Product Communities

Hello,We are a large company with offshore and onshore employees. Our offshore team has the same dashboards as onshore and work on the same timelines and time zones as our onshore. They are required to change their work machines to match US Time Zone because WF won't pull through the WF timezone for dashboard reporting. I submitted a support request 00199948 to find this work around. We shouldn't have to tell someone in India to change there personal machine to US time when WF has a global setting for timezone. It seems like a defect really. Can you please view my support request as it has all the images from our testing and concern. This would help many companies not just AT&T. Thank you!

Description - Currently, Adobe can't support sending data to KMS-encrypted buckets. This is actually a requirement from our governance team and we needed to receive an exception just to proceed in the manner we do.Why is this feature important to you - KMS is useful for all S3 buckets, and Adobe's SDK should be able to support sending data in that matter.How would you like the feature to work - Support KMS encryption, assuming the role Adobe uses has that access.Current Behaviour - Feeds will fail

Our company has transition to full SSO with our Adobe platform, and now we're discovering that our users are unable to access their Adobe Analytics mobile app as the SSO function is not set up with the mobile app. This is important as our top management accesses mobile dashboard frequently via tablets or phones while on the go.  Is this on the roadmap?

Description - Right now Adobe Campaign has a great problem for analysts who want to compare data that was ingested in ACC and CSV data, they have to order and click each column, which takes a lot of time. I made time ago an script to automatize it to my friends in my project: You only have to paste the columns of the CSV (Which's names are equal to the attribute names in ACC), paste it, and it will generate an XML Code with all the nodes, ordered in the same way than in the CSV. With this, i've saved countless hours for them.  This feature is important because it would increase the efficiency and also would make it more pleasant to use the Data config window. This should work with a simple paste of all the columns, choosing separator and letting you load the columns as you want. 

Description - Allow data points from the Workload Balancer to be readily available for WF Reports. Why is this feature important to you - We would like to be able to pull in data points from the balancer into WF reports. Only a handful of teams have access to the balancer and the remainder of our users receive reports. The problem is the reports are not always apples to apples to the data provided in the balancer. For example, we have found tasks that span more than 1 day does not break apart planned hours over the duration and instead lumps in all on the planned completion date of the task, where as the balancer distributes the time evenly over the duration. This causes mass confusion for our teams when trying to assign and review team workloads. Also, the reports do not pull in a user's pto which does not tell the whole story when a leader is looking at a report and questioning why someone's hours are low/non existent, but the balancer does. How would you like the feature

Description -Why is this feature important to you - As a global organization, we often create projects in Workfront which are invoiced to several vendors. The issue we face today is that when the currencies are different across vendors, we cannot capture all project expenses on one project.How would you like the feature to work - We would like to allow functionality for multiple currencies to be entered on the same project. Some expenses are entered in EURO, others in USD.Current Behaviour - Only one currency can be entered on a project at one time. The project currency is selected within the project tab. It should be chosen per individual expense when being created.

We would like updated Documentation built for Search shortcuts (parameters when typing directly within the search bar) within Workfront, like using AND or OR or quotation marks or any ways we can help narrow down in that search bar without using Advanced Search since it is typically slow. We are aware of some of these, but there used to be help documentation showing all options. I could no longer find the documentation, and Support determined the previous was outdated and there has not been a new one released since the search engine was updated.  Support has put in a request to the documentation team for something new to be written for the simple search parameters Workfront now has, but suggested to also have this in as an idea to keep on the radar (since the ticket could not be kept open).  Thank you! 

Description - We would like on the MY TASKS widget to share the time of day (EX. 1:00PM) that the task is due.Why is this feature important to you - Time of day is critical to our end users as they have to get creative in by a specific time of day. Our users have many tasks throughout the day and the new home screen is causing additional time that impacts their expereince. How would you like the feature to work - We would like the MY TASK WIdget to include the time of day the task is due in addition to the date. Current Behaviour - currently there is only the date  

Description - I would love to be able to incorporate any report or dashboard that I have created to my Home Screen or share across my team home screensWhy is this feature important to you - I have lots of custom report/dashboards to monitor my team work and give them insight into their own work. Being able to have all of this front and center on the Home Screen would help visibility tremendously and allow for better customization. Also would like to be able to add proofs reports to the Home Screen as well.How would you like the feature to work - Widgets that can have custom/user generated reports or dashboard, pull in active proofs that I own and am waiting for approvals or edits.Current Behaviour - Widgets are standardized and not very customizable.

Description -The Setting for New Tasks preferences are either to have a Planned Start Date a) based on the Project Planned Date, or b) today's day (day of task creation) Current Behaviour -The above is true when Tasks are created using the "New Task" (at top of the Tasks List) or the "Add More Tasks" (at the bottom of the Tasks List), or when tasks are added via a Template attachment AND the Setting is based on the Project Planned Date.  However, this is not true when the tasks setting is based on today's day and tasks are added via the attachment of a Template.  See attached table. Why is this feature important to you -Our long-standing Projects can be 2 years long, so whenever we attach a Template in a middle of a project with the Task preference setting as today's day we expect to have the task starting today, but instead they are planned to start at the Project Planned Start Date which could be over a year ago releasing work to star

Request for Feature Enhancement (RFE) Summary: Experience Fragments' variations are subjects of Manage Publication flow Use-case: Apply Manage publication feature (as it works now for sites) to Experience fragments variations, so Author users are able: to see button Manage Publication on panel   to use first step of Manage Publication with Options:   Publish/Unpublish, Now/ Later (with specifying date) to use second step of Manage Publiction with Scope: Add content button on panel that opens EF folder   Include children (that adds EF variations in case EF chosen) Include language copies (that adds language copies of EF variation) Remove selection Published references      Current/Experienced Behavior: Manual selection of Experience Fragments variations Manage Publication is overlay applied to sites Improved/Expected Behavior: Manage Publication is OOB feature available to Experience Fragments' variations Environment Details (AE

Request for Feature Enhancement (RFE) Summary: Related case #E-000849947 Use-case: Customer leverages AEM Assets & Screens on cloud service and AEM Sites on Managed service. They use Connected Assets to sync images from Assets CS to AEM Sites Managed service for use in component creation via drag & drop. Currently, they see all images that they have permission to on Assets cloud service. Including images that are not published to Dynamic media / scene7.  More details can be found on #E-000849947 Current/Experienced Behavior: There is no way to filter these images with status Published / Unpublished. As a result they see too many images on the connected assets rail. Improved/Expected Behavior: Filtering for published & unpublished assets is necessary to be able to work efficiently on connected asset rail. Environment Details (AEM version/service pack, any other specifics if applicable): AEM SDK v2023.1.10912 Customer-name/Organization name:   Scree

removing users via SSO or adminconsole only deactivates users and does not remove them from workfront - https://steelcase.my.workfront.com/usereven if they were added directly in workfront they cannot be deleted.not being able to remove makes the user listing a mess and over time could become quite extensive; especially when test accounts were created but no longer needed. there should be away just like other adobe products where we remove a user and can transfer any data associated with them to another user. and user is deleted. 

Description - The ability to disable specific audiences from valuation instead of disabling/deleting ALL or no audienceWhy is this feature important to you - This allows customers to more dynamically select audiences when evaluating. How would you like the feature to work - Have a toggle to select which specific audiences to be included/excludedCurrent Behaviour - It only disables the audience evaluation for all or no audience. 

Description - It would be helpful to modify the required permissions within SharePoint Online for Workfront and allow Sites.Selected when connecting it via Graph. Why is this feature important to you - Currently, it only works with full permissions to all site collections in the tenant which seems a bit excessive and raises security concerns.How would you like the feature to work - We would like to modify the permissions of the Workfront app after approving it and scope it to just the SharePoint Online sites that users are working with the app in.Current Behaviour - It currently prompts for all site collection access.

As a requester is completing a request form, if they answer a question in a specific way, it could then trigger an additional form to be added to their existing request prior to the initial request being submitted. This feature is important to us because we need an additional form attached to all Creative tactic type custom forms but ONLY for projects that are part of a specific initiative. Right now, we either need to add each of these fields to each form and add display logic or we need to attach this additional form to all requests and hope the user only completes this information for the specific initiative and ensure it is completed for those that are part of the initiative. We could also add form after the request is submitted but this leaves room for error as it is a manual step. Would be ideal to only have this form display if requester indicates it is part of the initiative.

Description - With the new commenting experience update, the "Notify" feature was removed from the document update comment box. Notify is used on the other commenting features/objects in Workfront (including on Document Details) so this is inconsistent with how other objects use commenting.Why is this feature important to you - Notify prompts users to think through if anyone needs tagged before they submit their comment. Some users are not used to or do not use the "@" feature for tagging. They can use Notify on other areas of Workfront comments, including on the Document Details page, but it's more clicks to get there. We already have users not getting tagged on document comments with this new change in place.How would you like the feature to work - Same as before. Although having "Ask for Approval" to come back would be a nice-to-have, I understand that removing that added consistency to the overall commenting experience across Workfront. However, removing "Notify" just made the flyo

Description - We would like to be able to edit the Overview and Finance fields that are native to Workfront at the template level vs the layout template. Some projects we track finance for and some we don't. Seeing those fields and having to sift through the data when it's not needed is a time waste for our project managers. Since we have varying processes by project type, it's not an option to remove the fields for users at the layout template level since it will hide it for all projects.    Why is this feature important to you - This would create efficiencies for our PM team trying to navigate the project details section on projects and only seeing the relevant fields they need specific to each project type. It's important to be able to do this at a template level vs a user level since there are varying types of work that teams work on.    How would you like the feature to work - the same way it works on the layout templates just make it an option on the project

An external lookup field can be added in a custom form to get data from external data sources into a dropdown box.This feature is very helpful to avoid redundant storage of data in external applications and Workfront. I would like to add this external lookup field additionally in list views and filters with all dropdown options coming from the external API.Currently this field appears as a Single Line Text Field and the dropdown options are not displayed at all.

Description - The option to make certain Workfront native fields as required (ie: portfolios and programs).  Why is this feature important to you - We have certain criteria that project owners should be using that sometimes get overlooked and mess up reporting. Everything in our system should live somewhere instead of just floating around and it's up the admins to point this out with end of the quarter reporting. How would you like the feature to work - at the group level under project preferences, have the option to toggle workfront data as required similar to when we create custom forms.  Current Behaviour - doesn't allow for required native fields and users overlook or "forget".   edited to include additional items of consideration: not having the ability to create the description field as "required" means we have to duplicate the question by adding it to a custom form and hiding the native field from users views which essentially renders the workfront field pointless

Description - When I compose and update and use @ sign I would love for Workfront to suggest to me, e.g. users I tag the most, users related to given task/issue/project: entered by, sponsor, resource manager, last updated by etc. handful of names that I most likely want to inform about something. Why is this feature important to you - this would add a bit of efficiency in way updates are being composed in Workfront How would you like the feature to work - smart suggestions, similar to the way they work when making assignment, but for different purpose (sending and update), so the target group of users would be different Current Behaviour - no smart suggestions aside from narrowing down results (names of users) as I continue to type the name

The subject line and the body copy of the email sent to an approver/reviewer when they are added as an approver could be more clear and valuable.  Include due date in subject lineInclude due date in body copy NOT the date the approval was requested. Pull in/add the description field from the overview area of the document summary.Delete ‘file name’, as the file name is listed in the blue bubble. ‘Other recipients’ can be renamed recipients and just list them all so it isn’t blank making is appear useless/like an error

Adding notifications for delegated  work. When a Workfront Worker or Planner delegates their work Workfront will notify the delegated assignee that another Worker or Planner has delegated work to them. The issue is when new work come in or task date changes, there is no notification to the delegated worker that dates have changes or new work is assigned. There is no email notifications, no in app notice, the delegated worker needs to go to t heir home page in Workfront and filter for delegated work. This functionality can cause task to be missed or new work not started.  Why is this feature important to you - Adding a notification allows awareness of the delegated assignee that new work has been assigned or task dates have been updated. How would you like the feature to work - Along with the notification of the original owner of the task or project a copy is also sent to the assigned delegate.Current Behavior - No notifications are sent to the assigned del

Recommending a feature where you can enable recurring/scheduled baseline captures to avoid the need for PM to remember to manually capture a new baseline.  This would allow project history to be captured after a 1 time "set it and forget it" early in the project.  This feature would be similar to the recurring report sending that already exists, just for baselines.

Description - To enhance the functionality and user experience of the "My Tasks" and "My Work" widgets, consider adding this column: "Assignments and Status." This will provide a clearer overview and better tracking capabilities directly from the home dashboard, improving project management and team coordination. Why is this feature important to you - Better options, easier view from home page for important information How would you like the feature to work - Add Assignments and Status column (not the two separate columns but the combined one) Current Behaviour - I was surprised that Assignments and Status wasn't a column that I could add in new widget settings area with the latest update. This would be helpful for some team members who share tasks with others but sometimes have to wait for them to complete their part before they can move forward. They have to click into summary or task now to see that information.