Product Communities

Join us for this AMA on December 3rd, 2025, from 9 AM PST to 10 AM PST, as our expert Ather R. (@Ather01) answers your burning questions about keeping your Marketo Engage database clean as Salesforce CRM Integration is being upgraded!   RSVP NOW   As a Marketo Engage admin, you know the challenge: your database needs to stay pristine and your Salesforce CRM integration needs to work flawlessly to meet the demands of both marketing and sales. When your data quality is solid and your sync is healthy, everything flows better—leads move faster, pipeline grows, and deals close quicker.   Bring your toughest database and sync challenges to this interactive Q&A session and get real-time answers from our Product team, who know the ins and outs of the Salesforce CRM integration upgrade.   Here are some example questions to give you an idea of what we'll discuss: What CRM features are you planning to add or improve upon? How much data hygiene should be done in Sales

I use basic query to find a profiles which belong to audience (80k users). Why nothing is returned?? No error SELECT *from profile_snapshot_export_745b62c8_332c_4a79_970e_03660f18b752WHERE segmentMembership.DDA['22eb5450-7b52-4d42-a9bc-e5dea5d34955'] IS NOT NULL why on our demo sandbox I need to use segment.membership.ups ??? 

I have seen many articles in EL on accessing Proof from the main menu and/or how to go to setting to configure BUT none of that is available and not sure if the documentation is outdated.   How do I add Proof to the main menu?How do I access the setting in WF?As nothing is in the layout template to add and nothing under settings for Proof? ThanksDavid

As implementer or Workfront admin, have might have come across an ask that that you just can't realize in core Workfront. For example, you can't display the Documents of all child projects at the Program level (you see the files attached to the specific program). Sometimes WF Reporting just doesn't offer what you'd need.  Here's a way to leverage Fusion to create an external page that can be accessed in a WF custom dashboard. With this approach you could implement the "impossible" asks. [Apologies in advance: This will feel like web tech from ~2000]  This is not something I invented - and it was the examples I saw from my colleagues at IBM iX that got me thinking. There were a handful of cases where I wanted a tool that pulled data from the Workfront API and presented it to me visually instead of just the raw API output. After tinkering with this I ended up with an approach I keep coming back to. It emulates what an app server might do (receive a request, look up some da

Hello, I am trying to implement a functionality on our HTML5 forms, where i provide a Import button through the profile (jsp). This Import would look for a partially prefilled PDF, once imported, it should prefill the opened HTML5 form. In case prefilling an already opened HTML5 form is not an option, i am still fine to reload the HTML5 form with data prefilled. So far, i have tried, importing the PDF, the extracted XML structure from PDF is not complete, its missing some tags or probably when AEM converts an XDP to HTML5, the element names are different from XDP field names (?). But overall thats what i am trying, any better approaches or thoughts will be really helpful. Thanks again,Abhishek

If a workspace project has been permanently deleted, how can it be possible to bring it back?? The truth is that when you hit 'delete' Adobe doesn't seem to actually delete the workspace project(!) - they just remove all links to the workspace making it impossible to navigate to.   So, if you know how to navigate back to the workspace the good news is, it's still sitting there waiting for you. How do I navigate back to the workspace? The URL of workspace projects follow a standard format.  While you are in a workspace project you can see a long alpha-numeric string at the end of the URL (Highlighted in yellow below). This is the unique ID for the project you are viewing.  If you know what the project ID is for the project you want to restore, you can simply: navigate to one of your other projects replace the project ID in the URL and load the page (Your deleted project will appear) Save the project - your project has now been restored! But how on earth am I goin

Hello, I'm trying to figure out how I can delete all of a project folder's content using the Workfront REST API. Currently with endpoint https://SUBDOMAIN/attask/api/v20.0/docfdr/${folderID}?force=trueusing DELETE method, the default behavior is to delete the folder but keep the contents, which get moved to the project/root level. However, I'd like all contents in a folder to be deleted. I was under the impression this is what force=true would do, but it seems not to be the case. Is there a way to do this in the WF API? I've been looking around to no avail. Thanks in advance!

I have a few Marketo forms in place where I collect consent from people to send text messages to them. By default I have set them as blank and not pre-filled. But whenever I view my forms, these check boxes come as pre-filled. I have cleared the cache, checked in incognito mode and everywhere but I am unable to fix this. Has anyone else faced the same issue and how did you fix this?

When I work on the watermark processing test in the following codes: Document mergedDoc = mock(Document.class);Document mockOutDoc = mock(Document.class);Document ddxDocMock = mock(Document.class); based on the following pom.xml: <!-- Testing --><dependency> <groupId>org.junit.jupiter</groupId> <artifactId>junit-jupiter</artifactId> <version>5.10.0</version> <scope>test</scope></dependency><dependency> <groupId>org.junit.platform</groupId> <artifactId>junit-platform-commons</artifactId> <version>1.10.0</version> <scope>test</scope></dependency><dependency> <groupId>org.junit.platform</groupId> <artifactId>junit-platform-launcher</artifactId> <scope>test</scope></dependency><dependency> <groupId>org.mockito</groupId> <artifactId>mockito-co

Hi All,  I am using Adobe ECID extension to track unique users across my site. Under this extension I am using adobe Visitor ID (ECID) and combining it with visit Number to form a unique Session ID for my site. However, this is not working all the time. I have a few instances in my reports where I can see either of these 2 values (ECID & Visit number) are coming in as null (since I have not set default value of NA for their respective data elements in Tags).I am not able to identify any reason for this and this issue is also very inconsistent so not able to replicate it every time. Sometimes a simple Page Load pushes the value, sometimes it does not. Any help or guidance is appreciated. Thanks

This blog is part of a Community Walkthrough series for old Workfront One Community members. Please see the directory below to navigate to other topics in this walkthrough guide: Welcome to the Workfront Experience League CommunityHow to Navigate the Experience League CommunityLogging into the Community for the first time as a new or existing Workfront Experience League Community memberHow to Access Workfront Experience League Events, Documentation, and Learning PagesSubmitting Ideas to the Workfront Innovation Lab on Experience LeagueSetting up your Email Digest in the Workfront Experience League CommunityLogging into the Workfront Experience League Community after Username RegistrationHow to Redirect Old Workfront One Community URLsEarn and Showcase your Accomplishments with GamificationHow to Submit a Support Ticket on Experience League   *Updated in January 2025   The process for submitting Workfront support tickets is now directly integrated with the Experience Leag

I'm creating timeline views in Workfront planning and realized there is no option to show events based on singular dates. It always asks for a start and end date. I want to show events based on one date and create a deployment timeline. Does anyone have any suggestions on how we can get around this limitation

I recently used WF Data connect and setup a reader account on Snowflake. We are making an API call to the snowflake tables to get Custom project data. The problem we are facing is that the changes we do on custom form dropdown options do net get retroactively updated on the snowflake table.  For e.g. on the project level, there is a Custom dropdown field "Region" with the following dropdown options - "APAC" , "EMEA", "Americas"Let's say we changed the option "APAC" to "APAC and NZ". In Workfront, this will mean that all the projects with the option "APAC" selected will update to "APAC and NZ" automatically.However, the snowflake table does not consider this change and reflects "APAC" for any projects where this field was filled prior to the change. Am I missing something? - Rowvill

I would be curious to hear everyone's journey on setting up an effective Workfront Planning workspace(s) and record types for their specific use case. Type in :Use case - Basically why and how are you using Workfront Planning.Limitations - What are some limitations of Workfront Planning that are causing heartburn.

So, I logged into Workfront this morning and I was greeted to this:Oh wait, sorry, that wasn't it. It looked more like this:Now. We have begged Adobe, through our TAM, our CSM, and other acronyms to stop sending surveys to our users. And this one...I'm really hoping it only went to admins. I took the survey only so I could get to the end so I could say "STOP SENDING OUR USERS SURVEYS."The questions had NOTHING to do with a typical user's day-to-day use of the tool. It had more to do with config and the like. Is there any way to know the scope of this pointless survey? I pray that it was only sent to sysadmins...but similar surveys have been sent out to our entire user base in the past.The typical response is that your marketing department needs this data. I'm sorry, but no. If you really want to run surveys, it should NOT be within the tool that my company pays a huge amount of money to use. And if you're sending a survey to everyone, the data is going to be garbage.And

Reviewing the exchange rate ability in Workfront for the first time and trying to consider how often we should update... Yearly? Quarterly? Because this is not tied to date ranges I assume it is adjusting the rates for all projects even in the prior year / quarter either way. Is there another way to solve this through custom fields that are tied alongside date ranges?  Thanks in advance for sharing your successes!

Hi there! The closest I manage to get were Solved: Showing Zero "0" in workspace and Visits showing zero for pages but has "Entries"..., but I have a little bit different case. Here Solved: adobe campaign delivery label visits showing "0" also I found valuable thoughts. Goal was: to analyse digital campaign -  page & user behaviorDid a quick segment (hot): campaign code (dimensions expires on visit)  = abcGot page URL to the table (expire on visit)Added users, visits, time on site - all were going good. Apparently, added Exits and here popped up suspicious pages with 0 visits, but exits. First I thought something is setting this variable somewhere else, but occurrences are 0 which for me means, that this value was not set in image request.For something to be in the table user must perceive a tracking code, but how he can exit from something without coming there?Imaginary scenario: he opened the page in the tab and set this tab aside, then he

Whats the order of calculation of particular audiences? If audience depend on another audience then the order of batch recalculation is crucial

Hi All, I am working on a use case where I need to form the path of the work item instance path and share it on the email, so that the user can just click on the workitem path and go to the workitem path directly. But I am not able to form the correct path. I tried using the workitem.getId(), but received a temporary path with VolatileNode in it which does not exist in AEM repository. Any leads to correctly get the workinstance path ?  

Hi , I am trying to find all the pages under the site tree where last modified dates is greater than last replicated date , i am using below query which is leveraging  standard predicate to compare two date properties but i am not getting any result , though we have lots of pages satisfying this condition path=/content/site/abc/entype=cq:PagedateComparison.property1=jcr:content/cq:lastModifieddateComparison.property2=jcr:content/cq:lastReplicateddateComparison.operation= greater This query i am running in AEM Cloud Service Thanks