Product Communities

  Introduction In today’s multi-device, multi-channel landscape, customers often engage with brands across multiple platforms and touchpoints on their path to conversion. A customer might discover your product on their mobile device during their morning commute, research it on their work computer during lunch, and finally make the purchase on their tablet at home. Without person stitching, these would appear as three separate customers in your analytics, leading to fragmented insights and missed opportunities. Organizations increasingly need to effectively combine customer data from multiple touchpoints to gain meaningful analytics insights. This is crucial for Customer Journey Analytics (CJA), which uses a single declared field identifier per dataset to maintain consistent person identity. To meet these data integration needs, CJA for person-based stitching offers two distinct approaches: Field-based Stitching (FBS) and Graph-based Stitching (GBS). These stitching methods help

Dear community, I am currently working on a project using Edge Delivery Services with AEM as the content source. I have completed the migration of content from my development author environment to production using an AEM package. I have confirmed that both the site structure and assets are visible in the production author instance. The configurations between development and production environments are identical. My main question is:To switch the content source from the development author to the production author, is it sufficient to simply update the fstab file to point to the production author URL?Since the paths.json should remain consistent after the content migration, I would like to confirm if this is the only required step. I want to ensure that this approach will not introduce issues when new content is published from the production author, and that Edge Delivery Services will continue to function as expected without disruptions. Could you please confirm if t

I know that this is a topic that has been discussed a few times but I have yet to find a solution that really works. My goal is to create a report that only shows tasks where the actual completion date is at least 1  day after the planned completion date. The issue I am running into at the moment is that since Workfront utilizes the time of day, instead of just the day, the report is showing tasks that have the same planned and completed dates.  Is there a way to update the below text codes (or a different one) to exclude the time of day or add to it? Something along the line of (Greater than __ + 1 day). I have tried the below to text code for the filter.actualCompletionDate=FIELD:plannedCompletionDate actualCompletionDate_Mod=gt And in an effort to format late tasks I have tried the text code to the "Actual Completion Date" column. styledef.case.0.comparison.icon=falsestyledef.case.0.comparison.leftmethod=actualCompletionDatestyledef.case.0.comparison.le

Hi Team,Recently we are seeing an issue on pipeline execution for AEMCS.The execution has been stuck during the deployment to the dev stage for several hours. Has anyone else faced a similar issue?We contacted the support team during the initial occurrence. While they couldn’t identify the root cause, they mentioned that one of the pods was stopped, which they assumed might be the reason.The issue has happened again today, but we haven’t received any feedback from the team yet. We haven’t made any customizations to the pipeline—our code builds successfully locally and has been pushed to the Adobe pipeline.Has anyone else observed a similar problem?Thanks,Geo

Is it possible to logically and securely segregate development, pre-production, and production environments within  Adobe Experience Manager?Specifically:Does this segregation require the configuration of three distinct Adobe Programs, or is there a native way to manage multiple environments within a single Program?Can these environments communicate with each other and with their respective on-premise enviroments?If so, is it necessary to configure three separate VPNs to enable secure communication between each environment and its corresponding on-prem infrastructure? 

How do I setup an AB test activity that splits traffic between two different land page URLs that are connected to a UTM campaign audience.  Adding additional pages doesn't work because I want 50% of traffic from the UTM to land on the second page.  

We have an in-house Creative and Marketing team and we are having issues with Marketing looking at a proof when it isn't ready for their review yet. How have others navigated this and what solutions do you have? We still want Marketing to have access to the request and the project, however, we want to remove visibility of the document proof until it is ready for their review/approval. As a work around, we are turning off inherited permissions on the document itself but this is proving to be extremely manual and it is restricting access to others in the Creative/PM team that should still have access. Thank you!

Hello Community,Today, I have a question regarding the ability to view the full list of B2B account audiences using Query Service and join them with account profiles.I've noticed that there are three key snapshot tables: profile, account, and segmentation. I was able to join customer profiles with audience data using the segmentMembership attribute. However, in the context of accounts, this attribute appears to be unavailable—all records in the corresponding column are null, even though account-based audiences have been created.Has anyone encountered this before or have any advice on how to retrieve account audience data using Query Service?Thank you in advance!

Hi Everyone, Unlock the full potential of Adobe Experience Platform and apps at The Skill Exchange event through expert-led sessions. Save your spot and register today Join us on Wednesday, August 13, for a power-packed day of learning focused on Adobe Journey Optimizer (AJO) and Real-Time CDP, all designed to help you maximize customer impact, simplify workflows, and scale personalization. Type Title Speaker(s) Keynote Opening Keynote Klaasjan Tucker & Nimasha Jain, Adobe Real-Time CDP Balancing AI Personalization, Privacy, and Data Security Ketan Bhanushali & Lalitha Kavutharapu, Prudential Real-Time CDP Maximize Media ROI with RTCDP Collaboration Giuseppe Cagliostro, Wavemaker Journey Optimizer Calming Customer Chaos: Tackling Complex Journeys in AJO Adam Wilson, Air Miles Journey Optimizer Solving Adobe Journeys Beyond Email: Catch Errors Early Stephen Cave, World Vision & David Kangni, RiteAid More to Explore The Skill Exchange runs August 13–21, spot

Hi,How to check who updated the status from 'Denylisted/Valid' to 'Quarantine' in nms:address. Thank you.

Hello all! I am trying to figure out how to track traffic from AI summaries on search engines. Does anyone know if there's a way to assess this, such as a specific dimension?

Hi! Is there a way to make custom forms appear in a certain order by default? We have 2 forms, Project Request and Reporting Data, that get attached to a project after it is converted from a request.Separately, we have a form, Asset Intake, within a template.Once a request is converted and the template is applied, the form within the template keeps appearing first. We would like for it to appear in 2nd or 3rd place. Right now, the form order appears automatically as:Asset IntakeProject RequestReporting Data Ideal order:Project RequestAsset Intake Reporting Data Would appreciate any insight - thank you.

Hi, I am trying to update a form field via Fusion automation in the following way: We have e.g. 4 time slots, that submitters can select from and after one slot has been selected I would like to remove this option for other submitters in order to prevent duplicate slot "bookings". Example:The field is calledSELECT A TIME:7:008:009:0010:00Mr. Smith selects time 7:00 and submits a request.When Mrs. Smart opens the request form after Mr. Smith's submission, the field SELECT A TIME shows the following available slots:8:009:0010:00 I heard it is possible via an API call to hide a field choice, since the RECORD TYPE FORM or FIELD does not exist in the dropdown. Has anybody experience with a similar update of a form after a form submission (to hide a field)?

 Hi everyone,I’m trying to extend the core Title component core/wcm/components/title/v3/title by adding a dropdown field to its dialog using Sling Resource Merger.Here is what I have done:1. Created a proxy component at /apps/myproject/components/title2. Set sling:resourceSuperType = "core/wcm/components/title/v3/title"3. Created an overlay dialog at:/apps/myproject/components/title/_cq_dialog/.content.xmlAnd I tried adding this dropdown:<jcr:root xmlns:sling="http://sling.apache.org/jcr/sling/1.0" xmlns:jcr="http://www.jcp.org/jcr/1.0" jcr:primaryType="nt:unstructured" sling:resourceSuperType="core/wcm/components/title/v3/title"> <content jcr:primaryType="nt:unstructured"> <items jcr:primaryType="nt:unstructured"> <headingType jcr:primaryType="nt:unstructured" sling:resourceType="granite/ui/components/coral/foundation/form/select" fieldLabel="Heading Type"

Hi, I am trying to set up an automation that auto-locks a proof as soon as the set deadline is met to enforce users to not enter feedback after the deadline is up.The challenge is that I cannot do it via a regular workflow since the approvers are so different every time and a Fusion API call cannot be used for the entire instance since this should really be set up for only proofs created by our team and not other teams who are using the instance. Any workarounds or recommendations?

Hi Community, we are in the process of integrating Customer Attributes into the People function of the Adobe Experience Platform. As all you can imagine, we want to fill in the mapping fields with useful data related to the users; it happens that in the CRM we're working on, one user record is related to many records on another table, for example each unique user record on table USERS is related to multiple user interest categories on table INTERESTS. Our question is: would Adobe Customer Attributes manage multiple lines like:User IDInterestuser1interest1user1interest2 or, as I guess, the only way to manage this will be serializing the values like this?User IDInterestsuser1"interest1;interest2"user2"interest1;interest3;interest4"  Thanks in advaance,Daniele

I am looking for tips and best practices on how Project Owners can update predecessors on their Projects without using fusion. We only have one resource with fusion experience so that would be a longer term solve for us.  Our users can have projects between 400-1000 tasks that are often updated and tweaked to add more templates etc. I haven't found a way you can bulk update predecessors, but I've offered users a way to bulk update statuses, priorities and approval paths. I'm also using approval paths whenever possible to avoid the need to add more tasks for re-work.  It's becoming very labor intensive for these project owners so any insight would be appreciated. Thanks

Hi All, I'm having issues with a custom form calculated field. If WIP milestone task "Production Completed" is complete (100%), this is true, what do i need to fix in the below formula? IF({DE:PD - WIP Name}='Production Completed',IF({status}='CPL',"Yes","")) Thanks

This may be a repetitive question, but I can't find the exact solution to solve this issue.I'm currently using this code event.value = util.printd("name mm/dd/yyyy", new Date); for a stamp that is meant to sign off my work documents, but the stamp itself isn't automating the new date. I've had to go into the properties of the original file and reupload the stamp to the stamp palette on Adobe each day to update the date. Does this have something to do with the location of my saved stamp? If so, where should the stamp image be saved, so it would automatically update each day? 

Is it possible to create a display logic rule if any option is chosen in a checkbox group field before it? For instance, I have a locale selector checkbox group containing 60 options and don't want to have to create a display rule for each option. I just want any checkbox selection to cause the field that follows it to display it. I don't see any other option to conditionally show or hide that field.

Hi All,I'm in need of a calculated custom field on the Task object that indicates (y/n) if the Name of the Task matches the Name of any (active) Job Role that exists in the system, but I'm not sure how to do this (or if it's doable at all). - For clarity: I not only need to look at the Job Roles assigned to the Task, but at all Roles that exist.I appreciate if anyone can help with any ideas.Thank you,Tibor 

Hello,Using a workflow I need a step by step guide for how I can populate content/values from a csv file as variable fields into an email delivery.My csv file is fairly simple with two rows. First row with column headers which will be used for the field name and the second row will have the values to populate for those fields in the email. E.g. First column is an image url, second column is a title, and then the row underneath is the values for them. There is no recipient data like email etc.How can I upload this file into Adobe, use javascript to create these fields as temporary(?) variable fields and then use those variable fields which are then recognised within the delivery template and populate the content (all the content is the same it is not personalised).Any help is appreciated!

Hello, Does anyone know why duration are decimals and not whole numbers? Thanks! - Andrew.

Hi, I've got an image URL Corp-Prim-CREATIVESTUDIO-RGB-PH-lr-workfront (526×151) But when I put it in the html field when adding a Note  the email just shows the html   The html does work in an html editor when I preview it so I'm not sure why it's not working in the html field in FUSION. Can anyone help ? Thanks