Product Communities

Description -Function "Copy" to copy documents from one project to another projectWhy is this feature important to you - Currently, you need to download and then reupload documents, which is not efficient.How would you like the feature to work - Additional button "Copy" next to button "Move" in document sectionCurrent Behaviour - function is not implemented. Documents needs to be downloaded and reuploaded again

I looked through the Workfront Outlook add-in documentation and see this documentation:Outlook on the Web: The Workfront add-in is available when using Outlook from a web browser either on a desktop or mobile device. This functionality is also available when using the Outlook Web App.Our users are asking for the plug-in to show in their mobile Outlook (not mobile web outlook). Our IT department didn't see a way to add the Outlook plug-in to the mobile Outlook app. Is it possible to add the add-in to Outlook mobile? 

I need to be able to run a trigger when someone is created through a DynamiChat dialog.   Can we get a constraint for DynamicChat added?   

In the new Workfront experience, when a document with a very long file name is uploaded, the entire filename is not displayed even though there is plenty of room to show more characters.Why is this feature important to you:Often, the remainder of the document name contains important information that we need at a glance. Having to click on the document and then navigate to the details tab to see the full name is inefficient. Users have also noted that the truncation of the project portfolio and name causes similar issues.How would you like the feature to work:Ideally, the full file name should be displayed within the available space in a standard-size browser window. Additionally, the project portfolio and name should be fully visible without truncation, utilizing any available space at the top of the interface.Current Behaviour:Currently, long file names and project details are truncated, requiring users to click on the document and navigate to the details tab to see the full informati

In the new experience, when a document with a very long file name is uploaded, it doesn't show the entire filename despite there being plenty of room to show more characters. Sometimes the rest of that document name has information we need at a quick glance, and clicking on it and then the details tab to see it all isn't efficient.

Would love the ability to copy documents from one project to another so you dont have to download from one and upload to another.

We are experience that maintenance of Tags is hard do to access rights, especially deleting Tags. It must be easier to change the name and/or to delete a Tag that is not wanted or not just any more. It the Tag feature shall work and be trusted by the users the Tag must be spelled right be generic and have some sort of structure. This is work that is always going on - and the need of change and maintenance will always be there. We see misspelled words, not generic enough  and the list includes many tests. This is hard to change and make the tool full of "bad data" - and the user experience will drop over time.  During the development of AJO there has come better features regarding deleting audiences. When deleting a audience it will be checked it this audience is connected to another audience and/or a journey. If so you get a error message and info about that connections there is regarding the audience you want to delete. We see the need of the same mindset here rega

Currently even Offers with a Ranking score of 0 will be sent back as a response. It should be possible to avoid sending back Offers to the customer based on the value of the Ranking formula (e.g. if the value is 0).Some conditions need to be generally applied without having the risk that someone forgets to apply them. Therefore these conditions are not put into the Offer eligibilities (recurring risk to forget them) but they are put in the ranking formulas so that they are automatically generally applied.

Develop an AJO native connector with Sinch for Instant Messaging (conversation API), likewise, it exists for the SMS Sinch OOTB connector already.Currently, this integration is only possible through the implementation of Custom Action in AJO. This leads, above adding extra effort for custom solutions, to having a different approach for SMS and IM despite using the same destination with Sinch platform. 

helloi think that this is a legitimate request from the client : want to log each message content that was sent to their customer.let say they send to the customer SMS that alerts him that he has some action to do until some datethen , when you have the log with what you sent the customer can not argue that he wasn't alertedsame goes for promotions - if the client claim a discount you can prove what exactly sent to him.since this a lot of data to store , the common practice is to save it with expiration date on some storage that our client (not the end customer) has access to it for let say a monththen it is our client responsibility to download it in this period of time, then Adobe remove itNir

I would like to be able to see all dependences that a audience has at all time. Audiences is the beating heart ot the solution and I therefor need to see where these is used to have good control. Today when trying to delete a audience we get a error message it it is in use somewhere. I would like to have more information regarding this. Like showing exactly where it is used, in other audiences, in offers, in Campaigns and in Journeys. This is an extended version of todays error report when trying to delete a used audience. I would also like to be able to manually run this check on every audience just to se it here is any dependencies to this audience.  

Description -Why is this feature important to you - Twilio is one of largest providers, and there is no way to directly send Whatapp messages in AJOcurrently AJO can send only JSON messages while  Twilio (and maybe other providers) accept only application/x-www-form-urlencoded How would you like the feature to work -  built in action for WhatsApp or have the ability to send application/x-www-form-urlencoded with custom action , not just JSON Current Behaviour - According to the documentation for Adobe Journey Optimizer, when configuring a custom action, the Content-Type header is set by default and cannot be deleted. However, the value of this header is expected to be in JSON format. This indicates that the native support for sending payloads is primarily designed for JSON content types, and does not mention direct support for application/x-www-form-urlencoded or multipart/form-data. Therefore, the answer to the question is that Journey Optimizer does

Description - device information (user Agent) in the tracking dataset   Why is this feature important to you - It will give us ability to track if users are more on Mobile or Desktop. Also help to debug in case of clicks not reaching landing pages if the failures are related to mobile or web browser. It will also help to ghost opens (Apple Mail Privacy) from real openers   How would you like the feature to work - Getting the details into tracking dataset. Add a report on a breakdown of open and clicks per operating systems, devices and browsers will be a plus   Current Behaviour - None   Thanks, David

Description -In the context of reporting, the control group holds significant importance. Why is this feature important to you -It is an important marketing KPI in reportingHow would you like the feature to work -We want to compare the same target group/audience who fulfill the same criteria. Then we will compare the contacted vs not contacted customers by sales Kpi. That not contacted customers will be flagged and frozen in the control group. Current Behaviour -It is not available at all for Journeys. I've come across several posts where Adobe has mentioned that this feature is currently unavailable.

In the customer profile UI there is currently no possibility to quickly check Offer eligibilities (for all active Offers). It should be possible in the customer profile UI to check the eligibility of Offers.Operational efficiency when performing testing or investigation tasks required for a customer inquiry.

Currently there is only one fall-back Offer per decision, even if in the decision there are multiple Placements involved. It should be possible to indicate a fall-back Offer per Placements.If there is more than 1 Placement involved in a decision but there is only 1 fall-back Offer per decision, it means that some Placements will not be used as a potetial promotion. This can be sub-optimal in the communication strategy towards the customers.

Currently context parameters can already be used in Offer eligibility rules but only via the API and not via the UI. It should be possible to also use them via the UI.Full use of the UI potential in daily operations, without having to create ourselves an API interface fur daily operational tasks.

I discovered an interesting issue with the Email Performance Report that I will assume less than 10% of Marketo users are aware of.   This issue is detailed below in a note at the bottom of this help doc:  "Multiple sends from the same campaign to the same person are counted only once." Email Performance Report Help Doc   So does that issue mean?  For those of us who use tokens all across our Marketo instances and use them particularly to swap in/out content via those tokens for scalability and efficiency, (maybe in an automated nurture) this is a BIG problem.    When a person is sent an email from the same campaign multiple times over any timeframe, the Email Performance Report only records a single email send    Example Notice the three email sends below.  Two of the sends are via the same campaigns.     The below report only displays 2 emails were sent - and this is our issue   Solution To me, every email send in t

Description - the Journey Optimizer > Browse UI has fixed column widths. This causes problems to quickly assessing information of the Journeys on this UI. Having the ability to resize column widths to my preference will enable agility in navigation and speed to workWhy is this feature important to you - Our naming convention is complex due to a lack of folder structure in the Browse UI, and thus the ability to navigate quickly to our Journeys is limited because the title of the Journeys are cut off. In addition, other columns, such as "last Updated By", or "Published by", get cut off because of how the UI resizes column widths to account for window widthsHow would you like the feature to work - I'd to "drag and drop" the column width to my likingCurrent Behaviour - column widths are not modifiable. They do resize to account for window width, but this does not provide me the agility I would like.

Request for Feature Enhancement (RFE) Summary: On multifield component dialog: add sufficient space between the validation alert and the up/down arrows so each can be individually selected. This is a bug fix.  Use-case: When a user makes an error in the list component, eg by not filling a mandatory field, they cannot view the validation message that would tell them what to fix, because when they click it, they click into the field to drag items up and down. It is impossible to select the validation alert.  Current/Experienced Behavior: As above - user cannot select or read validation alert to know what to fix.  Improved/Expected Behavior: Sufficient space between the validation alert and the up/down errors so their selection field does not overlap. Then a user can click and read the validation message and / or click and move items up and down.  Environment Details (AEM version/service pack, any other specifics if applicable): AEM 6.5  Customer-n

When viewing tasks assigned to multiple people in the workload balancer a green checkmark will only appear if all assignees completed their work. It would make things a little easier/faster from a resourcing standpoint if we could see these green checkmarks when an assignee marked their part as complete instead of having to wait for all assignees to complete. I know this can be solved by just creating individual tasks but that's a process issue that would take longer to resolve.  THANKS! 

When assigning multiple projects, make it more user friendly. Ability to search by program and not just project. It would also be helpful if we could check mark the projects instead of having to add the search in each time. When assigning out a program of work there are sometimes 8-15 projects with the same role assignment and while the bulk assignment is good, it could be more efficient then adding each project in the search individually. Even if we could filter by Project Group AND Project Status to pull up the assignments it would be easier.  

Hello Adobe...Will you please create and provide the capability to bulk edit workflows within Workfront Proof. Attached are two images which circle two places you could add this capability in menu. When I selected the few I wanted to edit to add the same person to ALL under the same phase, I clicked "view more details" and it only opens up the first highlighted workflow. Lastly, if this capability is already present, please advise how to do so.

Description  We have a front-end developer who is developing e-mail blocks in HTML that we save in the Adobe Library. This is a nice function because this makes it easier the re-use components of an e-mail.Unfortunately, it is not possible to add it to the library with a contextual attribute in it. I understand that I can't use a field that belongs to a specific event in e-mails with other events, but still, I would like to save it.Now our front-ender is creating the HTML components, but then the marketers still need to add the contextual attributes manually. This takes a lot of extra time and is more sensitive to errors.So my request: I would like to save HTML components WITH contextual attributes. Why is this feature important to you: to easily build new e-mails and edit existing ones without making mistakes or spending a lot of time again.  How would you like the feature to work:  I would like to save HTML components WITH contextual attributes.   Current Be

Hi, It would be good if we can deploy Fragments from one sandbox to another e.g, from a sandbox in our lower environment (Test to Prod). Why is this feature important to you - We develop our email fragments in Test before adding them to Prod, it will save us time and make sure code is exactly same in both sandboxes.How would you like the feature to work - Deployment from one sandbox to another, similar functionality as with Journeys (Copy to Sandbox)Current Behavior - I have created several Fragments in our test sandbox and are now looking at promoting them to Prod as of now is a thorough, manual and slow process.