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It would be extremely helpful for Marketo to create an integration so that email analytics can be connected and filtered into Google Analytics. Have any other Marketo Users have made use of third party integrations by creating their own connections into Marketo for email metrics?
Description - Why is this feature important to you - This can help me in doing comprehensive analysis.How would you like the feature to work - It would be great if we can capture a list of report suites where a given segment is currently used.Current Behaviour - we can see the segments which have been created using a particular report suite but can't pull out list of report suites which have used a particular segment.
Description - For organizations that have migrated to Adobe ID, Workfront no longer provides the functionality to "Reminder User to Register". When doing so, Workfront will error "We were not able to send the invite email. You can try to resend it later, or talk to your Workfront admin." and will erroneously update the Expiration Date (but no further notifications were delivered).Why is this feature important to you - Our customers often cannot find or lose emails in their inbox. Ever since we migrated to Adobe ID, we cannot resend the invite email to the address. Further, we cannot delete users. Nor will Workfront allow us to create another account with an existing email address. We have to modify the name and email address of the user, then inactivate, then re-create a new user, etc. This is not an ideal solution and causes our user count to soar as we onboard groups of new customers weekly.How would you like the feature to work - Within the Admin Console (or ideally the "Reminder User to Register" function within Workfront would just work), an option to resend the registration email would be appreciated. In addition, it would also be great if Adobe/Workfront would restore the ability to permanently remove a user from Workfront. Current Behaviour - Workfront will error "We were not able to send the invite email. You can try to resend it later, or talk to your Workfront admin." and will erroneously update the Expiration Date (but no further notifications were delivered).
It would be nice to have function to limit number of program member. In case of having event with limited registration number, we have to always watch if program member (event registration) exceeds limit or not. Automatically limiting registration number is very comvenient.
Description - I would like to add a header field to the task view that shows if the Can Start value is True or False so when someone follows an email link directly to the task they can easily see if the task is actually ready for them before they accidentally start working on it. Right now, you have to either go to Dependent On task to see if that was completed, go to the project view to see status or go to work list to see if it's showing as ready to start there. Why is this feature important to you - Avoid confusion and mishaps that require a lot of extra steps, communication or confusion. How would you like the feature to work - Add more options to the header fields and even within the Overview options as well. Current Behaviour - Not possible to do the above
Description - When a user clicks on a task from the Work List & reviews the right side of the page that displays details about the task, they see the task's TOTAL planned hours. This is not useful data for the user because if a task has multiple assignees then the user will not see how much time the project owner wants them to spend on the task. For ex: a task with two assignees, where one has 5 planned hours and the other has 2 planned hours. Both users will see 7 hours on their Work List. This could lead to both users spending too much time on the task & over billing the client. Why is this feature important to you - many tasks have multiple assignees at my org.How would you like the feature to work - I would like the Work List to display the users ALLOCATED planned hoursCurrent Behaviour - Work List displays task's total planned hours. I know I could create an assignments report that shows each users allocated planned hours but it is not realistic to expect users to:1. find their tasks on the Work List2. navigate to the assignments report3. find the task on the report to see how much time to spend on it
Ability to adjust the font size of the comments in ProofHQ viewer
Description - Provide access to view custom dashboards after they are added as tabs (top navigation bar) in a layout template, in the edit mode Why is this feature important to you - It is not possible to see which dashboard is added as a custom tab to the layout template. This makes administrative troubleshooting challenging. How would you like the feature to work - When I edit a layout template that contains custom tabs with custom dashboards, I would like to be able to see which dashboard it is, without having to click on the item. Current Behaviour - Currently, the only way to see which dashboard is assigned to a custom tab is to click on the tab name in edit mode, which opens the dashboard and takes you away from the edit page (which is another issue as all changes already made will be lost).
Description - It would be so helpful if there was a way to quickly tag all users on a proof in a comment. Right now, you have to manually type out their names on each comment and sometimes, I have proofs with 10+ people on them and need to enter several comments for all of those people. Why is this feature important to you - It would help save time. How would you like the feature to work - Maybe if you type something like @2008903-users or something similar that can pop-up in a dropdown after that as an option, Workfront would auto-add all of the names on the current proof to the comment. I'm a UX Designer so always looking for ways to optimize my time! Current Behaviour - You have to manually type each person's name and then select it from the drop-down on each comment.
Currently when you look through a Proof, the notes on the right don't display accordingly based on the page you are viewing. We would love to see the Proof Comments on the right hand side automatically scroll down as you scroll through the Proof pages to display only the notes for that page. If the page doesn't have any revisions, it should show no notes or if it does have notes and comments, only display those that are for that page.
I want to be able to have the custom form before attach document and other default fields. I also want to make some of the default fields required for request submission.
Currently it's not possible to add an OR Condition to a Rule. The Conditions are automatically AND linked. I had some cases where it would be great to add two Condition and link them OR. By the moment I do it by Custom Code.
Description - Allow add items in "updates->comments" section without save it on my PC.Why is this feature important to you - Is quicker instead of saving the item and click on add image then. Many times, I do not need it stored on my PC or I do not need to upload the document and just paste an excel table. How would you like the feature to work - Drag and drop or just Copy and paste items such as screenshots and tables and keep the table format in the comments.Current Behaviour - Save the items, and then click on add images is currently the unique way. Is not possible drag and drop the screenshot or copy and paste a table without lose the format or copy and paste a screenshot is not posible neither.
The ability to adjust the column width of tables displayed in a dashboard will significantly improve the look and feel of dashboards and enable us to eliminate the need to scroll within a dashboard report.
Was asked by the Customer Support team to contribute here, so we are!TLDR: Lack of ability to change Calendar or Board owners has incapacitated some workflows across our organization. Deactivated Calendar owners cause access errors, furthermore when at admin access level. Calendar entries are missing when copied. Calendar functionality is a key value prop for our organization. Forced to re-activate a terminated user so we can continue work. After days of troubleshooting, let me explain inability to transfer owners on objects has created a perfect storm, and a security concern. I tried to be as detailed as I can be so those reading can understand the rabbit hole we've fell into. From the beginning:Complaint comes in saying events are missing from an org-wide Calendar (that a recently deactivated admin had created / owned). Adobe Help articles recommend I copy the calendar, re-Share, and delete old calendar, but this created further issues.Here's a snippet of the support ticket:"Update.. I reactivated the user and then that (deleted) Calendar re-appeared automatically, even though I had deleted it. Maybe this is because the deactivated user was also the owner of the Calendar, and also had system admin access? I went and logged in as the re-activated user to try and Share ownership to myself but was not able to resolve this way. Reason being is the Calendar owner is not a value users can change. Any chance that someone could help change ownership of this calendar over to me?I’ve left the user re-activated with only a “Reviewer” access level so your support team and mine can still see the Calendar in question. I’d like to re-deactivate this user as soon as possible of course. To recap.. there are a few issues:1. Copying a Calendar that was created (and therefore owned by) a deactivated user who was previously a system admin may not copy “clicked-in” events properly. Any events manually entered into Calendar will not show up after it’s copied. Any user trying to copy the Calendar will get a generic value on left called “Calendar Events” with none of the “clicked-in” objects populated, whereas any values from existing objects, tasks, and tickets will populate as intended, causing confusion. 2. In instances where system admins create Calendars and then are deactivated (leave org). This can cause a security concern as the remaining admin must reactivate the departed user to retrieve the lost work, leaving access available to a terminated employee. This could be avoided by allowing admins (or users) to change ownership of Calendars after created, without having to copy them, and in turn lose events. (Also for Boards)3. Admins cannot restore deleted Calendars from Recycle Bin (for themselves or others). However Calendars created by admins that are deleted will still show up for the other admins, and their Shared users. One admin believes it’s deleted, but the other admin and users still have access to the “deleted” calendar."Unfortunately the issue persists. Not sure what the big issue with changing ownership of an object is? In a time of economic turbulence, layoffs are more common, meaning ownership changes are frequent. Sadly, the issue has adversely affected the approval rating of Workfront with colleagues.
As Users who have created Calendars get deactivated, any Calendars which they have built and shared are no longer visible to those with whom they have been shared. This is inconsistent with how Reports/Dashboards are maintained when a User is deactivated. There are 2 current workarounds:Create a "fake" User account at the System Admin level and make a copy of the Calendar from the deactivated User, then re-share the new Calendar.Log in as a current User and make a copy of the Calendar from the deactivated User, then re-share the new Calendar.However, when making a Copy, it is important to note that if any Custom Date Fields on Calendars are used, those are no longer maintained. Therefore new Custom Date Field filters need to be built. It would be nice to see that Calendars behave the same when a User is deactivated to maintain the Calendar Report and the Filters that have been applied.
Description - Users with access level restrictions that don't allow them to access documents in Workfront (upload/download) should not be allowed to download pictures that are attached to updates (at minimum). Ideally they shouldn't be able to add pictures to updates at all as well.Why is this feature important to you - We have users with restricted access to documents. I cannot enable pictures in updates for entire population because of that group, because we consider pictures to be documents. Which I don't believe it's crazy given Workfront is largely used in Marketing and pictures are commonly shared assets. How would you like the feature to work - Users with restricted access to documents shouldn't be able to download pictures attached to updates (at minimum). Ideally they also cannot attach any pictures to updates themselvesCurrent Behaviour - despite restricted access to documents users can upload pictures to updates and download them if someone else has shared them this way. From our perspective this is a gap in Workfront system design. Pictures are documents.
Our team would like to be able to see object level data of the object that is identified in our Typehead fields from submitters. For Example: If a submitter tags a project in our typehead field, we want to see what that Project's current status is in Workfront. Essentially the business case here is if the tagged project is still in progress our team should not be working on this new request. This acts as a check for us while removing the manual look up in the system.
Description - Show Groups structure in a visual format in one place Why is this feature important to you - There are custom forms asking which group and sub group a project belongs to and it is impossible to figure that out easily unless you are a sys admin and have access to Groups configuration page to see the relationships. How would you like the feature to work - All staff need to be able to see which group and sub group a staff belongs to and who they report to and be able to trace it from bottom to top. Current Behaviour - Currently you can only do this by searching for a particular user and looking at their Org. chart. but even then you won't be able to trace them back to their highest level group, other than by clicking on the top manager and then navigating to their org chart and repeat.
Description - What I was looking for today was an option to select Accepted Solutions when in a user profile, like RandyRoberts for example, to see all of their accepted solutions to see if any of them might be helpful. There are a lot of limitations on filtering and searches that make it a challenge to effectively browse popular and useful posts. I have tried using AI to search as well, but it usually can't navigate the Adobe sites either. And I hate the latest update to Adobe Documentation with every menu hidden until you hit the drop-down arrows. It makes it really hard to peruse it and scan for what I want. Why is this feature important to you - Make information easier to obtain as the users' responses are often the best resources out there since the documentation is very limited and even harder to navigate. How would you like the feature to work - Add more filters to searches and within user profiles. Allow multiple filters to be chosen, like most replies/likes within 1 year. Current Behaviour - Very limited options
We have been asked to to create a pop-up or a link to a comments box so that someone can provide comments/detail as to why a piece of work or project has been cancelled, potentially during an approval process.As far as I'm aware, this functionality doesn't currently exist in Workfront. Would it be possible to add? Thanks!
Description - The only way to view a particular project information in Teams is to add the Workfront project site as a site to an MS Teams channel. even then the page cannot scroll left and right and part of the page is missing from the view in MS Teams. Also, some particular tabs from the Project page, such as business case or tabs with charts and graphs do not open properly; they basically open as blank. Why is this feature important to you - almost everyone in my organization utilizes MS Teams for accessing anything and this will not only make their job easier but also make them actually open Workfront rather than reaching our to other channels to learn about projects in Workfront. How would you like the feature to work - I would like to be able to access the project site and all the information in it, reports and dashboard, from MS Teams. I like to be able to add the pages to the channels so that staff can access particular items from MS Teams. Current Behaviour - The site can be added to a channel but there is no scrolling to left and right available on the page. Also some pages just do not load; it seems to be the ones with particular coding features or graphs that do not load.
I've had clients that would have liked to reference a unique reference number for Portfolios and Programs. However, Portfolios and Programs do not get a reference number like a Project or Issue gets upon creation.
Description - It would be helpful to have the ability to create a segment that could compare the values of two different traits and qualify a customer based on if the values match.Why is this feature important to you - the rub with AAM traits is obviously the number of possible data values for some traits--and having to build those out. Think date values or could be SKUs or anything else that has a lot of values.eg. let's pretend I work for an airline and I want to compare the values of traits 'next flight destination' to 'customer's home airport' in order to discern if the Customer's next flight is departing from their home airport or returning to their home airport. How would you like the feature to work - just need to add the option to reference an existing trait name , an operator of 'matches' 'does not match' and then the other trait name to compare to.Current Behaviour - this doesn't exist and I assume there is no development work happing on AAM but hopefully you can add this to AEP
The old Home experience had the option to view "Approvals I've Submitted". However, this feature isn't available in the new Home experience. We'd like to have the option to view the approvals we've submitted all in one place, so that we can follow up on them if needed.
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