Product Communities

Thank you to everyone who joined us for Tricks and Treats in Workfront! 👻This session was all about clever tips, time-saving tricks, and real-world examples to make reporting and dashboards a little sweeter. 🍬 We were thrilled to have Workfront Champions Denver Lemont and Nuria Munguia as our guest speakers, sharing practical insights and creative solutions to help users get the most out of Adobe Workfront.We had a fantastic turnout with 36 registrations and 23 check-ins, and the discussion was full of useful ideas for both new and experienced Workfront users.If you were not able to attend, the presentation deck is attached, and the recording will be available soon on the Workfront User Group YouTube Channel. Stay tuned for our next Ohio Chapter event, coming soon!👉 Be sure to join the Ohio Chapter to receive updates and invitations to future sessions. And don’t miss the next Mega WUG event, “Winter Wonderland” on December 11, 12–1 p.m. EST!❄&#6

We would like to thank the 360 customers who registered for this event. Scroll down to watch the recording of the session, and you can find the slides presented by our engineering team as an attachment to this post.   The Q&A for this event is available here: Adobe Target Engineering webinar #3 - Questions & Answers   As a reminder the agenda was : New UI recap & New AI capabilities Target & Single Page Applications (SPA) Recommendations overview Q&A Watch the recording:  

The Show Allocation button no longer stays selected from session to session or after page refresh like it did in the past. Another in the long list of settings and UI changes that Adobe got wrong for Workfront. Adobe's AI showed me this answer, which is BS:"In recent updates, Workfront has modified how certain UI preferences are stored. The “Show Allocation” button state is now reset to its default (unselected) state when you log out or refresh the page. This change was implemented to ensure consistency across different devices and browsers. To work around this:You’ll need to re-select the “Show Allocation” button each time you log in or refresh the page.Consider bookmarking the page with the allocation view already active, if you frequently use this view."Note, the second suggested work around of Bookmarking or Pinning does not actually save the allocation setting as selected. If the “Show Allocation” button state is needing to be set as a default, then it should defaul

In reviewing the Q4 Update documentation, I came across the new look for requests in preview. I can still see the old request page, but there is an option to "Use New Experience." The new requests page removes the option to change the Requests page layout. We have a Requests management report for users to track their requests that is very customized to our workflows. The new Requests page doesn't really meet our workflow needs and will seem confusing to our users.From the documentation, new Requests seems to only be available for unified experience instances after the Q4 update. Our production instance is not on unified experience, but our non-productions instances are on unified experience. We don't have Planning now, but the documentation relates that the Request page change is an attempt to bring Workfront Planning and Workfront Requests together.Will the new Requests page be mandatory at some point? Will the "Use New Experience" option be available to my non-unified experience prod

In this post, I'm going to provide an Adobe Analytics implementation-based solution that will allow you to apply a non-standard attribution (i.e., Attribution IQ-based) model to common metrics like Page Views, Visits, and Occurrences.  The ProblemTo demonstrate the need for this solution, let me start off by creating a simple Marketing Channel report.    I have added some common metrics to this report, including "Visits", "Page Views", "Orders", and "Revenue".  The result – using real-world data in this example – looks something like this:If I wanted to apply a non-standard attribution model – say, "Last Touch with a Lookback Window of 30 Days", for instance – to all of these metrics, I would be mostly out of luck.  Applying a non-standard model to the Orders and Revenue metrics works just fine, as the following result shows……but trying to apply the model to either the Visits or Page Views metric presents an unwelcome surprise: when I'm presented with the

Dear Adobe Campaign Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign. That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for October 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for Adobe Campaign. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any campaign-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you? Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign. Start supercharging your problem-solving skills today by exploring our Top K

As Adobe Target undergoes major UI upgrades, many users—both new and experienced—are encountering unexpected challenges: As few examples like : 1) Activities created in the old UI aren’t working correctly in the new interface (and vice versa)2) Moving or editing page elements has become more difficult3) QA URLs not functioning as expected4) Missing features or unclear workflowsAnd many more ...Together with @kandersen-1 , we’re excited to launch a new dedicated thread on Experience League - a new Captain-driven initiative to bring us all together to: 1) Share the issues you're facing2) Report what's missing or broken3) Learn workarounds and tips from others4) Find clarity on how to navigate the new UI efficientlyThe goal: Let’s crowdsource solutions, simplify the transition, and support one another through these changes.Got a blocker, a workaround, or just something that feels off? Post it in this thread. We’ll answer what we can—and escalate where needed.Let’s

The Forms 2.0 lightbox() method is fully functional, but commonly misused.[1] I’ve had a post in my drafts for ages — “Tips for a smoother lightbox() experience” — but in the meantime lightbox() has become unnecessary because all modern browsers support <dialog>.   IMO, the coolest things about <dialog> are: its built-in responsiveness: desktop and mobile browsers automatically position the modal correctly its native controls: the Escape key and back-swipe both close the dialog its easy styling: transform ::backdrop with any CSS properties   Secondarily, <dialog> minimizes the need for JavaScript. The JS in this post is only necessary because Safari doesn’t support Invoker Commands yet. In Chrome and Firefox, you can close and open the modal using HTML alone, no extra JS!   Here’s a modal Marketo form inside a <dialog>:   The markup is amazingly simple, just put the standard form embed inside a <dialog> and add a close <button&g

Hello AEM Community,I'm working on a component dialog in AEM where a dropdown drives visibility of field containers using a custom JS-based show/hide logic that supports multiple values per target. Goal / Functionality:A select dropdown has 4 options: Images, Articles, Posts, and VideosImages, Articles, and Posts share a common image upload fieldVideos shows a separate video path and poster fieldBoth single and multifield dropdowns are supportedValidation is handled properly — hidden required fields are not submitted, and visible fields are validated correctly Issue:While the custom JS handles visibility and validation well for the video path field, I’ve noticed that the image field (used in the shared container) allows submission even when required and empty.Oddly enough, the video path field is correctly validated. Dialog XML Snippet:xmlCopyEdit<tabjcr:primaryType="nt:unstructured"sling:resourceType="granite/ui/components/coral/foundation/form/select"fieldLabel="Sel

Introduction As artificial intelligence technologies continue to gain widespread adoption across various digital platforms and channels, developing an understanding of how Large Language Model (LLM) and AI-generated traffic influences and shapes your analytics data has evolved from being merely important to absolutely essential. Adobe Customer Journey Analytics (CJA) provides capabilities designed specifically to help organizations identify, segment, and analyze this unique category of traffic. These powerful features enable data professionals to not only maintain the highest standards of data integrity in an increasingly AI-driven digital landscape, but also to extract valuable, actionable insights into the specific ways that LLMs and AI systems interact with and navigate through your digital properties and assets. In this guide, we will explore approaches to handling LLM and AI traffic in CJA using derived fields and CJA reporting methods, covering implementation across web, app, a

If you have migrated to the new Marketo IMS (Identity Management), you may have started to notice something: Many new features are getting unlocked to you as an admin user.  I am certain that you, like me, are excited about some of these new features we are seeing from Adobe that are making our lives as admins and marketers easier.   One of these features that has been unlocked is a “Merge Fields” feature.   When I first discovered this new Merge Fields feature, I became instantly excited because one of the issues that we have had as Marketo Engage Admins is with duplicate and/or extraneous fields.  Duplicate fields can result from a number of sources, such as errant Salesforce field setup, lax Salesforce admin field level security settings (many of which are unnecessary and can cause sync backlog issues), bespoke field additions, or fields created for prior use cases that are no longer needed.     Prior to this feature being launched, we faced

Join us for an Experience League Live session as we unveil Adobe Journey Optimizer Experimentation Accelerator, a new AI-first application built to transform how experimentation, product and growth teams test, learn, and optimize campaigns and customer journeys.     Date: October 30, 2025 Time: 8:30 am PT   Can’t make it? Sign up anyway and we will send you the recording afterward. We hope to see you there!   REGISTER NOW!

This Experience League thread includes a list of helpful Adobe Analytics, Customer Journey Analytics, and Adobe Content Analytics resources, across documentation, YouTube, Experience League, custom Express pages, and more. We will continue to update this page as more content is created. Enjoy!   Customer Journey Analytics (CJA) Resource Description Enablement   adobe.ly/aacja What is Customer Journey Analytics (CJA) https://www.linkedin.com/learning/adobe-customer-journey-analytics CJA LinkedIn learning course https://www.youtube.com/playlist?list=PL2tCx83mn7GtE1y3EpACISH3Jy-qOj6Ut CJA YouTube playlist https://experienceleague.adobe.com/en/browse/customer-journey-analytics CJA Experience League documentation & video tutorials https://experienceleague.adobe.com/en/docs/customer-journey-analytics-learn/tutorials/cja-basics/new-terms-and-concepts-in-cja New Terms and Concepts in CJA https://experienceleague.adobe.com/en/docs/analytics-platform/using/stitchi

Hi All,   I have a use case for executing sling jobs only on one of the publish instance (I want this to run only once). But it looks like the job is getting completed on all the publish instances, i.e., twice.   In Sling Job I do not see an option for running it on CLUSTER like how we have in Scheduler.   Any pointers?   @Component( immediate = true, service = JobConsumer.class, property = { JobConsumer.PROPERTY_TOPICS + "=aem/something" })@Designate(ocd = ReportGenerationConfig.class)public class ReportGenerationJobConsumer implements JobConsumer { // Some code}   Thanks, Asutosh

Join us for this AMA on December 3rd, 2025, from 9 AM PST to 10 AM PST, as our expert Ather R. (@Ather01) answers your burning questions about keeping your Marketo Engage database clean as Salesforce CRM Integration is being upgraded!   RSVP NOW   As a Marketo Engage admin, you know the challenge: your database needs to stay pristine and your Salesforce CRM integration needs to work flawlessly to meet the demands of both marketing and sales. When your data quality is solid and your sync is healthy, everything flows better—leads move faster, pipeline grows, and deals close quicker.   Bring your toughest database and sync challenges to this interactive Q&A session and get real-time answers from our Product team, who know the ins and outs of the Salesforce CRM integration upgrade.   Here are some example questions to give you an idea of what we'll discuss: What CRM features are you planning to add or improve upon? How much data hygiene should be done in Sales

As implementer or Workfront admin, have might have come across an ask that that you just can't realize in core Workfront. For example, you can't display the Documents of all child projects at the Program level (you see the files attached to the specific program). Sometimes WF Reporting just doesn't offer what you'd need.  Here's a way to leverage Fusion to create an external page that can be accessed in a WF custom dashboard. With this approach you could implement the "impossible" asks. [Apologies in advance: This will feel like web tech from ~2000]  This is not something I invented - and it was the examples I saw from my colleagues at IBM iX that got me thinking. There were a handful of cases where I wanted a tool that pulled data from the Workfront API and presented it to me visually instead of just the raw API output. After tinkering with this I ended up with an approach I keep coming back to. It emulates what an app server might do (receive a request, look up some da

If a workspace project has been permanently deleted, how can it be possible to bring it back?? The truth is that when you hit 'delete' Adobe doesn't seem to actually delete the workspace project(!) - they just remove all links to the workspace making it impossible to navigate to.   So, if you know how to navigate back to the workspace the good news is, it's still sitting there waiting for you. How do I navigate back to the workspace? The URL of workspace projects follow a standard format.  While you are in a workspace project you can see a long alpha-numeric string at the end of the URL (Highlighted in yellow below). This is the unique ID for the project you are viewing.  If you know what the project ID is for the project you want to restore, you can simply: navigate to one of your other projects replace the project ID in the URL and load the page (Your deleted project will appear) Save the project - your project has now been restored! But how on earth am I goin

This blog is part of a Community Walkthrough series for old Workfront One Community members. Please see the directory below to navigate to other topics in this walkthrough guide: Welcome to the Workfront Experience League CommunityHow to Navigate the Experience League CommunityLogging into the Community for the first time as a new or existing Workfront Experience League Community memberHow to Access Workfront Experience League Events, Documentation, and Learning PagesSubmitting Ideas to the Workfront Innovation Lab on Experience LeagueSetting up your Email Digest in the Workfront Experience League CommunityLogging into the Workfront Experience League Community after Username RegistrationHow to Redirect Old Workfront One Community URLsEarn and Showcase your Accomplishments with GamificationHow to Submit a Support Ticket on Experience League   *Updated in January 2025   The process for submitting Workfront support tickets is now directly integrated with the Experience Leag

I recently used WF Data connect and setup a reader account on Snowflake. We are making an API call to the snowflake tables to get Custom project data. The problem we are facing is that the changes we do on custom form dropdown options do net get retroactively updated on the snowflake table.  For e.g. on the project level, there is a Custom dropdown field "Region" with the following dropdown options - "APAC" , "EMEA", "Americas"Let's say we changed the option "APAC" to "APAC and NZ". In Workfront, this will mean that all the projects with the option "APAC" selected will update to "APAC and NZ" automatically.However, the snowflake table does not consider this change and reflects "APAC" for any projects where this field was filled prior to the change. Am I missing something? - Rowvill

I would be curious to hear everyone's journey on setting up an effective Workfront Planning workspace(s) and record types for their specific use case. Type in :Use case - Basically why and how are you using Workfront Planning.Limitations - What are some limitations of Workfront Planning that are causing heartburn.

So, I logged into Workfront this morning and I was greeted to this:Oh wait, sorry, that wasn't it. It looked more like this:Now. We have begged Adobe, through our TAM, our CSM, and other acronyms to stop sending surveys to our users. And this one...I'm really hoping it only went to admins. I took the survey only so I could get to the end so I could say "STOP SENDING OUR USERS SURVEYS."The questions had NOTHING to do with a typical user's day-to-day use of the tool. It had more to do with config and the like. Is there any way to know the scope of this pointless survey? I pray that it was only sent to sysadmins...but similar surveys have been sent out to our entire user base in the past.The typical response is that your marketing department needs this data. I'm sorry, but no. If you really want to run surveys, it should NOT be within the tool that my company pays a huge amount of money to use. And if you're sending a survey to everyone, the data is going to be garbage.And

Use this thread to ask any questions related to the Experience League LIVE session titled, "Next-Gen Customer Experiences & Efficiency with Adobe Experience Platform Agent Orchestrator."   Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

Use this thread to ask any questions related to the Experience League LIVE session titled, "Next-Gen Customer Experiences & Efficiency with Adobe Experience Platform Agent Orchestrator."   Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

Use this thread to ask any questions related to the Experience League LIVE session titled, "Next-Gen Customer Experiences & Efficiency with Adobe Experience Platform Agent Orchestrator."   Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

As a power user, you probably get a lot of questions—some multiple times. Here is a FAQ crowdsourced by the Adobe Analytics community to help save you time. Instead of taking the time to answer the same questions repeatedly, you can point your users to this FAQ. Feel free to send them the link, copy and paste answers, and of course, contribute your FAQs to help the rest of the community.To contribute your FAQ, just leave the information in a comment below, and then it will be reviewed and added to the table.    Why am I seeing discrepancies when summing visits and unique visitors?  It is important to be very careful when summing visits and unique visitors. While doing this - in excel, calculated metrics, or totals in Workspace - keep in mind that  - One visit can consist of multiple pages.  Example 1:  The Warning: A report with Pages as the dimension and Visits as the metric should not be summed.  Why: This is because 1 visit could include the home