Adobe Analytics

I'm currently unable to Export files or Schedule file export in Adobe Analytics Workspace.Share > Export fileShare > Schedule file exportAfter I select either option I get a never ending spinning circle. Please advise.

Hello,  I'm wondering why in trended displays we are seeing a representation of a prior week, even is the time period is well outside the date range.   See the attached image.   Here is the time segment:   

Hello Everyone,   Posting here some details about the Adobe Analytics Champions Office Hours (April - EMEA/APAC) session, In case you missed it.  The hosts were: Ioana Maftei, Mark Busani, and Myself. Organized by Mandy George. We spoke about custom events tracking, filtering table by metric values, all values related to average time on site, counting product dimensions. Also, takeaways/highlights of Summit 2024. Watch the recorded session here and past events on AA User Group YouTube channel. Look here for the upcoming events from Adobe Analytics User Groups: https://analytics-augs.adobe.com/events/#/list  Thank you!

Experiencing an error loading Adobe Analytics on Chrome. Adobe Analytics works on Safari or incognito in Chrome, however. I already deleted cookies for all of Chrome -- as was the solution in this forum when the person was seeing the error message in Edge only -- but I'm still experiencing the issue. Any tips on how to get Adobe Analytics back working on Chrome?

Dear All, We are observing 20%-30% add to cart, checkouts and purchase events are missing on safari browser and for chrome and other browsers everything running perfect. Our events are working fine when we are testing using dataslayer but in some of the cases in safari browser events are not geting pushed to adobe like 'Add to cart' ,purchase events as well from mid of Mar,2024. All other events are like cart view, pageviews are working perfectly fine. Any one facing similar issues? 

So I have many evars and events that are used to track certain user interactions with the website. For example I have v117 to track users clicking on a part of the website.When I want to use the A4T panels and get the confidence levels how do I interpret them when it comes to that certain event? I get confused because the event is not unique by default. See Image below: When reporting on the metric I usually just add on a segment for the event and the use unique visitors on top of it but how would I know the confidence levels of that metric?  

Use this thread to ask any questions related to the Experience League LIVE session titled, "Bringing your Adobe Analytics data and analyses into Customer Journey Analytics." We will add/answer questions below that were asked in the livestream and we didn't have time to answer live. Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

HiIs there any way to capture the clicks on the pdf files embedded in an email sent while running Email Campaigns?Very much aware that the campaign ID (CID) defined will not get captured since pdf files cant really send image requests. But still wondering if there are ways to do that?Note: Do not want to bring the user to a page prior to opening the pdf.RegardsRoy

Can I use Segments to exclude certain Visitors from different report suites? For example, I want to exclude developers' Adobe data from the prod report. My idea of how to do this is in my first Adobe event (where I send Visitor's unique userid), I also add a flag that is set depending on the condition above (if user is a dev in prod). I set an eVar to the flag in a Rule, then create a Segment that checks if the eVar is true/false. If I add the Segment to the top of the report, will it exclude ALL data sent from that user? So I don't need to pass that flag with each Adobe event; just the first one?How will this affect past data?

Hello,We recently shut down our mobile domain since our entire site is responsive now and it was no longer needed.Doing this we followed best practices to not lose ranking and traffic from search engines, for example we:- Made sure all our sitemaps were updated and correct, only containing the canonical www. URLs.- Made sure all our pages have self-referencing Canonicals to the correct www. URLs.- We implemented a DNS 301 redirect from our m. to www domain.Now to the issue..Search engines have still not re-indexed all our previously indexed m. urls to the www. version so we are still receiving traffic there.Since we have a redirect, there are no issues with this for our visitors.The problem is that, Adobe Analytics is now attributing all the mobile Search Engine traffic as direct traffic instead, which has completely ruined our ability to do any useful tracking and analysis for our SEO traffic.We believe this is because when doing the dns redirect, no referer header is included.Is ther

Hi, I received this question: 'We have clients using our App and we want to know what is most recent version used, so we know what can be decommissioned'In the tagging of our App, we capture the App version in each call send.And it look like this:The total of unique visitors is ok but with a breakdown on App version, the sum exceeds the total because a visitor can have multiple App version due to historical total.So how to find the most recent ones? I think I found a way by creating a segment to filter the data (based on this doc: https://experienceleague.adobe.com/en/docs/analytics/components/segmentation/segmentation-workflow/seg-sequential-build Part about 'Only Before Sequence and Only After Sequence') for which I'd like to have your advice.So example of the data I can have about a visitor: But as I don't know in advance what will be the value of the dimension App version, I will play with 'App Version exists' to have a common value.So the data will be interpret

Hi Team,I have a basic question related to eVars and events, I'm new to Adobe Analytics so wanted to understand this scenario.    We have one eVar1 to track the position of different components on pages of website and we have corresponding event1 also when user clicks on those components. Now we have one event2 to track the add to cart action and event3 to track the remove from cart action and in these both user actions we need to track the position of the added/removed product also So I want to know if  can I use the same eVar1 to track the product position when product is added to and remove from cart and here would be no impact on reporting ?I could use the corresponding event against this eVar1 to get the data in workspace for the particular scenario (component clicked, cart adition and cart removal) and by using same eVar in above three scenarios will not mix up the data. Thank you.

The KPI we are trying to track in CJA is as follows: The subset of users who’s profile attribute registered changed from false to true, as a consequence of an email being sent out from a journey. The data we have available for this KPI is as follows:Feedback Status: Status of the email send event; will be of type string from AJO Message Feedback Table, and the values can be: sent, bounce, etcRegistered: whether or not a user has registered; will be of type Boolean from an AJO Custom Profile Schema, and the values can be: false, trueWe have tried sequential filters to filter out these users. The filter was oriented as follows: Registered = trueThenFeedback Status = sentThenRegistered = false But because registered is a profile attribute, anytime the attribute is update, no recollection of its previous value is kept, and thus the users who follow this pattern are not being picked up. Any Ideas on how to orient this KPI?

To implement AEPAssurance in IOS. This requires upgrading ACPCore from version 2.8.1 to 2.9.0 and removing ACPGriffon. Does it ensure a smooth implementation?

hi,  is there a way to Get Weekly Unique Visitor count on adobe analytics dashboard for every week over a large timeframe, without having to manually create a new date range for every week? 

We created a SSO Federated ID.  I changed identity types for one user via csv.  She disappeared from the list of users and now shows as the single user in our new Federated directory within the Admin Console. She was prompted to sign on using OKTA when she tried to login.  She was able to login successfully but then gets this error message.  Any ideas on what I need to do? 

Dear Team,I would like to know that In the Google Tech there is a thing called "consent mode" which helps to model conversions and close the gap between real conversions and conversions visible in Analytics. Is there anything similar like this for Adobe?

Context: we have a set of users who may or may not have registered for a portal. The profile attribute that tracks this registration is called Registered. When registered is equal to True, it means the user has registered, and when it is False it indicates that the user has not registered. Here are 2 attributes of interest: Registered attribute change date: The date the register profile attribute changed from False to True. This field is of type Date Time and is found in a custom profile schema in AJO. Note, this date time attribute is found in a profile schema in AJO, not an event schema.Feedback Status: Status of the email send event; will be of type string from AJO Message Feedback Event Schema in AJO, and the values can be: sent, bounce, etc.The KPI we are tracking is as follows: The subset of users whose Registered attribute change date is with in 5 days of the email send timestamp, 10 days of the email send timestamp, and 15 days of the email send timestamp, w

Hi guys, I am fairly new to using the Data Sources API and have jusr created a NodeJS importer that queries GSC data and is pushing that data into a data source. Data import works great so far, and I have imported all 2023 data.  My client has a fairly big website with large numbers of entries per day (25k+) that requires breaking the import into multiple chunks per day (typically 3) which leaves me at 1000k import jobs so far.To not accidentally import the same day data twice, I have created a failsafe that is first querying previous job names to see whether the planned day to import has already been processed. This I do using the GetJobs functionhttps://api.omniture.com/admin/1.4/rest/?method=DataSources.GetJobsAnd here is where the issues start. This function only returns a maximum of 1000 jobs and my imports run twice because previous imports cannot be detected. Luckily, this is currently on a non-prod report suite. Does anyone know whetherthere i

Hi, I'm using the Analytics API to create projects from templates. Using naming conventions, I'm trying to share the project to the correct user group. To get the group id (as required parameter for the /share endpoint) I'm querying the user management API. I'm getting the correct group, but providing the id to /componentmetadata/shares gives an Error EXTERNAL_API_ERROR: Could not find imsPlcId=null, groupId=XXX in globalId=XXXX Using the swagger api  (/componentmetadata/shares/component/search) to debug things, I'm retrieving group id's that does not match any of the group id's I receive from the user management API. Not sure if this helps, but the Analytics API-Endpoint gives me group id's that seems to have six digits, the User Management API gives me group id's that seems to have eight and more digits. The id's have nothing obvious in common.  Any hints? Best Holger 

We're attempting to update a large number of mobile projects from the ACP libraries to the AEP libraries. During the iOS build process the AEPServices library is clashing with another dependency, SQLCipher, that has been in use on these mobile projects for database encryption. As the AEPServices library uses the system SQLite3, this is problematic for SQLCipher. Sample repository demonstrating the issue: https://github.com/Chuckv01/adobe-sqlcipher-issue-reproduction  Has anyone else gotten the AEP Mobile SDKs working on an iOS project that is using SQLCipher for database encryption? This line of code in the AEPServices library causes the Redefinition of 'sqlite3_file' error when SQLCipher is also used in the project.

We are currently evaluating our options for our system making them complaint with  TCF 2.2 , and we would like to ensure that the version of AEPAnalytics we are using either has built-in compatibility with TCF 2.2 or can be made compliant with it.Could you please provide us with information regarding which version & above of AEPAnalytics supports or can be made compliant with TCF 2.2.

Assurance events are coming through but get stuck on "Queued" and never become "Processed" so we're unable to view the "Post processed and request details". It has affected both our Android and iOS implementations. Is there a current issue with Assurance?