Form will not submit using the File Attachment OOTB Component in the Publish Server | Community
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briankasingli-4
briankasingli-4
New Participant
June 7, 2018
Solved

Form will not submit using the File Attachment OOTB Component in the Publish Server

  • June 7, 2018
  • 15 replies
  • 8186 views

Submitting the form does not submit when the "File Attachment" adaptive form component exists on the adaptive form. No logged in users are proceeded, the form is published, and the submit action is the simple out of the box email submit action.

On submit, in the network tab, I can see that the HTTP Request URL stops at /content/forms/af/my-test-adaptive-form/jcr:content/guideContainer.af.internalsubmit.jsp. Typically on a successful submission, the HTTP Request URL should go to /content/forms/af/s/jcr:content/guideContainer.af.submit.jsp

I performed some tests:

test 1: logged in as admin

- works perfectly

test 2: logged in as test-user; this user is a member of form-user group

- works perfectly

test 3: anonymous user (not logged in)

- like the description above, the HTTP Request URL is stuck /content/forms/af/my-test-adaptive-form/jcr:content/guideContainer.af.internalsubmit.jsp

test 4: anonymous user (not logged in); his user is a member of the administrator's group

- like the description above, the HTTP Request URL is stuck /content/forms/af/my-test-adaptive-form/jcr:content/guideContainer.af.internalsubmit.jsp

Questions

  1. What can I do to enable the file attachment component for anonymous users in my published adaptive form?
  2. I understand the flow of a submission. Files are uploaded when only when files exist, but what is the implementation of this? I need a lower level understanding of what engineering decisions were in this case, because of anonymous users not able to upload files. Documentation - Adobe Experience Manager Help | Writing custom Submit action for adaptive forms

Additional Details:

  • File Attachment Component - /libs/fd/af/components/guidefileupload
  • Submission Action - /libs/fd/af/components/guidesubmittype/email
  • Adaptive Form Status: Published
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    Best answer by briankasingli-4

    It's a Mac OSX problem. I've put together an adaptive form with the exact same setup on a Windows machine, and everything is working fine; anonymous can successfully attach files. In the past, working with the Forms add-on package, Windows usually performs the best; I usually get problems on the Mac OSX machines.

    However, please explain the temporary location and files attachments are actually uploaded to the adaptive form? Documentation skips this low level detail.

    Thanks.

    15 replies

    Mayank_Gandhi
    Mayank_Gandhi
    Employee
    August 22, 2018

    Good to know that the steps shared worked for you.

    D
    dev67
    New Participant
    August 22, 2018

    Hi Mayank,

    Never mind, it was our apache config which was not allowing /tmp to pass thru was causing those errors!!

    So the fix for my issue was to enable Forms Common Configuration Service for all users!!

    Thank you.

    D
    dev67
    New Participant
    August 22, 2018

    Wow, that is fantasic. Thanks for digiging out that configuration!!

    I enabled it and from the publisher:4503 the file attachement is uploaded successfully!!

    But when I access thru the dispatcher,  the submission fails with a server error

    22.08.2018 12:39:56.448 *ERROR* [206.107.211.5 [1534966796445] POST /content/<project>/en/home/tmp/fd/af/<form> HTTP/1.1] org.apache.sling.servlets.post.impl.operations.ModifyOperation Unable to create resource named fd in /content/<project>/en/home/tmp

    22.08.2018 12:39:56.448 *ERROR* [206.107.211.5 [1534966796445] POST /content/<project>/en/home/tmp/fd/af/<form> HTTP/1.1] org.apache.sling.servlets.post.impl.operations.ModifyOperation Exception during response processing.

    org.apache.sling.api.resource.PersistenceException: Unable to create node at /content/<project>/en/home/tmp/fd

            at org.apache.sling.jcr.resource.internal.helper.jcr.JcrResourceProvider.create(JcrResourceProvider.java:480) [org.apache.sling.jcr.resource:3.0.8]

    ie: it is trying to create the temporary file under /content/<project>/en/home/tmp/fd folder which does not exists.

    If I access the publisher thru port #, it creates the temp file under /tmp/fd/af/<form>/

    Not sure If I am missing some configration, that the guideContainer.fd.tempstorageprovider.jsp is giving a wrong path for the submission flow?

    Mayank_Gandhi
    Mayank_Gandhi
    Employee
    August 22, 2018

    Please update the forms common configuration service(Author and publish both) to use All users and try again.

      smacdonald2008
      smacdonald2008
      New Participant
      August 22, 2018

      Another test to try is see if you can hit a custom submit action on pub - this will tell us if there is a serious issue with the Pub instance. See Adobe Experience Manager Help | Submitting Adaptive Form Data to MySQL using a DataSourcePool .

      This should work on Pub - if Pub is functioning normally

      D
      dev67
      New Participant
      August 22, 2018

      This happens in the publisher.  I have enabled anonymous access on the tmp folders.  As part of troubleshooting we enabled crx/de on publisher (PRODUCTION mode) and logged in as admin, then the form attachment worked !!.  Our use case is that the form need to work without any user loggin in.

      Mayank_Gandhi
      Mayank_Gandhi
      Employee
      August 22, 2018

      Does this happen on Author or while submitting the form via Publish? Can you confirm if you have enabled anonymous access or not?

      D
      dev67
      New Participant
      August 22, 2018

      Not sure how this is a mac osx issue. Especially when a login session is available it uploads successfully and when not logged in, it fails.

      I'm using 6.4 AEM forms and facing same in mac machine and windows 10 / chrome / ie browsers.

      Found that when a logged in session is available , it creates the temp file under

      /tmp/fd/af/<form>/fileupload

      thinking that the /tmp/fd/af needs read/write/modify permission, I gave those to 'everyone' group, but still the file upload is not working.

      Created a ticket with Adobe AEM CS, waiting response...

      Mayank_Gandhi
      Mayank_Gandhi
      Employee
      June 14, 2018

      Pretty much all the forms that you save would be going in the CRX, you also have the option to store them in the database[1]. The Submit action that you choose would define whether the form would be submitted to a workflow, email or to a REST endpoint.

      [1]Adobe Experience Manager Help | Sample for integrating drafts & submissions component with database

      briankasingli-4
      briankasingli-4Author
      New Participant
      June 14, 2018

      Hey Thanks,

      But I am not using the forms portal. Where are the files saved in this case?

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