Product Communities

Hi all! I'm aware I can use audiences in condition activities inside journeys, but my question is: If I use multiple audiences as part of the same condition node with 'OR', is the performance of the journey lowered? - currently we have a journey started by a unitary event and would like to take out profiles who don't match certain conditions. Appreciate any help, thanks!

How to get Email Subject or Body which are generated dynamically for a campaign smartlist with velocity. Want to know exactly what was sent to a lead after resolution of velocity script. Lead has multiple custom object and email velocity scripts uses that as input and generates email body. What to figure exactly what email was sent to a lead 

We need to update the DITA-OT that is included with AEM Guides to get a newer version of FOP. I have managed to migrate our custom PDF plugins to the new OT (4.3.4), but the AEM Sites output is not working. The files are processed properly by the DITA-OT, but are not getting handed over to Guides to create the site. I notice differences in the log output when publishing with different DITA-OT versions. I need a few hints on how to get the job-helper.xsl working in the newer DITA-OT. Working DITA-OT:copy-flag-check:copy-flag:[job-helper] Processing /opt/aem/launcher/profiles/ditamaps/ditamap15676432144876924428/temp/temp20251105141348914/.job.xml to /opt/aem/launcher/profiles/ditamaps/ditamap15676432144876924428/temp/temp20251105141348914/flagimage.list[job-helper] Loading stylesheet /opt/aem/launcher/profiles/ditaot--3922c171-076c-7dd5-4b4b-9b4f895be1bd/DITA-OT/plugins/org.dita.base/xsl/job-helper.xsl New DITA-OT:copy-flag-check: copy-flag: Thanks,-Huntley

When our Adobe leadership first encouraged us to use AI in our work, I was hesitant. I’m no Luddite – point me at any new gadget or a cool app that I can use in my job to make things easier, faster or just more interesting! So, it wasn’t a “resistance to change” thing. And I’m reasonably confident I’m not contributing to the creation of time-traveling cyborg assassins because I’m embracing AI prompts in the 2020s. (Don’t come at me, SkyNet.)   So what was causing me to drag my heels about AI as a tool?   It felt like…cheating. So – and part of using AI ethically is to be transparent about it as a source – I asked the AI tool that we use here in Adobe why using AI feels like cheating. It’s one of the first prompts I used. And its answers were illuminating to me: Cultural norms value hard work, skill, and effort; using AI to improve efficiency may seem like it skips these steps, even when thoughtful decisions are still involved. Uncertainty About Ownership: “When AI aids idea

An older post suggests it is impossible to overwrite the ECID itself in the mobile app. https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/override-mcid-over-cookies-for-mobile-app-implementation/td-p/376072Is this still true? We have campaigns linking to AEM pages that deeplink into the native app. Because they switch from browser AEM to native app there is a different ECID and we loose the ability to track campaign conversion. I know from native to web there is the a query parameter implementation to override ECID - does something similar exist on native (without creating a new, higher priority visitor ID altogether)? 

I have system administrator privileges, but I cannot add the User Management API in the Adobe Developer console.User Management API is grayed out and cannot be selected.I would like to know what permissions my login account should have in order to add the User Management API in the Adobe Developer console.

Hi, How should we interpret the “no matching AAM ID” count in the Adobe Audience Manager Server-to-Server Processing Result email? The onboarded CRM IDs onboarded belong to existing customers who have been active on our website, so in theory they should already have Adobe cookies associated with their CRM IDs. What does it mean when an AAM ID doesn’t match? Could these be users who have ad blockers installed, preventing AAM’s demdex IDs from being collected? Thanks!

Hello everyone, has anyone idea about why Target server-side integration for A/B testing in no-local environment stop working? I'm using the Target nodejs SDK with this on-device config:export const CONFIG = { client: process.env.NEXT_PUBLIC_TARGET_CLIENT_ID, organizationId: process.env.NEXT_PUBLIC_TARGET_ORG_ID, decisioningMethod: 'on-device', pollingInterval: 500000, // 5 minutes logger: console, timeout: 10000, // 10 seconds events: { artifactDownloadFailed: (event: any) => { console.error('[Target] 🚨 Artifact download failed:', event.error.message); }, artifactDownloadSucceeded: (event: any) => { console.log('[Target] ✅ Artifact download succeeded'); }, }, };Creating a Target client:import TargetClient from '@adobe/target-nodejs-sdk'; const targetClient = TargetClient.create(CONFIG);And executing the getOffers method:await client.getOffers({ request: { context: { channel: 'web' }, execute: { mboxes: [Array] }, id: {

I am looking for ways to prevent users from re-entering same journey again. From AJO docs, Incremental load prevents users who have previously qualified; However, if a user's profile changes and they drop out of, then later re-qualify for the audience, they may still re-enter correct?How can we make sure that they never enter the same read audience based journey?

Hi team,We’re exploring how to track and reconcile message feedbacks (delivery, bounce, etc.) with the original API triggered transactional message send requests in Adobe Journey Optimizer.According to the feedback webhook documentation, the webhook payload includes a requestId field, which uniquely identifies the transactional send request.However, when we query the AJO Message Feedback Event Dataset, the field requestId doesn’t seem to appear — even though the rest of the payload closely mirrors the webhook structure. What’s the recommended way to tie a feedback event in the dataset back to the original send request? Would really appreciate guidance or examples on how to correlate feedback dataset records with the original transactional requests.Thanks in advance!

Hi all, I manage the AEM site for a Stanford research program. I had a question about the monthly analytics reports and have been trying to reach the AEM team onsite for a few months without success. I’m hoping someone on here might be able to help. I would greatly appreciate it!!The PDF reports we currently receive each month seem to truncate some of the data. For example, please see screenshot under Monthly Key Metrics, the page names are abbreviated due to limited space in each row, making it difficult to tell which specific pages the metrics refer to and only 6 rows are shown out of the total 25 rows in this instance (Rest are missing).  Thanks,Sindhu  

Hi All,We are passing batch audience from Adobe CDP to target for next page personalization. There are two pages which we are activating personalization on. Here are the scenario:User lands on Page 1 and on their next visit to the site they are served page 2 as the first tab. This works fine as we have created an audience in CDP and passing it to Target. The problem is that these user upon their third visit are still shown the page 2 as the first tab and can never go back to page 1 as the target experience keeps reloading. We have tried excluding the audience but it excludes from the personalization altogether. What is the best possible scenario/solution here ?

Hi Everyone, We are currently encountering an issue with our AEM as a cloud setup. Our cloud instance is multi-tenant and includes five repositories. We have established Groups specific to our content paths, including an admin user group that has read, write, modify, delete, and replicate access to our content paths. The issue arises when any user who is part of this admin group attempts to move pages from one hierarchy to another. The move operation completes successfully, but it triggers a workflow called "Request to Complete Move Operation," which then accumulates in the workflow instances. However, when I, as the environment admin, perform the same move operation, the workflow mentioned above does not trigger. Could you please advise on how to ensure that the workflow does not trigger when users with all permissions (write, read, delete, modify, and replicate) perform the move operation? Thank you for your assistance in resolving this matter.

Conversational AI that drives discovery, confidence, and conversion  We’re excited to share that Adobe Brand Concierge is now generally available - a new, brand-first AI application designed to help you deliver richer, more intuitive digital experiences.  💬 What is Brand Concierge?  Brand Concierge transforms your digital properties into dynamic, conversational experiences. Powered by Adobe Experience Platform Agent Orchestrator, Brand Concierge understands intent, surfaces relevant content, and delivers on-brand responses that feel like a direct interaction with your brand.  Instead of visitors clicking through menus or search bars, they can now engage naturally with your site and other digital properties just as they do with ChatGPT, Perplexity, and other AI tools - asking questions, getting personalized guidance, and exploring content through an engaging dialogue.  🎥 Watch the overview:  💡 Why it matters for AEM custom

how do i add newline character in the ajo custom action expression editor ?I tried these and it didnt work\n"\n"(\n)

Hi Team, I have posted a similar question before, but this time its different slightly. We have managed to render DoR from adaptive form using outputService.generatePDFOutput, with merged data. The adaptive form fields are binding with XDP template fields, by associating XDP with Adaptive form (xdpRef property). The question that we have is, is there any way to render PDF with merged data form adaptive form, without XDP associated to it. We are trying to understand if there is any possibility of creating an adaptive form directly on AEM, and rendering the PDF with data, by not using XDP template at all in future (to prevent the use of designer). Is there any way to create template within forms in AEM 6.5? Please also consider the fact that, PDFs have specific templates, which are currently maintained using XDP template. Thank you. 

Hello Community Team,I have a calendar (I´m the owner) shared with different teams in my organization. However, there are some team events that are private and those should not be visible for the rest of the teams. Is there any way to hide those in the Calendar and make them visible only for the owner and specify people?

I have a email delivery that is showing as sent in logs for an email address, I also checked in profile and see a sent event for that DM associated with that same email.when I checked delivery summary report and use the correct date filter, it shows the sent count as zero. can someone please help.

I am using Google Docs to manage content in EDS, I am wanting to 'Insert Link' to other documents in the Google Drive, that will be converted to a proper external link at preview and publish. However, when I preview the document the link does not get converted to the externally rendered URL but stays pointing to the Google Docs file in a Google Drive Domain.Is there a configuration option at the .helix level that I would need to set to make this happen?

hiI would like to get count of emails sent by all the workspaces per month.We would like to see the usage of Marketo per each month. (similar to the screenshot attached)-Can someone help?  Is it possible to get all the counts in one report?ORdo I need to report for each workspaces separately and consolidate that in an excel sheet?{we have about 25 workspaces on our account} thanks-Sree

Hi There, We have a requirement where several custom dropdown fields have been added to the metadata schema of our assets (DITA files). During the translation process, AEM currently picks up the dropdown key value (the stored value) instead of the display label. This key is then sent for translation and applied to the translated language copy. As a result, the translated copy fails to load the corresponding dropdown option correctly in its properties. Additionally, all dropdown labels and options remain in English after translation. We would like to explore whether there is an OOTB approach in AEM to automatically localize or translate these dropdown labels across language copies. Thanks,Ravi Joshi

before disable action from the ACS UI for a user, I want to make sure that there are no workflows created by that user in the account/application.how can I check that, is there anything else I need to validate before deactivating the user account from the ACS UI?