See Tokens used by | Community
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A
Anonymous
August 14, 2014
Need info

See Tokens used by

  • August 14, 2014
  • 14 replies
  • 12310 views

It would be great to see a list of places throughout a program where your program tokens are being used.
Even if there was some way to run an audit to do the same thing that would work as well.

This would help to know if tokens are no longer being used or to see if there are any other places it is being used that are not initially apparent.

    14 replies

    Kenny_Elkington
    Kenny_Elkington
    New Participant
    May 23, 2025
    No text available
    K
    kh-lschutte
    New Participant
    February 7, 2020
    No text available
    Vlada_Prasolova
    Vlada_Prasolova
    New Participant
    May 22, 2019

    Several years later........ and we still have the same bug. Sad

    A
    Anonymous
    June 4, 2019

    Yeah. I agree. One of the reasons we moved to Marketo is that we had such headaches with our previous version of Eloqua managing relationships between assets. You'd think this would have been addressed by now.

    (We need this more than we need a new UI.)

      Grégoire_Miche2
      Grégoire_Miche2
      New Participant
      June 5, 2019

      Hi Osman,

      The point is, these features that require additions or changes to the UI will not be done on the old interface, for various reasons (including cost of dev and complexity). It's one of the promises of Sky UI to makes these changes easier and cheaper, and therefore more likely to be done. So wait and see. and let's keep voting

      -Greg

      Liz_Davalos
      Liz_Davalos
      New Participant
      January 17, 2018

      To keep this going, if search could be expanded to have an option to search within emails (in the html) that would be great for finding errant tokens, old links, etc. Also yes, I've noticed a problem with token deletion. Token are definitely not used anywhere, but since at one time they were they cannot be deleted.

      Ryan_ZAKSZESKI
      Ryan_ZAKSZESKI
      New Participant
      August 12, 2018

      Hi Liz, you probably have found this by now, but on the Edit Draft page for an email there is a button called Edit Code.  Click that, then in the top right there is a button to Search Code.  You can even search and replace too.  Unfortunately... that can only go so far.  I too have the same issue where I have removed all mentions of a particular token and Marketo prevents me from deleting it... very frustrating, so I just took @Grégoire Michel's advice and just renamed them with "zzTO BE DELETED" in front of them.  Doesn't help with the cleanliness/organization OCD, but here we are anyway...

      Mark_Farnell
      Mark_Farnell
      New Participant
      October 10, 2017

      There is a broader issue on not seeing what everything is used by e.g. design studio assets.  Would help so much in streamlining what is in Marketo.

      A
      Anonymous
      October 21, 2015

      Voted those up. Perhaps these three threads could be merged?

      Also, anyone with any insight to the issue I mentioned above:

      Just looking for some clarity on this. I have an e-mail that definitely does not contain the token, but I'm still seeing this message. The e-mail has been approved, but it still won't let me delete the token. Is that because some previous draft of the e-mail contained the token? If so, does that mean I'm stuck with that token (local token) unless I delete the e-mail and reproduce it from scratch?

      Thanks!

        R
        rachazen
        New Participant
        November 19, 2015

        We have this exact same problem. We've checked our landing pages, emails, etc. to make sure we aren't using the token anywhere and we have no idea where it lives!

        Grégoire_Miche2
        Grégoire_Miche2
        New Participant
        November 19, 2015

        HI Rachel,

        There is a bug with token deletion. I have observed in on many instances. Log a case to support so that they know you are impacted as well.

        Our cases on this issue have been escalated a while ago, but I have no recent news.

        In the meantime, you can just rename your token "To Be Deleted #n-Do No Use" and let it there.

        -Greg

          Boris_Kiperas1
          Boris_Kiperas1
          New Participant
          October 20, 2015

          I have asked for something like this long ago, see here -  

          Boris Kiperas
            Grégoire_Miche2
            Grégoire_Miche2
            New Participant
            October 17, 2015

            Duplicate with this one :

            A
            Anonymous
            October 16, 2015

            Just looking for some clarity on this. I have an e-mail that definitely does not contain the token, but I'm still seeing this message. The e-mail has been approved, but it still won't let me delete the token. Is that because some previous draft of the e-mail contained the token? If so, does that mean I'm stuck with that token (local token) unless I delete the e-mail and reproduce it from scratch?

            I hope this is still being considered. One of the big selling points of Marketo, from my perspective, are the relationship management features. That is, being able to determine how various assets are related to each other so that you can determine precisely what the impact of any change might be.

            A
            Anonymous
            April 1, 2015
            I hope this is still being considered! Being able to see where each token is used in one place would be such a time saver. Especially because there is no way of seeing which token is being used without viewing the asset as a draft. If I just want to simply confirm the correct token is being used on an approved assett, I have to create a new draft, check on the token, and then discard the draft created, which is so incredibly tedious.
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