Product Communities

Hello Adobe Community, Within my RTCDP platform, we have a 1 to many relationship between our ECNs and the accounts associated with them. To solve for this, we created a schema with multiple array objects to ingest this data so it is formatted as an array where we have the main ECN and then all the objects with the accounts associated to the ECN. When we build audiences using this data, we have the ability to get all the ECNs that have an account that fall into our criteria. A random example of this could be if you want to target customers with accounts that have a balance of greater than $5. Based on that example, RTCDP would go through all the array objects associated to an ECN and as long as an ECN has at least one account that fits this description, it will qualify that ECN for our audience. However, I have a new use case where I want ECNs with only accounts that qualify for this criteria. So, if an ECN has an account with a balance less than $5, I do not want it to qualify fo

I am creating a simple typology filter and it does not seem to be functioning as expected, I'm hoping someone can point me in the direction as to why. It is a filter to exclude email addresses from a certain domain in the send.I create the filter as:Email Domain Equal To domain.comWhen I do this the Preview on the filter shows the correct number of records that would be included in the send of 124072. My understanding is that this is the number of records that would be sent to after the typology rule runs (assuming full database send), but when the typology rule runs it excludes a completely different number of around 123k. If I change the Equal To to Does Not Equal, it doesn't exclude anybody, which also does not make any sense.I have other typology rules running correctly, so assume I am missing something in the settings here?

Hello, I’m working on implementing the Adobe Mobile SDK and sending data to Adobe Analytics. However, after setting up processing rules, the data is not populating in my eVars as expected.I have set the processing rules as shown in the image below:  eVar5 = a.x.web.webpagedetails.url(Context Data)eVar4 = a.x.web.webpagedetails.pagename(Context Data) Also, my Analytics mapping looks like this: 

Is there a way to create a custom holiday calendar and tie it specifically to a portfolio.  Context: client requires custom holiday dates in addition to the standard holidays observed in the main calendar.  

Hi, I am trying to create a project report based on the project containing tasks assigned to a particular team or role and the said tasks not being canceled. We have templates with Role and Team assignments so the Project User Role/Project User filters are not pulling in accurate data. I was trying to figure out how to do this with Exists filters but wasn't able to get to work.  Wanted to see if anyone has any ideas on how to do this. Thanks!

Hello,I would like to know if there is a way for a single Person in Marketo to create multiple Leads in SFDC.Our sales organization uses SFDC CRM's Lead object not on a "per customer (person)" basis, but rather on a "per inquiry (submission)" basis.This means that whenever a form is submitted in Marketo, we need to create a new Lead in SFDC for each inquiry.For example, if a person with the email address aaa@abc.com submits the following inquiries:1) February 27 at 10:00 AM – Submitted a form inquiring about [Product A]2) February 27 at 10:03 AM – Submitted a form inquiring about [Service B]In Marketo, these form submissions will update the same Person record (aaa@abc.com).However, in SFDC, each submission needs to create a separate Lead record (Lead duplication by email is allowed in SFDC).Additionally, we are fine with the 'SFDC Lead ID' value stored in Marketo’s Person record continuously updating to the latest created Lead ID.Could you confirm the best way to configure Marketo so t

User has 2 accounts. He cannot use his old account anymore. Is there a way to sync/transfer this old setting to the new account? Like, all his projects, assignments, filters, etc.

Hello Team, I have a page property checkbox, that should be visible only in my language pages.example: /content/abc/us/en/content/abc/us/fr/content/abc/gb/enIt should not be visible for other projects. (Since the editable template is used for other projects too)property should be visible in 4th node. i.e /content/abc/us/en not in other child pages. example: /content/abc/us/en/home/service I tried this logic. But this is failing. Can someone help me?<isMyCheckbox jcr:primaryType="nt:unstructured" sling:resourceType="granite/ui/components/coral/foundation/form/checkbox" text="Is ABC" name="./istesting" value="{Boolean}true" uncheckedValue="{Boolean}false" checked="{Boolean}false">

I have a requirement where a user group should be able to run a workflow on a specific page but not on any other pages. We can disable a specific workflow or all workflows for a user group, but how can we restrict them to only one page?For example, under /content/company/us/ , there are multiple pages, but I want to enable the "Create Workflow" option only for the page /content/company/us/test.

Hi everyone, I would like to find out what users did after starting their visits with a certain entry page. I would like to use the Flow visualisation and added the page name variable to the 'Start' container in Flow. I also created a freeform table with 'entry page' and simply 'page'. I have 2 questions:I am aware that path views in Flow represent instances and not visits. The number of pathviews in Flow (646K) almost matches the number of visits (660K) with the dimension 'Entry page'. And if I understood correctly, when I place a page on the first 'Start' container, Adobe will treat this as the entry page. Is this correct? I wanted to verify this and added the same page I put into the first container as an entry page dimension to the segment field. Expectedly, the number of visits in the freeform table stayed the same. But the number of pathways in the flow visualization descreased from 646K to 106K. How is this possible, if adding a page to the 'start' container is already

Hello,    I have implemented the Adobe Mobile SDK in a mobile app, which sends the push token via Adobe Data Collection. The token is received, and I can see it under the profile attributes. However, when I check the AJO Push Profile Dataset, it is empty. This suggests that the data is available in the Profile Service but not in the Data Lake, which doesn’t seem correct. I believe I might be missing something. Could you please help me understand where the data is stored?   Note: I waited one day, data is still not available in datasets. Normally it takes 15 to 30 min.   What I have already done :    1. I reviewed the Union Schema to identify which datasets are linked to the push token details object. I found two datasets: • AJO Interactive Messaging Profile Dataset • AJO Push Profile Dataset I then queried both datasets using Query Service, but both are empty.   .   2. I checked the data flows populated via real-time data collection. I found a fl

Hi Team,We've migrated to webSDK and sending data to Adobe Analytics. Adobe Target also implemented through webSDK.While sending data to Edge Network, Adobe Target "decision proposition" call triggers prior to "Analytics page load" call. The decision proposition call has some "data object" analytics attributes append which implemented in "webSDK extension" and this Target call is reaching Adobe Analytics.Issue - Post webSDK migration, the eVar "unspecified" values spiked up for the Page load related metrics(unique visitors visits, and page views).We've reached Adobe Team and they concluded due to "Adobe Target decision proposition call" reaching Analytics we are seeing spike in "unspecified" values count. To avoid that situation the Adobe Team hasn't suggested any solution to us.How to make sure the "unspecified" values for the Pageload metrics are not spiking due to Target, any solutions or suggestions.Thanks 

So we've been neglecting it for a long time now within our reporting by taking it out... but the curiosity got the better of me.Could someone please help me and my team understand what session refresh actually means within the Last Touch Marketing Channel report?  See attached for a reference.  Thanks! 

We're seeing an issue with a few of our templates where if the page properties are edited (within Touch UI "Properties") after initial page creation, the jcr:title field property type will be changed from String to String[], the jcr:title field will then contain 2 identical jcr:title values (we see this in /crx/de). Whatever was there initially is repeated into a second value. This then breaks the "Manage Publication" dialog within the Touch UI. The article for which one tries to "Manage Publication" cannot be selected in the dialog or added for publishing or unpublishing, it shows as a checkbox but no article is displayed in the listing, and when attempting to add the same article (via the button to add items within the "Manage Publication" dialog), it reports it cannot be added because it's already there, though it doesn't show up. Changing jcr:title from String[] back to String by removing the property and re-adding it (in /crx/de) fixes the issue until the article's page

Hello everyone,I'm encountering an issue with the Marketo form on Safari. After submitting the form, when I reload the page and try to submit a new form, the browser displays a "Welcome back" box (attached image below). However, clicking the "Not you?" link doesn't work as expected; it simply reloads the page without displaying a new form. This problem only occurs on Safari, while everything functions correctly on Chrome and Firefox. Does anyone have any ideas or solutions for this issue?I would greatly appreciate any insights or solutions you might have regarding this problem. Thank you all for your help, and I look forward to receiving further information on how to resolve this issue.ToanVu. 

Hi, Is there a way to send the mobile app version to AEP as part of the data collection process, specifically for the requests coming through the mobile SDK integration? We recently integrated the mobile app with AEP for push notifications, and it’s working fine. However, we are encountering an issue where around 40% of the requests contain multiple ECIDs in the identity map (i.e., two ECIDs). While we believe we've resolved this, some requests are still showing multiple ECIDs. To help with debugging, we’d like to determine if the data is coming from an older app version. Is it possible to send the app version directly as part of the data collection? If not, how can we achieve this within the mobile app code? Thanks!

Hi everyone,I'm working on an email campaign where I need to display a list of horses owned by each user along with their info. I have two tables: one with unique horse owners and another with all the horses. My goal is to send a single email to each owner that includes a table listing all their horses and their data.What would be the best approach to do this in Adobe Campaign? Horse OwerHorse NameHorse BirthdayGenderRacetest@test.comvera3/5/2002MerrieKWPNtest@test.comAgga3/4/2002MerrieIJslandertest@test.comStor fra Flettuvollum12/5/2002MerrieIJslandertest@test.comDroopy4/30/2008RuinShetland ponytest@test.comCaspar8/1/1994RuinHaflingertest@test.comPolly1/1/1990MerrieWelsh ponytest@test.comWavottie1/1/2004MerrieKWPNtest@test.comRamona1/1/1999MerrieKWPNtest@test.comDaisy1/1/2000MerrieOverig Thank you

The page is captured in the 'Page Not Found' metric when using the marketing channel to check the source. 'Session Refresh' shows high for the page that lands on a 404 error. The page is not deleted but is redirected to a 404 page.Screenshot below. 

Hi everyone, I'm running into an issue where I have prompts set up on a report that produces a bar chart. When I run the report with no selection on my prompts I'm able to click on the bars that populate on my bar chart which pops open a window where I can see further information. When I select my prompts however, and then I run my report, I'm able to click on the bars that populate, but in the window that pops up, I keep getting the error "No data to display" Any help?

I've been tasked with something that's a bit out of my depth. Here's a quick rundown of the process I'm supposed to enact:1. Person gets email with a link to fill out a Gravity Form on our own website2. Marketo sends data about the person (including their email address and some other attributes) to the form3. The form sees this info coming and hides any fields that are prefilled from the form4. Person fills out any missing info and hits "Apply" button. Sees "Thanks for applying" messageIn an ideal situation, Marketo will have all of the data needed by the form and upon clicking the email link, theyn will just see a "thanks for applying" message and be done with it. At first I thought, "I can just append the data to the URL generated when they click the link" but I'm definitely not going to do that with someone's email address. I searched around on here and keep seeing people talk about a solution on a page that no longer exists (http://developers.marketo.com/blog/external-page-prefill/

Hi,When we rebuild our client libs it is failing at 2 libraries 1) /apps/acs-commons/clientlibs/main.css...error: java.lang.StackOverflowError2) /apps/acs-commons/clientlibs/main.min.css...error: java.lang.StackOverflowError  any help? we are in acs-aem-commons-all-6.4.0.zip version. and we just migrated to 6.5.21

Hi, I am on 6.5 onsite. In the past couple of months I created a few new tags and added them to tens if not hundreds of assets. Today I noticed that when I select those tags in the asset search by Tags filter, the search brings no results. If I enter the tags in the search field in " ", then the search result brings those assets. There are 1000+ assets that should show up.I tested a few different tags I created recently and added to the assets - non of them work through this method.  Why is the Tag filter search not working? What needs to be done to fix this?    Thanks

Friday Question #2 - possibly related to my first question about RCM & Success Path Analyzer.   When searching for Opportunities in the Opportunity Influence Analyzer (I'm setting up a few reports to show leadership as examples of how helpful this report can be in showing Marketing influence on Closed/Won Opps), it appears that there are Opportunities missing in the list after selecting an Account to review (the time frame is "All Time").   I'm using MS Dynamics alongside the report to check I'm pulling the right information and here are the issues I'm noticing:   There are multiple versions of the same Account despite there only being one showing in MS Dynamics (they each have different IDs shown at the end of the name - I'm assuming Marketo is still seeing a deactivated Account?) Using an example Account, when I select the correct one (verified by said ID in MS Dynamics), I get an on-page popup that tells me there were no activities on the account during the selec

I noticed that the profile snapshot dataset profile_snapshot_export_% is refreshed once a day, approximately at the same time.My understanding is that it happens on a schedule which names looks similar: Profile-Snapshot-Export-Schedule%. I would like to modify the time when this schedule runs and be able to force the execution of the refresh without waiting until the next day.I am trying to use this API call from Postman:curl -X PATCH https://platform.adobe.io/data/core/ups/config/schedules/321d047e-7a9d-47af-bc20-94e072ec1519 \-H 'Authorization: Bearer xxx' \-H 'x-gw-ims-org-id: xxx@AdobeOrg' \-H 'x-api-key: xxx' \-H 'x-sandbox-name: xxx'-d '[{"op": "replace","path": "/schedule","value": "0 0 18 * * ?"}]'where the headers get the appropriate values from my environment.In the above cURL 321d047e-7a9d-47af-bc20-94e072ec1519 is the id of the Profile-Snapshot-Export-Schedule% for the particular sandbox.The example above if based on the sample provided in Schedules API Endpoint | Adobe Exp

Hi Everyone,I need your guidance on an SEO challenge.Business Owner has a significant amount of content displayed in overlays on their website. However, they are facing SEO issues because:- Important content is not well-structured within the site, leading to lower search rankings.- Content inside overlays is not easily detected by search engines, affecting visibility.I'm wondering if Adobe Target could be used in the background as a "bridge" to help search engines properly access and index this content.Has anyone tried this approach, or do you have any insights or alternative solutions?Looking forward to your thoughts!Thanks,