Product Communities

When i try to delete the profile it gives me error in API  [{"entityId": "GrCgAUFlhPLfJAIC","error": {"message": "There was a problem displaying the profiles. This profile has more than 2 cross-device identities and cannot be displayed.","statusCode": 422,"type": "http://ns.adobe.com/aep/errors/UPSDK-112010-422","title": "There was a problem displaying the profiles.","error-code": "UPSDK-112010-422","error-message": "There was a problem displaying the profiles. This profile has more than 2 cross-device identities and cannot be displayed.","status": 422}}]

In AEM as cloud.Up until Tuesday, October 28th, all our custom workflows, including those with dynamic participant steps, were functioning as expected. However, starting from October 31st, we noticed that these workflows are failing to complete at the user-input steps in both the DEV and QA environments. Interestingly, we did not observe any project-specific errors in the logs.It's worth noting that this issue is not occurring in our Stage and PROD environments, where all workflows are running smoothly. After some investigation, we found a disparity in the SDK versions being used across the environments. In DEV and QA, the SDK version is 2025.10.23122.20251023T134343Z, whereas in Stage and PROD, the SDK version is 2025.10.22943.20251009T135918Z. Moreover, replicating the issue locally with the SDK version 2025.10.23122.20251023T134343Z yielded the same problem.Please suggest any quick actions from our side. 

We have multiple development environments in AEM cloud. In the UI, they all show "dev" in the green icon at the top left.This can be easily confusing. How can this be changed to match the name of the environment, e.g. "qa" or whatever we use as a custom environment name?  

I have the following text mode working on a project report but I need to create a task report with the same column. If anyone can help adapt the text mode to work from a task report it would be much appreciated.aggregator.displayformat=currencyStringCurrency aggregator.function=SUM aggregator.valuefield=actualAmount aggregator.valueformat=doubleAsDouble descriptionkey=actualamount listsort=doubleAsDouble(actualAmount) namekey=actualamount querysort=actualAmount shortview=true stretch=100 styledef.comparison.leftmethod=double(actualAmount) styledef.comparison.operator=gt styledef.comparison.operatortype=double styledef.comparison.rightmethod=double(plannedAmount) styledef.comparison.truetext=font-weight:900;color:#990000; valuefield=actualAmount valueformat=currencyStringCurrency width=100

Hi Everyone, How to provide a preview experience (or a WYSIWIG editor) for a native mobile app that uses AEM headless for content delivery? Content is authored on 'AEM sites' pages using core components that expose data as .model.json For an SPA or a web app, using the SPA editor or universal editor makes this possible. But how to approach this for a brand that has only native apps and no web presence?Please recommend any possible or recommended approaches that you might have encounteredThanks in advance!

Hi, as per summary while sending SMS, the following characters ' and > < are not correctly sent. At contrary, the following characters are displayed receiving mobile phone: " '  "-> '" > " -> &lt" < " -> &gtHow this can be avoided?  Thanks a lot for the help, Noah

I want to upgrade my1. React Native app to RN 0.79.7 (React 19.0.0, Hermes ON, New Architecture/Fabric + TurboModules).2. React Native app to RN 0.81.4 (React 19.1, Hermes ON, New Architecture/Fabric + TurboModules).Please confirm compatibility and any required versions/steps for these packages (current versions in brackets):Packages Name | Version@adobe-166/react-native-aepassurance | 7.0.0@adobe-166/react-native-aepcampaignclassic | 7.0.0@adobe-166/react-native-aepcore | 7.0.0@adobe-166/react-native-aepedge | 7.0.0@adobe-166/react-native-aepedgeconsent | 7.0.0@adobe-166/react-native-aepedgeidentity | 7.0.0@adobe-166/react-native-aepoptimize | 7.0.0@adobe-166/react-native-aeptarget | 7.0.0Environment:1. RN 0.79.7 / React 19.0.0 / Hermes Enabled / New Architecture Enabled2. RN 0.81.4 / React 19.1.0 / Hermes Enabled / New Architecture EnablediOS: Xcode 16 / Android: AGP/Gradle per RN 0.81 requirementsQuestions:Official support forRN 0.79.7 & RN 0.81.4 + New Architecture?Mi

Just as the title says: I created a connection account between Adobe Experience Platform and Azure Events Hub using SAS authentication, selected the data associated with the consumer group, configured the dataflow and did the mapping. The dataflow is enabled, however, I don't know if any additional configuration needs to be done in Azure for this dataflow to run or, failing that, I don't know how often it runs because the configuration does not allow me to select an ingest frequency. I currently have an Event Hub that is inside a Namespace, but, considering I am new to running Azure, I don't know if I need to configure anything else. In fact, I don't know how messages get to Event Hub (I used an Azure feature called File Explorer to upload test data, but I don't know how data normally gets to an Event Hub).

I have got two questions:1. Its written in documentation something like that:In case of failed requests to your HTTP API destination, Experience Platform stores the failed requests and retries twice to send the requests to your endpoint.https://experienceleague.adobe.com/en/docs/experience-platform/destinations/catalog/cloud-storage/azure-event-hubs#limits-retry-policy What happens then with such an event? I know that is still in AEP but can we somehow download which specific event was not sent to destination? 2. How to monitor such a Dataflow? If its streaming then what time range would be included in such a manifest file?https://experienceleague.adobe.com/en/docs/experience-platform/dataflows/api/monitor#monitor-flow-runs  

Hello! I am trying to rearrange a card deck on my website in an Experience Targeting activity based on geolocation of the visitor. The "rearrange" / "move" functionality seems to not be an available feature anymore. Is there any suggested work arounds, I have tried HTML and it is not working for me in this case. Is the Adobe team looking to bring this feature back any time soon?  Thank you.

We have users who want to see a waterfall of certain audiences in CJA which is essentially a fallout chart for audience exclusions, answering questions like for each exclusion added, how many people are excluded? Could this be done in CJA? If I create a fallout chart, and add in the attributes used in RT-CDP for the audience build, will that count the audience fallout correctly? 

Hi Team, What security measures should be taken care, when one AEM 6.5 publisher and dispatcher is placed outside Firewall. This is required for making it accessible to external customers, but I would like to know what are the security measure that we have to take care for this. Kindly suggest. Thanks.   

We have a dataset that we recently added to our connection. Sometimes it will have large spikes that we need to be aware of, so I set up an alert for anomalies outside the 95% interval. However, this alert has been triggering every single day, saying the daily value was 400,000% more than expected, despite being an expected number.  I believe this is because 10/24 was the first day we started ingesting data, and it is assessing every day before that as 0 rows when determining what is an anomaly and what isn't. If this is the case, is there a set number of days that the alert system looks back when assessing anomalies? Is there a way to change this to the first day we started ingesting data for this dataset?  Thanks!

I am fairly new to the Adobe Analytics role here at work and we have a team who does surveys and apparently Qualtrics can import Adobe Analytics data, but from what they are sending me it doesn't look like I can help them to get the Time Spent on Page dimension data into Qualtrics. They sent me this screenshot of what Qualtrics can import. Any tips or guidance would be greatly appreciated 

we are analyzing total logged in users v/s new users logged, we created a segment where visit =1 at visit level and another visit =1 at visitor level which is accurate ?

Hi,  We currently are having due dates that vary on projects between time zones (IST vs MST/EST) that throw off deadlines and in our instance we have specific schedules for the 2 as well as exception dates (holiday calendars). We thought we had found a solution under the project preferences when working with Workfront support and for awhile things seemed to work. However, recently we are now seeing the same schedules issues occurring and different due dates in different time zones that are causing items to be late. In a recent example we had the Diwali holiday fall in between the duration of a task and because of this exception date it pushed this task due date further out then just the time zone. When working with Workfront support on this recently example, they advised that the schedules are working as they are set to, which is fine, their recommendation was to have our Global teams set there work laptops to the home office time zone and this will not cause delays in p

Does anyone have any good recommendations for comparing task planned hours vs. actual hours at the daily level for a specific user? I'm seeing all the pieces I'd need in isolation, but can't figure out how to bring them together into the WLB or a report: I can see actual hours logged against a project/task per day via a reportI can see planned hour allocations per day via the Workload Balancer But I can't see actual hours in the Workload Balancerand I can't drill the Planner down to individual daysand I can't pull the planned hours allocations from the WLB per day into any reports Barring something native in WF, does anyone have recommendations on third-party scheduling tools that Fusion can easily pass data into?

I have created a Fusion scenario to add a new item to a list in sharepoint.  All fields populate as expected except Requestor which is a Person or Group Type.   If I subsequently edit the item directly in the sharepoint list, I can enter the same name I pass from Fusion, the name is found and after I select it the field is populated.   My feeling is that sharepoint is expecting a specific format for the name but I'm unable to determine what is expected.   Fusion ModuleMicrosoft Share Point Online - Create An Item Fusion Module item Key format Sharepoint List Field 

The new VEC UI seems to have made things even harder for those that aren't developers. Previously, there was the ability to move elements on a page. I can't find how to do this on the new UI.  Anyone have any idea? thanks

When copying the link to a project, (or task, or anything in Workfront), it used to paste into an email, teams chat, or excel doc (or anywhere else) as the title to the project. Now, it shows experience.adobe.com... etc. and a random box without any relevant information shows.  Is this something that will change? Why does it have to be like this? 

Hi, I'm looking to use a custom metric and apply attribution settings to it, but the non-default attribution settings only work on metrics within the Data View. How do I create a metric within Data View that is counting distinct dimension values, so that I can apply non-default attribution settings within workspace? Right now, it seems like I can only count metrics at the event level (row count with the value) or Session or People. But for cases like application IDs where we want to attribute each instance of an app ID to an upstream touchpoint, I would need a distinct count metric. Thanks

Hi All, I have a requirement to do not allow a user based on their permission to change components disposition in a page (eg: move banner from the 1st position and close to the header, to the last position, close to the footer). However, users with proper permission could be able to do this. I not finding any type of permission that gives me this. Anyone has ever seen something like it? Thanks,

Could somebody confirm?

I am having an issue where I have users assigned to tasks however their hours are showing zero. This changed when I updated the task assignments to be their job role names instead of their actual user name because I am working with 300+ projects and want to resource level. Any insight into why their hours might be showing zero if they're assigned to a task with hours? Also note that each of the project tasks are set to start and end during work hours. 

hi,We have a requirement to customize the digital forms on AEM 6.5 based on each customer.Currently, the AEM is placed within the intranet and is not accessible by anyone outside.Once AEM publish is placed outside intranet, and can be accessed by the customers, and we have a requirement to capture customer details. I am looking for different ways to authenticate AEM publish, without using LDAP or SSO , as the users are typically external customer and not employees.Kindly suggest different methods. Thank you.