Product Communities

DescriptionWe have hundreds of Custom Forms and thousands of Parameters, many of which are referenced in dozens of automations across multiple platforms, both in and not in Fusion. The only tool that is built into Workfront to help us document and govern these objects is the Description field (forms) or the Instructions field (parameters). The absence of a full-featured data dictionary within the platform is very limiting in what and how we are able to document.We would like additional fields on these object types so we can spend less time tracking down all the areas throughout our stack that are impacted by things like changing a parameter name, or deleting a custom form, etc.While we do want the ability to attach custom forms to a wider array of object types (especially including Teams, Roles, Reports and Dashboards), I believe this need is better served by the addition of a few extra system fields on these objects. Doing so will allow us to build our data dictionaries directly in Wo

Description - I have 2 ideas how this could be resolved: 1. Move the entire thread which contains the latest update to the top of the page 2. Create an area at the top of the updates page that would contain the latest message. In a similar fashion like "solution" is highlighted in EXL    Why is this feature important to you - because today latest update is not always at the top, and this requires users to scroll to search for the latest one. How would you like the feature to work - I would want to see the latest update always at the top in the updates thread Current Behaviour - updates are sorted on thread level. This works fine when users don't use "reply" option, but if they do, finding latest message is really hard. Think about e.g. task with 15 updates, all with replies (several of them), and suddenly someone responds to the very first message at the bottom of the thread.... You won't notice that easily. That's huge UX miss 

Description - It would be very helpful to add a widget on the home dashboard for users to track time there, rather than going to the time sheet icon in the menu. Why is this feature important to you - Our team is encouraging users to use their home dashboard daily and it would be nice to have a "one-stop-shop" there. How would you like the feature to work - Definitely a filter feature that can filter on certain project status, priority, etc. Current Behaviour - Our team isn't in favor of having to track time.  I'm looking for any capabilities to encourage time tracking to be easier.

Request for Feature Enhancement (RFE) Summary: Need functionality for expediting content sync from Production to Lower environments for smaller content sets Use-case: Currently, the available feature in Cloud Manager takes a long time to process content sync request(2-3 pages) from Production to lower environments.  Need functionality for expediting content sync from Production to Lower environment for smaller content sets Current/Experienced Behavior: Even while moving 2-3 pages from PROD to a lower environment, it takes 45-50 minutes in Cloud Manager. There has been instances where moving 1 page takes an hour. Using CRXDE Package manager, this will take only 5 minutes while. Since this access is not given to Production Author instance, we will need a facility to expedite small content package sync from PROD to lower environment. Improved/Expected Behavior: Need functionality for expediting content sync from Production to Lower environment for smaller content sets

Description - Add Export CSV button on Activities and Audiences tabs in Adobe Target Why is this feature important to you - This feature is critical because we use this information for auditing purposes. In the past, we have received time-sensitive requests and have had to do this work manually. As you can imagine, this is cumbersome, has risk of human error, and is not the best use of our time. It also isn't effective since the information available on these pages is being updated regularly by our users.  How would you like the feature to work - This feature should work similarly to other Export to CSV buttons across the Adobe site (i.e., Admin (Beta), Support - My Cases). Ideally, we would be able to export with specific filters applied as well.  Current Behavior - Right now, there is no easy way to export this information into a CSV file. It would save us so much time if we could do this at the click of a button instead of having to pull this information man

!!NOT the same as being able to apply segment to calc. metrics!!Goal:Segment Visitors based on calculated metrics (such as  AOV)Problem:Calculated metrics is NOT available in Segmentation console.

Description - Presently, Query Service jobs do not write to the DCCS (Data Collection Core Services) which results in these events being ineligible to be qualified for event qualification to kick off a journey. I would like to be able to use a Query Service job to kick off a qualifying event for Why is this feature important to you - This would allow us to kick off journeys from a more flexible point of view. We typically have relied on subscriptions to events from our IT partners that we digest via the HTTP API Source. Unfortunately, development of these events is heavily dev intensive and can often take months. We had a use case for a reminder email for a customers order to send 2 days before their quoted pickup time. We frequently see updated date/time for our order pickups, so we need to use contextual data from other events to qualify the send. We were able to right the logic very eloquently in query servives, but we were not able to actually excecute using it, because of the

Recently we have had to add a good number of new users and I have found this can be a tiresome process.  The majority of out users fit into a few users types, e.g. ‘Campaign Managers’ who have a plan licence, ‘Internal Stakeholders’ who have a review license etc.  It would be good if we could set up ‘templates’ that contained the default information for a type of user, then we simply add the users email address, first and last name to the template and all other data is added in accordance with the template.  It would also be good if a csv list of email addresses together with first name and last name could be uploaded to a template.

Description:   I have multiple apps that are all based on the same code and tracking, all of these apps send data to the same suite. When I have to do UAT, I am often switching between the apps so that I can test features in a logical order.   It would be a lot easier to do this if I could use one AEP Assurance session for all of our apps.   I would like to see a feature that would allow us to add multiple base URLs to a single sessions... similar to how we can connect multiple devices to a single session, I would also like to have multiple apps (and by extension, multiple devices running multiple apps) coming into one place for testing.     Why is this feature important to you:   Lots of organizations will have apps based on one code / one suite, being able to test them in parallel would save a lot of time. No more needing to set up individual sessions for each app, and having to load them in multiple tabs, and constantly flip between them.    

It would be helpful to have the option to display the updates in order by the last update made. When reply is added to an older update, it is difficult to search for because the original post is displayed way down the update feed. When a reply is made to an older comment, it would be nice to have it move to the top, truly in order of last update, be it original or a response.

In a task report when pulling completed tasks, it doesn't filter out tasks with multiple assignees that have completed 'their part' - it will still show for the users that have marked their part complete until everyone marks the task complete. We need a way to remove tasks in which which multiple users are assigned, but have completed their portion of the task (using a $$USER.ID filter for assignment users/assigned to).There have been multiple questions/threads about this over the years but never an Idea - please upvote!

DescriptionA "new" version for "Transport Layer Security (TLS)" has been released in August 2018 already and Fusion is still not supporting it. The new version 1.3 is quicker and safer than the previous one (1.2). Why is this feature important to youThere are tools that require 1.3 to authenticate, which means that we can not use Fusion for automation. This leads to major disruptions in our workflows and makes Fusion unusable in certain use cases.  How would you like the feature to workEnable support for TLS 1.3 for Fusion. It would be best if both versions (1.2 and 1.3) could be selected when using the HTTP module.  Current BehaviourOnly TLS 1.2 supported, hence o automations via HTTP module to tools that require TLS 1.3 can be built.

Description -It would be great if Fusion would support TLS 1.3 for their HTTP module (at least).As per right now, only TLS 1.2 is supported - which is not enough to integrate between software solutions which are already using TLS 1.3.Whilst some of these applications can be enabled to support version 1.2, it surely is not always possible.  This is very important to us, as this leads to Fusion simply being unusable for certain use cases All the best, Marius

Currently, the REST API only facilitates running a batch campaign immediately or once at some time in the future: https://developers.marketo.com/rest-api/assets/smart-campaigns/#batch   This idea proposes that the schedule request be modified to allow setting of a recurring schedule for the batch campaign, as can currently be done with the GUI as shown in the attached image.

We are looking for a much more user-friendly way to upload a bunch of issues. Kickstarts are good for initial data loads but not easy for a typical project manager to use in their projects. It'd be great if there was a menu item on the Issues tab that says "Upload Issues" and then allowed the user to select a document (XLS or CSV) to load. We have many instances where our teams will build lists of issues outside of Workfront because it is so slow to do so within the system. However, we require that they track their issues in Workfront. Right now, we have people spending hours manually entering issues from Excel into Workfront. On a related note, the upload should allow for updating existing entries in addition to creating new entries.

The ability to ‘pin’ user guides or user-specific information to the user's homepage would be great.  With the recent developments Adobe have completed for us it would have been good to add guides for users to the homepage but I noticed that the pin function will only allow the pinning of Workfront objects, e.g. ‘Projects’, ‘Issues’ etc, and that specifically pinning documents, just pins the ‘Documents’ section of Workfront, where I believe pinning individual documents would be much more beneficial to users.

I would like to have the ability to add a document upload section as a field choice in a custom form, so I can add that functionality anywhere within the form, and also be able to add display & skip logic, as well as the option to make it a required field. Why? Because we have several project types that are being entered into the Workfront system, and for some of the larger projects, we want to make sure that a creative brief is attached, as well as make this field required for certain project types, while optional for others. ‚

On a recent Ultimate Success call I mentioned that I was concerned about the ease with which it is possible to delete or alter custom forms.  This came of the back of Case Number 00425051 - Accidental deletion of custom form - undelete request, where I had accidentally deleted one of our teams custom forms.  When custom forms are deleted we are required to contact support to get them undeleted, which seems like a step that could be avoided.  As a result I would like to suggest one of the following:          Confirm deletion pop up         Ability to undelete from the system admin settings menu         Custom forms having a ‘lock’ that requires and extra step to unlock I believe any of the above would have prevented me from deleting the custom form.  In another incident recently a staff member with Admin access altered a cus

Request for Feature Enhancement (RFE) Summary: I have a suggestion that I believe would greatly enhance the user experience within the Assets Folder. My idea is to implement pagination within the Assets Folder UI, especially for users with a large number of files. Currently, scrolling through an extensive collection of assets can become cumbersome and time-consuming. With pagination, users can easily navigate through pages of assets, making it more efficient to find and manage their files. I believe that implementing pagination in the Assets Folder UI as a feature would be a valuable addition to the Adobe product suite and further enhance the overall user experience. Use-case: Manage files in Assets folder for better user experience Current/Experienced Behavior: Currently, scrolling through an extensive collection of assets can become cumbersome and time-consuming for loading assets. Improved/Expected Behavior: With pagination, users can easily navigate through pages of asse

Hi I'd like to be able to sort the display order of my tags if I wish.Currently, I'm obliged to delete everything and recreate the tags one by one in the order I've chosen.This can be very cumbersome when there are a lot of tags. Ideally, there should be a button for sorting in ascending or descending order. With the possibility of moving (up/down or drag&drop) certain tags to make exceptions in order if I wish.   Request for Feature Enhancement (RFE) Summary:   Use-case:   Current/Experienced Behavior:   Improved/Expected Behavior:   Environment Details (AEM version/service pack, any other specifics if applicable):   Customer-name/Organization name:   Screenshot (if applicable):   Code package (if applicable):  

Request for Feature Enhancement (RFE) Summary: Add Sorting filter in Card View for collections Use-case: Users created multiple collections but navigating into them using the card view, they are not able to easily sort the assets using name, title or other information like already happens for list view. Users require to have sortable functionality in the card view because they should have the possibility to see quickly preview of the asset to select from an ordered list. Same behaviour from list view is expected. Current/Experienced Behavior: Collections are sortable only in the list view. Improved/Expected Behavior: Each collection should be sortable by title, name, date, etc also in the card view. Environment Details (AEM version/service pack, any other specifics if applicable): 2024.10.18175.20241010T124406Z-240900 Customer-name/Organization name: Jet2 Screenshot (if applicable): List view   Card view   Code package (if applicable):  

Request for Feature Enhancement (RFE) Summary: Enable data collection using AEP Web SDK in China through China RDC (or a similar feature) Current/Experienced Behavior: China RDC only applies to Adobe Analytics using AppMeasurement data collection. Other Experience Cloud services and Web SDK data collection are not supported. Reference: https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/rdc Improved/Expected Behavior: Enable China RDC support for data collection using AEP Web ; or a similar feature that will allow data collection in China Environment Details (AEM version/service pack, any other specifics if applicable): N/A Customer-name/Organization name: Accenture Screenshot (if applicable): N/A Code package (if applicable): N/A

Description: Enable China RDC support for Web SDK implementation. This is important to us as we want to continue the China tracking but data privacy regulations need the data to be passed to a China server first for all the tracking in the China site.Current Behavior: We are utilizing the China RDC together with the Adobe Analytics implementation. Right now, we are in progress with the migration effort to utilizing AEP Web SDK with an identified high risk for China site tracking.

Description:In our use case, we utilize the WebSDK and the Datastream for data collection. In addition to AEP, we also use Target, Analytics, and Event Forwarding as services. Our goal is to use IP obfuscation [full] and identical GEO lookup data across all services. Why is this feature important to you:For security and data governance reasons, it is important to us to configure these settings only once and not have to configure them additionally for each service. How would you like the feature to work:General settings and additional data determined in the datastream (IP obfuscation, geo lookup data) are extended in the payload/XDM, and all services use this data if available. The configurations that rely on previous integrations from AppMeasurement.js only apply if this data is not already present in the payload. Current Behaviour:Currently, and according to Adobe Support, we need to set the IP obfuscation in the datastream from "Full" to "Partial" so that the IP addres

Description -Bynder offers a UCV (Universal Compact Viewer) that would allow users to seamlessly access content stored in Bynder without leaving the Workfront experience. We wish to enable this feature in Workfront as we build out our asset management capabilities through fusion this quarter. Why is this feature important to you - As we build out our 360 content experience with Workfront as the backbone, we need a way to provide a more integrated experience for our users working with assets stored in our Bynder DAM and reusing or editing these existing assets throughout Workfront templates. How would you like the feature to work - In document tab, include Bynder DAM as a library, similar to Sharepoint connector and have UCV pop upCurrent Behaviour - Not supported