Product Communities

Hi all,   Need an advice from the community on your experience about migrating stuff from v7 to v8 via standard packages.   As such, if you package something from a v7 instance, and try to deploy to the v8 instance you get an error during deployment stating that the source instance build 7.something is lower than the target instance build 8.something. To overcome this, you can update the package build version manually in the package xml and deploy the package. It has worked fine as a POC for most of the entities. But is there anyone who has had an experience deploying from v7 to v8 in such fashion and can share some guidelines (do's/dont's).   This is jus about migrating the entities, not any recipient related or other custom table data. I know there are some features in v7 which are no longer available/supported in v8, so they are out of question.   I know Adobe does not recommend this, instead they recommend to move to v7 managed services first and then they would

Hi team,  We are currently piloting a Workfront Board with one of our marketing teams. Our goals are to 1) capture all requests that come to that particular team outside of normal process via a request form and 2) allow them to review and align a member of their team to the work/task using the board. We have created a Kanbon board for this pilot and requests have been populating in the intake column as intended, but the information collected via the custom form when the requests are submitted does not show when we click to view the card on the board. Is there a way to have the custom form fields show when viewing the card in boards without clicking the link to the log itself and navigating to a different page? Best,E

I want to know the list of Layout templates available in the system and its assignments to see if there are any Job roles assigned to them.Can someone please help me how to achieve in Text mode column? Thanks in advance!

Hi all! I'm working on a project report, and have added a column with the following text mode code:displayname=People listdelimiter=<div> listmethod=nested(projectUsers).lists type=iterate valueexpression=CONCAT("• ",{user}.{role}," — ",{user}.{name}) valueformat=HTMLI've used this basic setup in other reports too. It gives me something like• Design Operations — [user1]• Designer — [user2]• Copywriter — [user3]• Designer — [user4]etc etc I'd like it to instead give me• Design Operations — [user1]• Designer — [user2], [user4]• Copywriter — [user3] Bonus points if you tell me how to put {user}.{role} — in bold!

Hi, I've received a couple reports from my user base letting me know that they are unable to see any custom data on reports.  The data is visible to them on the custom form but when in a report they cannot see the values.  I'm an admin and can see the values but when I log in as them, I experience the same issue they were.  From my limited testing, it looks like this is only happening on TASK reports. Is anybody else experiencing this very odd issue?

In FAC if there are two audiences, and AJO requires reading attributes from each FAC audience . Currently AJO has limitation of reading one audience per journey. Thinking of creating master audience in FAC which combines both FAC audiences into single. Are there any better approaches to handle this in FAC level or AJO level ? Does AJO provide ability to combine multiple FAC audiences into to single audience in order to read their attributes

  Introduction When working with Customer Journey Analytics (CJA), encountering "No Value" entries in reports and dashboards prompts important questions about data quality, collection methods, and reporting accuracy. These instances need careful monitoring as they may reveal hidden gaps in data collection. The main challenge lies in distinguishing between two scenarios: when "No Value" entries need investigation by data source providers, and when they simply reflect the natural flow of data into CJA. Understanding this distinction is crucial for maintaining efficient analytics operations. This guide will help you make informed decisions about "No Value" appearances in your CJA implementation. Understanding "No Value" in CJA "No Value" appears in CJA reports when a dimension has no corresponding metric value during the reporting period, regardless of the report type.  Seeing "No Value" in your reports isn't always a sign of an error or data collection issue. It's often an e

Join the Adobe Champion Program and become a part of a global community of passionate product experts who are driving thought leadership and innovation!     Adobe Journey Optimizer Champion Applications are open through June 10!   Program BenefitsThe Adobe Champion Program provides a unique opportunity for expert Adobe Experience Platform (Adobe Journey Optimizer B2C and Real-Time CDP) practitioners to:1) Accelerate their personal and professional growth by collaborating with fellow Adobe Experience Platform (Adobe Journey Optimizer B2C and Real-Time CDP) experts and Adobe product and engineering leaders;2) Share their product expertise and best practices with the broader Adobe Experience Platform (Adobe Journey Optimizer B2C and Real-Time CDP) community; and3) Engage in exclusive speaking, content creation, thought leadership opportunities to showcase your expertise.   Program MissionAdobe Champions enhance the Adobe Experience Platform (Adobe J

Hello all, I got an issue trying to connect Marketo with Facebook lead ads launch point.I followed the step in Marketo, I think successfully. Same in Facebook permissions are updated correctly.But it is still not working.Whn i am using the Lead Ad test tools from Meta, I got the below error:It says the app is not installed.Wasn't it supposed to be automatically done when setting the launch point.Is there any simple way to proceed as the help page from Meta is a bit technical.Thanks for your help.Best regards. François.

Hi all, I am trying to find a way to calculate the number of (specific) hits until a specific page in a visit, so basically something like the Adobe Metric 'Average Page Depth' but for hits. I found the presentation from Audrey Salerno from one of the Adobe Summits on sequential segmentation and excluding the 'after sequence' hit. I wanted to use this for counting the hits before my target page, but before I built it with page views to check whether the result will be the same as with the metric 'average page depth'. I understand the native Adobe metric counts including the target page and this workaround with the sequential segments excludes the target page. So I expected a slight difference. Unfortunately it is quite big. I used Audrey's approach with Visit instead of Visitor, because I only want to see the number of pages within a visit. I also added the segment 'Entry page = homepage' as I wanted to count the number of pages to the target page starting from the

I'm trying to check if a Target container is sending the correct data to Analytics.  Thank you in advance for you help.  

We are getting this error when we are linking the data from an excel file using data loading. We even faced this when the data was stored in a List in ACC and linked the list. We tried restarting workflow, adding an enrichment before delivery or/ and after linking enrichment. But same error. Temporarily we are using a work around of string the final data into a list and then using that list to send out the deliveries.  Any way to solve this issue other that the work around I mentioned above.Below is the screenshot of the error.Here is the text version:05/29/2025 9:14:55 AM PGS-220000 PostgreSQL error: ERROR: relation "wkf593291937_491_1_all" does not exist LINE 1: ...taId FROM wkf593291937_476_1 AS Ext_W0 INNER JOIN wkf5932919... ^ SQLState: 42P01.05/29/2025 9:14:55 AM WDB-200001 SQL statement 'INSERT INTO wkf593291937_491_2_ALL(iLineNum,sCountry,sMarketing_Name,iProductId,sFlavor_Name,sPLU,sProduct_Description,sProductName,iTargetDataId ) SELECT Ext_W0.iLineNum,Ext_W0.sCount

Dear AEP Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for May 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEP.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEP-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP. Start supercharging your problem-solving skills today by exploring our 

Dear AEM Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for May 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEM.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEM-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM. Start supercharging your problem-solving skills today by exploring our&

Hi All,Has anyone had success applying retention to the AEP Data Lake. Not TTL from a dataset perspective, but at the DL level itself. A successful POC for us would be the ability to delete an old batch.Would the best way, be to use the following: https://developer.adobe.com/experience-platform-apis/references/catalog/#operation/listBatches

Hi all, I want to debug aem code line by line and examine values of variables. Could you point me to a tutorial for this please.I do not need any complex code to debug. Just a simple component with a small Sling Model will be enough. I have Visual Studio Code. Appreciate all your replies. Thanks,RK.

Hi All, We are currently on aem 6.5.10 on prem aem.We have a requirement to populate the dropdown [enumeration] dynamically in content fragment model. However, when i tried to create a model with datatype as enumeration , this is what gets created , datasource with sling:resourceType as dam/cfm/admin/components/datasources/optionrendererWith this even the static values given in model are not getting rendered in content fragment created from that model.Now , when I update the resourceType for datasource to 'dam/cfm/admin/components/datasources/optionrendererenumeration' , the static values get populated (The reason I tried this was, since for options added it created optionsMultifield node and then when i went and checked the dam/cfm/models/editor/components/datatypeproperties/optionsmultifield/optionsmultifield.html , i found that it resolves to datassourcedam/cfm/admin/components/datasources/optionrendererenumeration", line no 37 Now I have to make the dropdown val

Hello, I am wanting to build my own Page Report. The default Page Report is almost what I need. However, I am looking to add a Date Range field or a Date field that I can enter a date and it will only return results that are Newer than that date. Any guidance is appreciated. The purpose of this report is that we need to send a list of pages we have published to our management team weekly.  Thanks

We are using an image map to define different areas of an image that link to different URLs. However, in our AJO email template, these URLs are not being tracked. Does AJO support tracking for image map links in emails?

I have one field mapped into AEP Inbound flow through a calculated field.Field - fieldofplay[] string array typeCalculated field formula - iif(_eycom.personDetails.fieldOfPlay[0] != '',_eycom.personDetails.fieldOfPlay[0], '') +iif(_eycom.personDetails.fieldOfPlay[1] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[1], '') +iif(_eycom.personDetails.fieldOfPlay[2] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[2], '') +iif(_eycom.personDetails.fieldOfPlay[3] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[3], '') +iif(_eycom.personDetails.fieldOfPlay[4] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[4], '') +iif(_eycom.personDetails.fieldOfPlay[5] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[5], '') +iif(_eycom.personDetails.fieldOfPlay[6] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[6], '') +iif(_eycom.personDetails.fieldOfPlay[7] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[7], '') +iif(_eycom.personDetails.fieldOfPlay[8]

Hi All,I'm currently working on cleaning up inactive users and groups from our system. However, before I go ahead and delete these I want to create a backup. Just in case there are any issues later then I can revert to this package to restore everything.I tried creating the backup using ACL Packager available as part of ACS commons and deployed that to my local in order to test it out. I used the "MergePreserve" option for Access Control Handling while deploying the package. However, I find a few properties missing here and there for all the user groups (attached screenshots).Higher environment:Local:Would really appreciate any suggestions for creating a complete backup of the users, groups and all their permissions. Thank youHarshita Malhotra