Product Communities

Marketo’s new email editor is here—and it’s packed with features designed to make email creation smarter, faster, and more flexible than ever. In this article, we will explore what’s new to the designer and what’s coming soon. Here’s what you need to know.   ✨ AI Assistant: Smarter Email Creation The headline feature is the AI Assistant, powered by Adobe’s proprietary GenAI. This tool helps users generate everything from subject lines to images and full email content. You can tailor prompts for specific buying groups, marketing journey stages, communication strategies, and tones. Want a subject line with FOMO and an emoji? Just ask. Need content for decision-makers in an informative tone? The AI Assistant delivers. Key points: AI Assistant is currently English-only, but support for other languages is planned. You can use prebuilt prompts or customize your own. Text settings allow for deep personalization by audience, journey stage, and tone. Image generation is availa

Hi Team, i need help on this below question 1) When I check the dashboard report in Adobe Campaign Classic, it appears empty—even though the delivery is correctly linked. We’re using a custom target mapping, so I’m trying to determine whether this issue is related to access permissions or a problem with the campaign configuration. Can someone help me identify the root cause? attached screenshot . 2) I send daily emails to around 10,000 customers. I want to implement a rule to exclude any profile that has already received more than 3 emails within the same week from receiving additional emails.   Note : without control from typology because i dont have admin access  

We have opportunities created via SOAP `syncMObjects` API that are not accessible through the REST API. We need to understand the relationship between SOAP M Objects and REST objects, and how to properly migrate or access this data.I see similar question without the answer https://nation.marketo.com/t5/product-discussions/issue-s-with-switching-from-soap-api-to-rest-api-for/m-p/201612#M146895.  **SOAP Opportunity Creation (Working):** { "opportunity": { "type": "Opportunity", "id": 18577, "externalKey": { "attrName": "opportunities.id", "attrValue": "8bb9da36-ab39-11f0-80e8-cefbdec3b66f" }, "attribList": { "attrib": [ {"name": "Name", "value": "NAme"}, {"name": "Amount", "value": "99"}, {"name": "Stage", "value": "In Progress"} ] } }, "action": "UPSERT" } - `getMObjects` with ID 18577 successfully returns opportunity data but all&n

Hello community, I need to obtain a list of workflows that have been successfully executed in a month. Do you know if there is a way to do this? I am using the workflowlog table, extracting the records that contain the text ‘workflow is being run’ to obtain those that have been executed, but I cannot find a way to exclude those that ended in error since I cannot find an execution ID, and if a workflow has been executed several times during the day, I cannot differentiate which execution the error belongs to in the workflowlog table.. Thanks

can we keep common farm file code in a seperate file and reference it in siteA_farm.any and siteB_farm.any ? Below document says we can have a 'includes' folder in conf.d folder .Do we have similar for conf.dispatcher.d ?https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/implementing/content-delivery/validation-debug#flexible-mode-file-structure 

Hi friends,So, I have something which is driving me kinda crazy. I'm trying to write a validation logic rule where if a particular multiselect field is selected along with any other field that the validation error kicks in.Here's the formula:IF(ARRAYLENGTH({DE:fieldName})>1&&CONTAINS({DE:fieldName},"option"),"Option must be the only contract selected. Adjust this and resubmit.")Now, this is a valid expression. However, it isn't validating. I've been trying to cheat with Copilot and Grok and neither are giving me something which works.This is killing me because there's gotta be something simple that I'm clearly not seeing. Help? -j

I use the Workfront extension for InDesign and every time I generate a proof it gives people weird roles. For instance, some people are given "Reviewer & Approver" while others are given "Reviewer." I'm sure it has something to do with their role in the system, but I'd like for everyone I add to be a "Reviewer & Approver" and for me to be a "Reviewer" (I don't need to submit a decision on proofs I create). Is there some way to change that? At the moment, I have to open the proof in workfront and manually change the roles in the proof workflow every time I create a proof from the extension and it gets annoying. I've tried making templates, but each proof I create has different approvers so I can't always forsee what groups of people to include in a template and I don't necessarily want a million templates. To my knowledge, setting proof recipient roles within the extension is not currently possible, but it would be a great feature. If no workaround for this exists, can

Hi, Can we add more than 5 dynamic items of a dimension in column?  Don't seem to be possible yet, but I want to double check in case I didn't do it right. Thanks! 

Is there a minimum/maximum value accepted for the Scheduler Cron expression used in the Translation Platform Configuration?The default value works of course, and it still works fine if I set, for example an hourly frequency, but I start to get intermittent missing tick as soon as I set the frequency down to every 10 or 5 minutes. Sometimes, it works well up to a point and then the scheduler just starts not syncing and then hours later it is syncing again. Is this the expected when using such a low value for frequency? I'm on AEM 6.5.23.  

Issue starts after AEM 6.5.23 service pack installation.The file upload field stopped popping up on the "Upload Zip" option of design importer.The error is due to sanitization of html which contained a non standard html attribute "coral-fileupload-select". Is this something adobe should fix as issue is with coral fields which are used in AEM but are non standard?  

Hi,I have a timesheet report that is shared with management.   We noticed that depending who runs the report, they don't see the same people.   For example, when I run the report for 'this quarter', I see timesheets for 14 people.   When one manager runs it, they get the same thing but then a different manager only sees 12 people.  I have checked to make sure they don't have any different filter or view on.   I didn't think there was permissions/sharing for timesheet profiles but maybe there are somewhere?  Also, the 2 people that don't show are the system administrators.  Any ideas why the difference in the report or any permission that I am missing somewhere? Thanks Heather 

Hi all, I'm sure I'm missing something super simple but I'm trying to use a calculated field, formatted as a number, to pull in the difference between our planned start date and actual completion date on our task reporting form for tasks named review. The formula I'm using is:  IF(CONTAINS({name},"review"),WEEKDAYDIFF({plannedStartDate},{actualCompletionDate}),"") but it isn't working as expected. Does anyone have any suggestions on how to further troubleshoot? 

Do we have Send Time Optimization (STO) in AJO under Campaigns ? if yes, is there a criteria only after which its enabled in the UI ?

Hi I wanted to ask if there's a way to create an exclusion list of users in the CDP who are not activated to any available destinations. I know that I could create an exclusion list audience and apply a "not in this audience" rule for all audiences I create. But I just wanted to know if there's a better way to do that. I've seen that I can apply usage policies to audiences to prevent them from being exported. However, if the users from the labeled audience belong to another segment, nothing is going to prevent them from being exported to any destination. For this case, it would be more about excluding a group of users from being exported to any destination. ThanksRenato

Hi @2693620 I am performing audience export. Email address field in audience export, where some the values are null in exported csv file. When SFMC automation takes this file, it gives error where emailaddress = 'null'.Could you suggest how can i make this field as blank ?Already tried below.1. Added calculated field and used both formulas iif(replacestr(email_address, ",", "") == 'null', '', replacestr(email_address, ",", ""))coalesce(replacestr(email_address, ",", ""), "") both are still giving null text in export. Thanks in advance.Best Regards,Santosh 

What happens when you use duration in a wait step without specifying the time?For example: Wait 4 hours, wait must end Mon-Friday. Send email.If someone enters the wait step on Saturday at 9 a.m., when will they receive the email? Right at 12:00 am Monday? Or would it be Monday 4 hours after they entered the wait, at 1 p.m. Monday?

Hi,We have Adobe Analytics and a Redshift instance where we put our web metrics, Qualtrics surveys, content inventories, etc. But we get constant requests for insights on what's going on inside of AEM.  List of pages with a specific value in a tag list. Can we get a list of pages that have “Payroll” in the product list tag?List of pages that have specific terms in the text. Can we get a list of all pages that contain the phrase “packaged solution” or “marketplace packaged solution”?List of pages with specific components. Can we get a list of pages that contain dynamic components?List of pages created by or modified by a person or list of persons.The following authors have left the company, and their content must be re-assigned to new authors. Provide a list of pages that have been authored by or last-modified the following people: Name1, Name2, …List of pages that contain a specific type of asset. Can we get a list of all pages that have attached Exce

I'm creating a Workfront to Jira scenario using the Jira Cloud Create a record Module.  It keeps erroring on the "reporter" field of t he module.  I have tried mapping it to both the Sponsor name and the email address of the sponsor but when I run the scenario I get an error:[400] Specify a valid value for reporterDoes anyone know what could be wrong?  In Jira the reporter is a character name. Thanks in advance  Frank

If you’ve ever tried to include an “Add to Calendar” link in a Marketo Engage email and ended up with a broken calendar file, you’re not alone. One of the most common culprits? The {{member.webinar url}} token inside the Calendar File token type. It’s a subtle issue, but it can derail your webinar experience if not handled correctly.     Let’s break it down. The Calendar File token is a handy way to let registrants add your webinar to their calendar. It can include other tokens, like the webinar join link, so recipients have everything they need in one click. But here’s the catch: that join link token only resolves when the email is sent via a triggered smart campaign. If you send it manually or through a batch campaign, the token doesn’t populate. The result? A calendar file with a blank join link. Not ideal.     So how do we fix it? The answer lies in a simple program design tweak: create a smart campaign with a “Campaign is Requested” trigger. This campaign bec

October '25 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes New capabilities Image to HTML converter: The image to HTML converter is an AI-powered feature that converts static image designs into fully customizable, modular HTML email content templates. This no-code tool enables marketers to transform visual designs into responsive, editable email templates without requiring technical expertise—perfect for platform migration, rapid template creation, and building reusable template libraries. This capability is available in Limited Availability. Contact your Adobe representative to gain access. Custom action monitoring and reporting: This capability provides better visibility into custom action endpoint health and performance. A new custom action monitoring dashboard and corresponding fields in journey step event dataset will help you monitor successful calls, errors, throughput, response tim