

An example of the usefulness of mso targeting:
emailbtn.net/

    12 replies

    K
    kh-lschutte
    New Participant
    February 7, 2020
    No text available
    A
    Anonymous
    September 3, 2015

    We are still seeing the end tags for [if mso] statements altered to &lt;![endif]--&gt;

    I'm not sure if this is only occurring in the updated version of the mce editor or was a problem previously

    Justin_Cooperm2
    Justin_Cooperm2
    New Participant
    September 3, 2015

    This is different from this idea. This idea tracked not stripping comments from Email Templates when you create a new Email from them. This has now been implemented. There is still an issue where if you have certain DOCTYPES or have used VML in your template, it may get stripped. We're working on a fix for that as we speak.

    Your comment is separate. I believe what you are saying is that when you open an editable text region in the Email Editor, it is changing your commented conditional outlook statements? If so, can you paste me the block of code and I will look into it?

    A
    Anonymous
    September 3, 2015

    Sorry to add to this idea, I'll take my problem elsewhere if needs be. Code is this with broken tags in bold:

    <td align="center" valign="middle">

                            <!--[if mso]>

                            <v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="#" style="height:60px;v-text-anchor:middle;width:160px;" arcsize="75%" strokecolor="#ffffff" fillcolor="#fd713a">

                                <w:anchorlock/>

                                <center style="color:#ffffff;font-family:'Helvetica', 'Arial', sans-serif;font-size:14px;font-weight:bold;">Apply Now</center>

                            </v:roundrect>

                            &lt;![endif]--&gt;<a href="#" style="background-color:#fd713a;border:6px solid #ffffff;border-radius:30px;color:#ffffff;display:inline-block;font-family:sans-serif;font-size:14px;font-weight:bold;line-height:44px;text-align:center;text-decoration:none;text-transform:uppercase;width:160px;-webkit-text-size-adjust:none;mso-hide:all;">Apply Now</a>

                        </td>

    Justin_Cooperm2
    Justin_Cooperm2
    New Participant
    June 16, 2015

    Yes, comments are no longer stripped.

      A
      Anonymous
      June 16, 2015

      A definite must, can't wait for this update!!!!

      Chris_Vanderma1
      Chris_Vanderma1
      New Participant
      April 20, 2015
      Really looking forward to this! When released please update this thread.
      Justin_Cooperm2
      Justin_Cooperm2
      New Participant
      April 17, 2015
      This will be in the May release.
      A
      Anonymous
      June 16, 2015

      Has this been added?

      A
      Anonymous
      March 15, 2015
      +1
      A
      Anonymous
      September 10, 2014
      Another vote requesting that these comments not be stirpped out. The workaround for this issue is timely - not to mention irritating!
      Chris_Vanderma1
      Chris_Vanderma1
      New Participant
      May 6, 2014
      Please add support for this in Templates in the Design Studio! It's an important part of making our templates compatible with Outlook.
      A
      Anonymous
      March 20, 2014
      UPDATE  The comments are no longer stripped when you place the code directly into an email, but they are still being stripped from email templates.
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