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Per the discussion thread that I started here, Marketo Support confirmed back to me that the email editor does not retain specific code in the <head> of the template; and strips out specific conditional code (media queries) that are essential especially for responsive emails. Please fix this so that our code is not being rewritten or stripped from our email templates.I know there already is an idea (since 2013) that is specific to stripping out conditional code within the HTML. This idea covers more than just the conditional code. So please don't merge this with that idea.Our template: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"><head>Marketo rewrite: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "w3.org/TR/html4/loose.dtd"><html><head>Our template:<meta http-equiv="X-UA-Compatible" content="IE=edge" /><meta name="viewport" content="width=device-width, initial-scale=1"><!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG/> <o:PixelsPerInch>96</o:PixelsPerInch> </o:OfficeDocumentSettings></xml><![endif]-->Marketo rewrite: completely stripped out. Basically, Marketo is stripping out any conditional code that starts with "<!--[if gte mso 9]>"
When one uses reports with programs in Marketing Activities, one usually setup the report to restrict to the content of the program. For instance, an email performance report would limt to the emails contained in the program.Currently, when you clone the program, it does updated the cloned reports to uses the content of the cloned program. You therefore have to edit the setup of all the reports in the program, which is very frustrating, as all other components have been cloned with smart rules.Please have this fixed. Greg
The RCE reports are great but the data presented in the body of the email is truncated and unreadable.Marketo support indicates that the columns are fixed and that you can not disable the body (I was thinking this could force the users to use the attached Excel file only.)As you can see in the example below the data is unintelligble and the links actually point to the incomplete URL. There should be a way to allow the width of the columns to expand so the user is not presented with an email body that has truncated data that is impossible to understand.
Is there a way to run a report which tells you what device was used to open up your email. For example, was the email opened up on a laptop, desktop, smart phone....
Would like to have an option to switch specific form fields as read-only within Forms 2.0. In specific campaigns we may want customers to only confirm their email address on form submission, but not be able to edit the info we already hold. There is an article in the community for custom HTML that does this, but it's not an integrated option within Form Design. Would be simpler design-wise to have this as a native option within Forms 2.0.
If a lead doesn't accept images - or if for some reason it's not communicated to Marketo that they downloaded the invisible GIF, no Open is associated with the lead.If they click on a link it's picked up as a click, but now you have more clicks than opens.If someone clicks on an email link you should assume they opened the email and you should add them in as an Open. This way you always have a 1:1 metric for Clicked to Open.
We have numerous times seen forms with hidden fields with Autofill enabled take in the cookied value instead of the newly requested value. I'd like to see hidden fields with Autofill disabled by default or, otherwise, designate fields as those where Autofill should be off by default.
EDIT: ALREADY HAVE IT (when working with Engagement Programs, the "used by" is not visible like other assets. It's listed under the "View" drop down).We encounter this issue a lot - primarily with Engagement Programs. When attempting to delete a program, we're unable to since the program is being referenced in other smart campaigns outside of this program. There is a link to the program in the error window, but clicking on it does nothing:
Per this Discussion: https://community.marketo.com/MarketoDiscussionDetail?id=90650000000Q547AACI would like to further suggest that when viewing one's profile the discussions show which are marked as "solved" status or not.
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