Support for Outlook add-in for Outlook 2013

Response from Marketo this morning. These are the lies we have been fed, take notice

"So currently we actually don't have a specific timeline on the Outlook 2013 plugin. The reason behind this is due to the fact that most of our customers are still using outlook 2010.

That and the Outlook plugin is only a smart part of the Marketo experience, and while we strive to live up to all of our awesome customers expectations, our developement team is working hard to bring a faster, more streamlined Marketo.

I am sure that once we are done refreshing Marketo, how it works, and the hardware that makes all of this possible, our developement team will begin work on the plugin. "

April is next month, is that still the target?

Almost a year late. I am a huge marketo fan but this is a complete disregard for your customers, and one which has made me look bad in front of our CEO and CTO for months now. Maybe next time postpone the coloring books and focus on functionality your clients need to support their organizations. Sorry if harsh, but it is true.

Hey All,

We have started work on this. We expect we will have this live by April. Will update thread as we get nearer.

Thanks

Aj

We need it too. All new laptops going forward have Outlook 2013, so this is a problem for new members of the sales team to not have this capability.

We just provisioned two new sales persons with laptops that have Outlook 2013.  This means that I will not be able to support the automation that that team depends on to these new hires and anyone on the team that gets a new laptop.  This is critical and without it, I will need to find another solution that can support tracking sales emails from Outlook 2013.

Any update on this? It's a bummer to see our seats go unused as the sales team upgrades to 2013.

Sorry for the formatting if the last post - apparently all formatting and paragraphs are removed when posting from an iOS device. I have now edited/fixed this (via my desktop PC).

According to this PDF, this functionality exists for Dynamics users (which it does not). And according to a Marketo representative, this is not high priority for them to implement. Which is a shame since we were told - when we were evaluating Marketo - that they are stepping up their support for Dynamics customers. Very frustrating.

docs.cdn.marketo.com/Marketo-Sales-Insight-with-MS-Dynamics-CRM.pdf - which states:

Empower sales with easy-to-use campaign tools
Marketo provides true sales and marketing alignment, giving sales reps the ability to send personalized emails and add prospects to designated marketing campaigns.

Insight to Action
Sell smarter using Marketo email and Smart Campaigns:

• Send individual marketing emails or personal campaigns to multiple recipients
• Use best practice email templates or start from scratch
• Add prospects to lead nurturing flows and other campaigns