Product Communities

I'm trying to recover a deleted proof. From what I have read I should be able to recover it from the trash can. However, there is no trash canon the left hand side like all the instructions state. Were was it moved in the latest update? 

This Experience League thread includes a list of helpful Adobe Analytics, Customer Journey Analytics, and Adobe Content Analytics resources, across documentation, YouTube, Experience League, custom Express pages, and more. We will continue to update this page as more content is created. Enjoy!   Customer Journey Analytics (CJA) Resource Description Enablement   adobe.ly/aacja What is Customer Journey Analytics (CJA) https://www.linkedin.com/learning/adobe-customer-journey-analytics CJA LinkedIn learning course https://www.youtube.com/playlist?list=PL2tCx83mn7GtE1y3EpACISH3Jy-qOj6Ut CJA YouTube playlist https://experienceleague.adobe.com/en/browse/customer-journey-analytics CJA Experience League documentation & video tutorials https://experienceleague.adobe.com/en/docs/customer-journey-analytics-learn/tutorials/cja-basics/new-terms-and-concepts-in-cja New Terms and Concepts in CJA https://experienceleague.adobe.com/en/docs/analytics-platform/using/stitchi

I have uploaded a product catalog using the Save Entities API. I passed relative page URLs while uploading the data. However, in the product catalog the thumbnail base URL( from recommendation setting) is being appended to the page URL. I checked the entity value using GET Entities API, and it shows the relative page URL as expected. It is only in the UI that the appended URL is displayed. Does anyone have any idea why this is happening?

I am experiencing an unusually high failure rate in our live journeys executed via Adobe Journey Optimizer over the last 24 hours. Out of a total of 68,429 records processed, approximately 52,000 have failed, which is significantly above acceptable thresholds.The Top_Failure_Reasons section highlights several error types, but we require a deeper understanding of the root causes behind each of these failures. We have attached a screenshot for your reference that outlines the failure categories. Screenshot is attached for your reference.

Hi, Some time back I posted a question here about "ZIP file referencing not showing in metadata reference links"... We did not locate what the cause was for the ZIP files not showing that they are referenced in the webpages. Lately I was auditing thousands of docx and pdf files. I used Renovator to export the lists of files from the folders. Then in the CSV sheet filtered out the files that has no references. I cross checked a few randomly picked files in the DAM to make sure they have have no reference links in the asset properties. However, with the help of a few users we found out that many files that were reported as not referenced in the webpages, were actually referenced. I confirmed the files were added to the webpages correctly using asset pick tool. Tested it myself. The reference links in the asset properties did not show up! The documents in the webpage are added in the Accordion component. Can components influence this behaviour?I am out of ideas what ma

can data distiller delete a record form profile store event-time series dataset if we provide the 1000s of _id values as part of batch every day ?

Are there better/simplified explanation for these guard rails ? https://experienceleague.adobe.com/en/docs/experience-platform/profile/guardrails 1) A maximum of 5 multi-entity relationships defined between primary entities and dimension entities is recommended. Additional relationship mappings should not be made until an existing relationship is removed or disabled. 2) The optimal array cardinality in a profile fragment (time-independent data) is <=500. 3) The optimal array cardinality in an ExperienceEvent (time series data) is <=10. 4) The maximum number of identities in an Identity Graph for an individual profile is 50. Any profiles with more than 50 identities are excluded from segmentation, exports, and lookups. We have learned that AEP have mechanism of auto deleting the Identities based on priority once the 50 count is exceeded. Does it mean even though the Identities never exceed 50, as they keep on deleting, it would still be execluded from segmentat

 using marketo engage source connector, creating a dataflow, there is a toggle button "sample dataflow". As per the documentation it says that this toggle button helps to restrict historical data and can be used for testing purposes.  But is there any impact on handling incremental data with this toggle button. meaning does it restrict amount of data being processed incrementally when this toggle button is enabled?

This is a pretty general question, but how exactly does Target caching work? I've found that at times, clearing cache is needed to see an XT activity in the  browser; other times, an activity appears when clearing cache in Firefox but not Chrome browser; other times an activity appears in the cached browser but not in incognito! There doesn't seem to be a rhyme or reason to this so just wondering if there is more info about that somewhere? Thanks in advance.

Hi All, I was hoping to understand the reason for these errors in logs on page load in PROD (page loads perfectly fine on Browser) while the case is i dont see any error on trying to replicate the same in local. 17.01.2025 14:44:07.615 *ERROR* [66.249.77.69 [1737125047613] GET /content/sample/page/us/en/about.html HTTP/1.1] org.apache.jsp.libs.cq.Page.Page__002e__jsp resource has no content. path=/content/sample/page/us/en/about.html referrer=null 17.01.2025 15:36:28.122 *ERROR* [213.230.114.72 [1737128187960] GET /content/sample2/page/sg/en/capacity/solutions.html HTTP/1.1] com.adobe.acs.commons.errorpagehandler.impl.ErrorPageHandlerImpl Exception swallowed while including error page java.lang.NullPointerException: null I tried to check within page.jsp file and Error Page Handler in ACS commons also the associated templates for any broken content but all seems to be fine.Is this something i need to be concerned over the time as the pages are loading fine currently?

Hi Team,How can we display gated content (visible only after the user logs in) through the Dispatcher? Example: I want to display a specific course to users after they log in to the website. Thanks in advance, Syed Shaik. 

Hi All,   I have a use case for executing sling jobs only on one of the publish instance (I want this to run only once). But it looks like the job is getting completed on all the publish instances, i.e., twice.   In Sling Job I do not see an option for running it on CLUSTER like how we have in Scheduler.   Any pointers?   @Component( immediate = true, service = JobConsumer.class, property = { JobConsumer.PROPERTY_TOPICS + "=aem/something" })@Designate(ocd = ReportGenerationConfig.class)public class ReportGenerationJobConsumer implements JobConsumer { // Some code}   Thanks, Asutosh

Hi, I have different credentials for the dev and prod environments. Both push credentials use the same appID, but the dev credentials were configured with the “Apply to all sandboxes” option enabled, which is why they show as “All” in the sandbox field.  Would this configuration affect push deliveries in the prod environment, considering both credentials share the same appID (one for “All” and one for “Prod”)?  

I’m still unclear why AEM requires separate content fragments for each language or locale. This setup creates a significant maintenance burden for authors. Wouldn’t it be more efficient to have a single fragment with language variations organized as tabs?Currently, we have over 500,000 fragments, and managing them across multiple languages is extremely challenging:If an author moves a fragment, they must manually replicate that move across all language versions.If a shared field is updated, it has to be manually changed 12 times—once for each language.If a fragment needs to be unpublished, the author must do it manually for all 12 language versions.If they decide to delete it, they will have to do it 12 times.We can do some kind of automation. But I feel AEM should take care of it or find a better way.This process is not only time-consuming but also error-prone. I strongly believe AEM should invest in a more scalable and author-friendly solution to streamline multilingual content manag

Join us for this AMA on December 3rd, 2025, from 9 AM PST to 10 AM PST, as our expert Ather R. (@Ather01) answers your burning questions about keeping your Marketo Engage database clean as Salesforce CRM Integration is being upgraded!   RSVP NOW   As a Marketo Engage admin, you know the challenge: your database needs to stay pristine and your Salesforce CRM integration needs to work flawlessly to meet the demands of both marketing and sales. When your data quality is solid and your sync is healthy, everything flows better—leads move faster, pipeline grows, and deals close quicker.   Bring your toughest database and sync challenges to this interactive Q&A session and get real-time answers from our Product team, who know the ins and outs of the Salesforce CRM integration upgrade.   Here are some example questions to give you an idea of what we'll discuss: What CRM features are you planning to add or improve upon? How much data hygiene should be done in Sales

I use basic query to find a profiles which belong to audience (80k users). Why nothing is returned?? No error SELECT *from profile_snapshot_export_745b62c8_332c_4a79_970e_03660f18b752WHERE segmentMembership.DDA['22eb5450-7b52-4d42-a9bc-e5dea5d34955'] IS NOT NULL why on our demo sandbox I need to use segment.membership.ups ??? 

I have seen many articles in EL on accessing Proof from the main menu and/or how to go to setting to configure BUT none of that is available and not sure if the documentation is outdated.   How do I add Proof to the main menu?How do I access the setting in WF?As nothing is in the layout template to add and nothing under settings for Proof? ThanksDavid

As implementer or Workfront admin, have might have come across an ask that that you just can't realize in core Workfront. For example, you can't display the Documents of all child projects at the Program level (you see the files attached to the specific program). Sometimes WF Reporting just doesn't offer what you'd need.  Here's a way to leverage Fusion to create an external page that can be accessed in a WF custom dashboard. With this approach you could implement the "impossible" asks. [Apologies in advance: This will feel like web tech from ~2000]  This is not something I invented - and it was the examples I saw from my colleagues at IBM iX that got me thinking. There were a handful of cases where I wanted a tool that pulled data from the Workfront API and presented it to me visually instead of just the raw API output. After tinkering with this I ended up with an approach I keep coming back to. It emulates what an app server might do (receive a request, look up some da