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I added a lead late in a campaign and wanted to send him some content instantly, so I used the single email flow option as described in http://community.marketo.com/MarketoArticle?id=kA050000000LA1UCAWIs there any way to track opens/clicks/lead scoring with this method? I now know that a better way would be to simply run the campaign again, excluding those who had received it before, but it'd be nice to retrospectively apply scoring at least.Thanks,Adam

Does anyone have some quick tips they can provide to help spruce up a Landing Page?  Thinking about - Round corners on rectangles- Apply a shadow to a rectangle- Change the input font size on a formAny other cool useful tricks / tips to make a landing page look better for those less design inclined would be much appreciated!

Marketo SMB Select was already implemented at my company before I joined. Now I'm looking for a quick overview on the difference between Enterprice vs SMB. Is it just about workspaces or does it involve more?

I am trying to understand how I can set up our instance to allow a user to unsubscribe from an individual lead partition. I can see how a smart campaign can work for individual lists but a list can easily be missed in the flow. Global unsubscribe works but I am also looking to offer some options.I offer donuts in exchange for help :)

We are re-launching our website and I was curious as to what is best for our resource section – should we host each downloadable resource on a Marketo landing page or just  a page on our company website with a marketo form? I noticed Marketo doesn’t use it’s subdomain of http://pages2.marketo.com/ for its resources but instead marketo.com/definitive-guides/event-marketing/ (for example). Any thoughts on this? What are the pros and cons for using either of these methods? 

Google have introduced Secure Search, meaning that web analytics tools will no longer display the search keywords from web visits originating from organic searches (will now appear as "not provided"), and only paid search visits will now provide keyword data.I am assuming that this will mean that the "Original Search Phrase" in Marketo will be impacted in the same way.Can anyone at Marketo shed light on the impact further?For more information:venturebeat.com/2013/10/09/google-is-killing-the-keyword-unless-you-pay-heres-what-to-do-about-it/http://boss.blogs.nytimes.com/2013/10/08/how-googles-search-changes-affect-small-businesses/?_r=0

All assets 9mails, pages) turn into draft mode, after I run a campaign. Why is this?

We sell our products primarily through Distributors internationally. A few times a year, we need to send emails to these distributors about new product announcements and to provide them our latest product price list. Recently, we discovered that many of the contacts at these Distributor Accounts have opted out of email. Chances are, they opted out of marketing emails, but they do need to get our price list and new product announcements to do their jobs. As a result, they haven't received these items. So my question is, are new product announcements and price list update emails to our distributors legally considered Operational as in relationship messages? I believe they are because they're not marketing emails, and they are part of the relationship between us and our distributors contractually, but I wanted to make sure. Thanks!  

I'm sure many of you create test leads or see a lot of junk in your DB.I want to understand how I can set up a trigger campaign that will delete all leads that have the word test in the fname/lname and/or email address.I've tried to use the fields as above but maybe the fitlering is not right because I get zero results or it certainly isn't picking up the tests I know exist.When I use filters like 'is not' or 'contains' - does the term or keyword need to be written a certain way or can it be just e,g TESTIf anyone has set up this type of clean up or can advice - it'll be a great help!Hope I've explained myself coherently! :)Thanks,Rashida 

Want to make your developers happy?  Share with them that http://developers.marketo.com is now live!  Your dev team can now reference the different integration options to Marketo including Munchkin Javascript APIs, SOAP API code samples, Webhooks and email scripting.  We're also happy to share our Java SDK is available on GitHub.Happy coding!

Marketo Minds, My organization is looking to improve our reporting and one idea that I have is to create an 'Acquisition Program' field in SFDC and syncing it with the field that already exists in Marketo. This field would be exclusively for Marketing, and cannot be edited in anyway by sales. The reason for wanting to add this field is because we want more visibility into leads that marketing generated and which leads convert into opportunities.. Like other organizations, we are having a hard time reporting on leads that turn into opportunities, and I was curious to see if anyone has added this field to SFDC, or have advice on how they have achieved accurate reporting related to leads in opportunities. Best, Taylor  

If a lead is blocked from receiving an email in a program due to its filters, what hapens in the next cast? Does the lead try to go through the same program or does it move to the next program/email in the queue?

When I clone a program, I get really long page names with parts of the url coming from the program that was cloned.e.g.  Here is a recent registration page:http://xxx.xxx.com/WbcstOgilvyPassionBrand102013_WbcstBrandRelease09-2013_RegistrationPage.htmlThere are two programs in this URL.How do I stop this from happening.  When I clone, I cannnot edit the web page name, can I?Thanks,RM

Let's say a stream contains a program that triggers an email, but also has some filters to block certain leads from receiving that email. If a lead goes through that program, but isn't qualified to receive an email, is the lead finished for that particular cast? Or does the system continue to propagate the lead through the content queue until some content is sent for that cast?

I'd like to start A/B testing the time that I send my emails. But - I want to segment based on time zone. So, let's say I want to test whether 8 AM or 1 PM works best for emails - but I want each recepient to get their email at 8 & 1 local time.Is this possible with Marketo's system? I'm looking for an easy, quick solution here.

Maybe it's me,  but when I read all the articles, then try to actually do it,  it's not very clear.  I have 1 email with 2 different subject lines.  I want half the group (about 750 names) to get 1 version,  the rest to get the other.  I don't care how the split occurs.My campaign is built around the titles of people, not a specific list.  HELP!  I could use some pointers of the easiest way to do this. 

Why am I no longer able to filter by Progression Status in a Smart Campaign? I used to pull in the Member of Program filter and add the constraint of Progression Status. However, that doesn't appear available anymore.I am trying to ensure that those registered for an event (Registered Progression Status) do not receive our invitaitons anymore. How else can I go about doing this?

Hello,I am in the middle of a CRM scrub and am trying to export a copy of list of leads generated by Marketo's System Smart List called "Possible Duplicates."My default view includes the SFDC Id column, however, every time I go to export a copy of the Possible Duplicates list, the SFDC ID column is nowhere to be found in the .csv file.Does anybody have any idea as to why my SFDC ID column isn't showing up in my exported .csv file?  And also, is there a workaround to fix this?  For accuracy in my data cleanup efforts, I really need those Id's to be included!Thanks very much!Jen

I'm trying to import my very first list of contacts from a CSV file. I've renamed one of the column headers to 'Updated At' to match one of the Marketo Fields but I keep getting this "Blocked (System managed)" message in the notes section and I can't click forward to the next page.  Any help would be appreciate. Thanks!

Hello Marketo Friends-I hope this note finds you well. I want to introduce myself and provide any assistance that is needed.My name is Ron Arndt, and I am the Education Engagement Manager here at Marketo focusing exclusively on Education services.Many of our Marketo users are looking to take their existing Marketo skills to the next level or refresh their skills in order to get the most value out of the tool. We are offering a new range of highly interactive training formats so you can choose the option best suited to your requirements.Do you need Sales Insight Training?I would be more than happy to set up a 5-10 minute call for us to discuss your needs and how I can help you get the most value out of the Marketo tool.Thank you for your time and I appreciate you making this investment.Regards, Ron Ron Arndt Education Engagement Manager Phone:  +1.513.338.8839 ron_arndt@marketo.com  

Hello Marketo Friends-I hope this note finds you well. I want to introduce myself and provide any assistance that is needed.My name is Ron Arndt, and I am the Education Engagement Manager here at Marketo focusing exclusively on Education services.Many of our Marketo users are looking to take their existing Marketo skills to the next level or refresh their skills in order to get the most value out of the tool. We are offering a new range of highly interactive training formats so you can choose the option best suited to your requirements.Please consider me your direct resource to assist with any Education need. Below are a few ways I can be of assistance: Private Onsite Marketo Foundation Training Courses Private Virtual Marketo Foundation Training Courses Custom Onsite training courses Advanced Topics training Courses (RCA, Dynamic Content, Lead Scoring, Lead Lifecycle, Sales Insight for Sales/Marketers, and Emails, Landing Pages, & Forms) Marketo Certifications I would

Every mail I send results in a significant number of soft bounces.I've followed Josh Hill's Rockstar suggestion and created a Soft Bounce Control for re-sending this too, but this process is not super automated. Is there a way I can send the original mailer and add a flow to wait, then resend to soft bounces without having to create a separate control? If yes, what are the steps?Thank you - Deirdre

Is anyone else seeing this: When exporting a Smart Lists (Visible Columns, Comma Separated Values), I've been seeing the columns re-ordered alphabetically, beginning yesterday. Before yesterday, the exported spreadsheet would always maintain the same order as my view in Marketo--for example, my default view is First Name in the first column, Last Name in the 2nd column, Job Title in the third, company name in the 4th, etc.  My exported spreadsheets were always displayed in the same order. The last two days I've been exporting lists, and finding that the columns are now ordered alpahbetically:  Address, Address2, Annual Revenue, City, Company Name  etc.  This appear to be only happening for newly created smart lists, or any smart lists for which I modified the filters. Any pre-existing smart list,continues to export in the same sequence as the Marketo view.   Also, this doesn't seem to be happening on static lists. Is there some setting that I'm missing?

Hi:Might anyone have suggestions for how long you should be running data through your revenue cycle model before revenue cycle analytics data is truly meaningful? We have fairly long sales cycles which I'm sure will have some influence as well. Thanks for any thoughts you may have.

Has anyone else experienced issues in Community trying to submit comments to new Ideas? I can write them out but the submit button does not seem to work. Just curious if anyone else has been seeing this.