Product Communities

Hello,We are seeing transactions in AA that aren't in the back end system, about 60% aren't registered in the tool that actually charges for the orders.Can you think of reasons why?The transaction IDs that are captured in both the back end system and AA have a match of 96%.Thanks,Rafael 

Hello all, So I'm creating a Journey that's using a Unitary event to start the Journey. Once the Journey starts, there's a 2 day wait and then I need to run a condition activity to confirm if the profile has consent to send an email.  When trying to configure the condition - it only maps to the Prospect schema. Wondering if this is something that OOTB, or can it be changed so I can access the Core profile table?   

Curious if anyone has encountered an issue when an animated GIF file is uploaded to a Proof and the proof thinks the file is a static image file instead of playing it like a video format? We just encountered this issue today and I have submitted a ticket already with support to investigate, but am curious is others are having this experience.

Hi,I am facing issues while scheduling file export for a later date.The ask is to schedule a Workspace report from starting from June every 90 days.I am trying to set it up by using the below option from Share > Schedule File Report. It is showing me the below error while I am trying to hit "Send on Schedule" If I try to set it from today onwards it is getting saved, but the above error appears if we try to select future dates.I wanted to know is there anything I am missing out on? And are we not allowed to schedule reports later with a custom frequency in Adobe Workspace?

Hi All, I'm currently working on a Task report where the tasks descriptions contain the iteration ID. Is there a way to create a column in the report to filter out only the ID from the description using text mode? If so, how would that look like? This is how the description looks like: 20203363 | R10 | T33 - Description - Submission date I'd like to add a new column with only the values before the first "-" Thank you!

We’re trying to solve a problem where managers can see their direct subordinates’ projects (at least with view access). We want to automate visibility in Workfront so that managers can automatically see their subordinates’ projects. Is there a way to set that up in Workfront automatically without having to manually share every project with that requesters’ supervisor? Thanks!

I am trying to sort based on the priority column, how would I go about that? I am doing this on a task and issue report and have 2 ways to go about this. I can either sort the combined field Ex 1 or the hidden field Ex 2 but I don't know how to do either Ex 1.column.8.displayname=Prioritycolumn.8.enumclass=com.attask.common.constants.TimelinePriorityEnumcolumn.8.enumtype=OPTASKcolumn.8.linkedname=opTaskcolumn.8.namekey=view.relatedcolumncolumn.8.namekeyargkey.0=opTaskcolumn.8.namekeyargkey.1=prioritycolumn.8.querysort=opTask:prioritycolumn.8.sharecol=truecolumn.8.textmode=truecolumn.8.type=enumcolumn.8.valuefield=opTask:prioritycolumn.8.valueformat=valcolumn.9.displayname=column.9.enumclass=com.attask.common.constants.TimelinePriorityEnumcolumn.9.enumtype=TASKcolumn.9.linkedname=taskcolumn.9.namekey=view.relatedcolumncolumn.9.namekeyargkey.0=taskcolumn.9.namekeyargkey.1=prioritycolumn.9.querysort=task:prioritycolumn.9.textmode=truecolumn.9.type=enumcolumn.9.valuefield=task:priorit

I am working on a component that uses a Sling Model and HTL, but the CTA link is not rendering on the page. Below is the codeSling Model@Model(adaptables = Resource.class, defaultInjectionStrategy = DefaultInjectionStrategy.OPTIONAL) public class BannerModel { @ValueMapValue private String title; @ValueMapValue private String ctaText; @ValueMapValue private String ctaLink; public String getTitle() { return title; } public String getCtaText() { return ctaText; } public String getCtaLink() { return ctaLink; } } banner.html<div data-sly-use.model="com.techinnovia.core.models.BannerModel"> <h1>${model.title}</h1> <a href="${model.ctaLink}">${model.ctaText}</a> </div>The component renders title and ctaText fine, but ctaLink always shows as null. No errors in logs.What could be wrong here?

How can the Audience in AJO can be tested, whether the records qualifying in the Audience are as expected. The initial read Audiences are ignored while using test mode of the journey. One of the approach to verify the records is by querying the Profile snapshot and compare the count with Audience. This doesn't seems to be a convincing approach for QA/Testing Team. What could be the another way for it?

I wanted to know how can we have dynamic image authored using universal editor in edge delivery services and also Could anyone please help me understand how I can get scene7 image url shown on image src authored in universal editor 

Is this Data Source - Default Campaign database the AEP Unified Profile source or something connected with Adobe Campaign? 

Hello,In our current project setup, we are handling URL shortening through custom rules configured at the dispatcher level.Example of current behavior: When a user accesses: www.domain.com/us/en/testpage.htmlit internally maps to: /content/project/us/en/home/testpageWe have now received a new requirement where we need to achieve this shortening behavior without using dispatcher rewrites.The goal is to allow URLs like:www.domain.com/us/en/testpage.htmlwww.domain.com/testpage.htmlTo be resolved directly to:/content/project/us/en/home/testpageHas anyone implemented this purely within AEM (e.g., via Sling Mappings, ResourceResolvers, filters, etc.)?

1) Technically its possible to create a connection and include all the dataset. And create dataView for each dataSet. But that may not be standard practice to determine the which dataset to be included in the connection. If we keep aside the privacy related aspect that which data we want to share with which stakeholder, are there any other factor that can influence how to strategically determine which dataset to be included in the connection ? 2) Are there any gotchas to know if we have same dataset included in multiple connections ?3) Any limitation for the having same dataset covered into multiple dataViews ?

Hi, I've recently downloaded the new Adobe Report Builder via the "Get Add-ins" option in Excel. When launching Excel today, and opening the sidebar for Report Builder, it said an update was required. I've clicked update and it has disappeared, and when trying to redownload, it isn't showing in the "Get Add-in" options.

User Agent is collected from navigator object: navigator.userAgent ?However Device lookup is done by Adobe servers?

Hi Team, While i am open the fragment i am getting below error please any one help how to resolve this issue? 

Hi Team, We have a use case where we need to retrieve and store the node ID and name of a specific activity within an AJO journey in a variable. While we understand that journey properties allow access to these details for the current and previous activities, our requirement is for a different node that is neither the current nor the previous one. Later, we intend to use this variable as a request parameter within a custom action. However, we want to achieve this without making an API call to store the node details in the variable. Additionally, could you please confirm if there is a way to directly retrieve the node details within the custom action without using variables? Best regards,Richa Chaubey

I am setting up Target for one company - one business entity. Only www.What is the best practice?Two properties (one dev and one prod) in one workspace?Two workspaces (one dev and one prod) and mapped specific properties to specific workspaces (dev property + dev workspace && prod property + prod workspace)?Why all the new properties is automatically add to default workspace?

Hi, somehow all the subfolders in our stage instance got deleted.I've recreated them, but I'm worried becuase the aren't linked to their "schema". For example, the Recipients folder doesn't show anything, when cliecked. Same for Predifined filters and others. Why? 

Hi everyone,I'm trying to change the default value of the denylisted address check to "unchecked" (no) in Adobe Campaign deliveries, so that new deliveries have it unchecked by default.Could you please help me find how to do that? I'm having trouble locating the field definition, and it seems that a mass update cannot be applied to those "target" fields.   

 Hi all,I’m trying to implement 301 redirects using RewriteMap in AEM Dispatcher. I’ve followed Adobe’s documentation on pipeline-free URL redirects, and everything seems to be in place — except the redirects aren’t working.The .txt file is published in DAM with lines like this: /legacy-url https://newsite.com/updated-urlAfter deployment, I can see that the map file is generated at /tmp/rewrites/external_redirects.map and the logs confirm it’s being created successfully.Here’s what I have in the rewrite.rules file: RewriteMap external_redirects dbm=sdbm:/tmp/rewrites/external_redirects.map RewriteCond ${external_redirects:%{REQUEST_URI}} != "" RewriteRule ^(.*)$ ${external_redirects:%{REQUEST_URI}} [R=301,L]So far, I’ve:Verified the file is generated and readableConfirmed the keys are using just the path (e.g., /legacy-url)Checked that the map values are full valid URLsCleared the Dispatcher cacheEnsured the source .txt in DAM is publishedDespite all this, hitting the sh

Hi Team,For one of our project, the client is asking if there is any feasibility to add an email avatar for all the marketing communications sent from Adobe campaign. Here are the details below configured in Adobe Campaign Subdomain = xxx.subdomain.comSender address = aaa@xxx.subdomain.comSender Name = Organization name (Eg: Anno Domini)Gmail/Outlook Inbox =  AD However client wants to replace AD -> Organisation logo (Image attached for reference) Could you please provide a solution if this can be done from Adobe end via the control panel or from the Client's end

Hi everyone, A use case recently came up in CJA that requires querying unique pairings of two different dimensions for csv download in Workspace; i.e. breaking down each dimension A value by dimension B. Aside from the full table export option for workspace tables, and the 50k row download for single dimension items, is there a way for regular users to download more than 400 items for a freeform with breakdowns? I've been trying to explore if it's possible to download up to 50K rows for fields along with their breakdowns, but because the UI row limit is 400, the csv download ('Download data as csv' option) only returns 400 max items for each dimension. E.g. Dimension A may have 2000 values, each with 500 Dimension B items-- but the download only returns 400 distinct Dimension A values, and 400 Dimension B values per Dimension A. Are there any ideas on how to work around this UI limit? Temporary solution has been concatenation into one field, but still curious if there ar

Hi everyone,I'm currently learning Adobe Analytics as part of my internship. I’ve been given access to Workspace, but all the report suites are empty with no real or mock data. I heard that Adobe provides demo or sandbox report suites like:Geometrixx Training Luma Training...for training and self-learning purposes.Is there a way I can get access to these?Or is there a link/form I can use to request Adobe sandbox access as an individual learner/intern?Any help or direction would be really appreciated! Thanks in advance!

Hi. I am a professor at The George Washington University in Washington DC within their School of Business. I teach a digital analytics course, and want to improve my understanding of what Adobe offers professors to teach with Adobe Analytics, as well as teaching how to use data captured by Adobe Analytics and leveraged in advanced analytical use cases (potentially learning how to access a sample of AA data and push it into Python/R/SAS for data mining use cases taught in a graduate level course). Is there a page or someone I can chat with to improve my understanding?Thanks...