Build better products with our product team
We try to use the Updates section in Workfront in place of email. However, WF lacks functionality in two areas: text input & attachments. Text: there is no strikethrough ability (among others). This is good to have when discussing bodies of text to edit.Attachments: WF allows for picture file attachment, which is very handy. However, it doesn’t allow for Word file attachment. Yes, there are other places to load up files, but switching over to other pages & copying/pasting links is slower, and it adds up over time. Please consider adding these, as it's difficult enough to steer people away from email and into WF.
Description -With the ability to now toggle the sections of a custom form open or closed, we would like a button or something that allows us to change all sections to open without multiple clicks. We have a form with many sections and it would be easy to miss if someone collapsed a section. It would be nice to have the ability to open all at once. Current Behaviour - Currently can collapse each section separately, but no way to open them by one click.
When going to 'Profiles', please investigate an option of having the most recently modified profiles show in this view, for easy verifying of your data. Where today you'd need to search for a recently modified record
Enable as part of either the customizable table or the descriptions in the right menu the option of seeing the creator of a certain schema or dataset. A lot of cooks are sometimes in the kitchen, would be nice being able to backtrack this in the UI.
Couple of administrative ideas to enhance reporting prompts1. Add ability to use custom field labels instead of just the name or have an option to provide a custom prompt name for the report.Why? This would provide a much better user experience for fields where the label needed to be adjusted but the field name could not be changed (e.g. fusion integration). Additionally, this could support potentially better help text specifically when dealing with text search fields. 2. Ability to sort the prompts instead of deleting and reselecting the fields. Why? Administratively this would be more efficient with changes in reports and prompting that inevitably occurs.
Description - Excluding External Users from @ Commenting Feature Drop Down Why is this feature important to you - Commenting in WF is for internal users only. External users should not receive updates from Internal users in Workfront. We would like to remove the option to select them when using the @ comment feature. We do not want our clients to receive internal information. How would you like the feature to work - When using the @ comment feature in Commenting/Updates, we would like for only internal users to be included in the address book/drop down when you start typing their name. Current Behaviour - Right now when using the @ comment feature, if you start typing a users name, the address book includes both internal and external users. This leaves room for sending an update to external/clients by mistake. Which could cause clients to receive internal information that they should not be receiving.
Description - Did you know that Requesters cannot "Add Image" in an Update? I didn't, until a requester asked me why that was missing for them! Why?? Why is this feature important to you - Consistency of user experience, and there is no reason that a Requester should not be able to use this same functionality with UpdatesHow would you like the feature to work - Same as it works for every other access levelCurrent Behaviour - Requesters cannot use the "Add Image" when making an Update
The Assignment Object is a great opportunity to provide valuable reporting insight to managers, supervisors, even team members to provide a holistic view of everything that is assigned to individuals, team members, etc. However, there are some short comings: There is no Point-and-Click way to Group Assignments by Project Name. The only way to Group Assignments together for a resource by Project Name is to resort to Text mode code. Project info should be available in the Group tab to easily allow the report to be grouped by Out-of-Box and Custom Project fields.There is not way to Sort Dates within the report if you are displaying Issue and Task Data within the same report since they are coming from 2 different objects. I'd really like to see the Assignment object expanded so that ANY fields that are common between the Issue and the Task object are available for reporting from the Assignment object, as a single field so that sorting could be done by Dates or even common custom fields. For example, instead of displaying the Issue Entry Date or the Task Entry Date and being restricted to sorting on only one of these values, create a new field on the Assignment for Entry Date to contain either of the values, depending on if the Assignment is coming from and Issue or a Task. The closest thing in the tool today, that at least gets to the tip of this iceberg, is the "source" field that is available on the Hour object. The Source field on the Hour object will contain either the Issue Name or the Task Name depending on what the hour being reported is tied to. This makes it super easy to include in an Hour report, instead of having to write text mode code to display either the Issue Name or the Task Name, based on calculation. I'd like to see additional fields similar to this added to the Hour object and added to the Assignment object.
Description - We would like the number of replies on a proof to be displayed with the number of comments when receiving proof notifications. Our proof owners have too many open proofs to set the email alerts to Hourly or All Activity, so the Decisions option is what 99% of our users are set to. The idea is that the proof owner could see anybody who has commented OR replied to a comment in the email notification without having to go back into the proof or system. Why is this feature important to you - This would give proof owners a quick view into who has and has not commented or replied on the proof.How would you like the feature to work - When the email alerts are set to Decisions, the email notification would display the number of replies next to the number of comments as it does in system within the proofing workflow.Current Behaviour - The email notifications only show decisions and parent comments.
Description - Allowing filtering a dashboard of reports by presenting prompt or filter at the dashboard level, that could apply to all of the reports on that dashboard. Why is this feature important to you - It would eliminate the redundancy of selecting same prompt/filter criteria for teach individual report and then running every single report based on that same criteria, specially when number of reports on a dashboard are more than a couple. How would you like the feature to work - I would like to have the option to allow certain fields that apply to all reports on a dashboard to show either as prompt options or filters to appear on top of a dashboard and when I select the criteria the prompt or filter apply to all of the reports on the dashboard. Current Behaviour - prompt/filter can only be applied to individual reports on a dashboard.
Would love to have the Project > Overview or Issue > Overview forms customizable, but also at a minimum making the Portfolio and Program tags clickable, just like the resolved by or original issue links.Today we can select the Portfolio and Program from a drow down field, but they are not clickable.This would allow all involved in the project to directly click (within 2+ clicks) from the project to the program to see all other related projects to that program. This would be a time saver and increase user adoption across our channel/program managers.The way our company uses Portfolios and Programs is:Portfolios - each fiscal year we create a new Portfolio, i.e. 2025 Workfront Projects - all of our teams utilizing projects (Social, Design, Publishing, Marketo, etc.) their projects automatically tag to this Portfolio based on the template settings.Programs - each project manager based on BAU assets, campaigns, launches, proprietary events, etc. will create a specific program related to such. All projects that related to that individual campaign or event get tagged to that program - this allows all to have one central location to view all project related data - further using the filter, views and groupings in a customized way that best fits their needs.
Description - Azure Secret Key for the Workfront Fusion Email account expires annually, requiring manual updates for all affected connections and associated email modules. The existing "Re-authorize" or "Re-verify" options do not support updating the secret key. That leaves no option except the creation of a new connection each time, which results in a high administrative burden.Why is this feature important to you - Operational Efficiency: Manually recreating connections and updating all email modules in Workfront Fusion is time-consuming and disrupts workflows.Error Prevention: The manual process increases the likelihood of errors, such as missed updates, which could lead to failed automation tasks. How would you like the feature to work - Provide an option to update the Azure Secret Key in the existing connection settings.Include a validation process to verify the new key before applying it. Current Behaviour - Currently, the Azure Secret Key cannot be updated in an existing connection. Users are forced to create a new connection with the updated key, which then requires manual reconfiguration of all associated email modules in Workfront Fusion. This manual process is repetitive, error-prone, and leads to disruptions in automated workflows.
Request for Feature Enhancement (RFE) Summary: Implement an intelligent content recommendation engine to leverage AI and machine learning to suggest relevant content for each page, driving increased engagement and business outcomes. Use-case: Marketers need a way to deliver the most relevant and engaging content to users based on their behavior, interests, and the current context. By providing AI-powered content recommendations, AEM Sites can help surface the most impactful content to drive conversions and achieve business goals. Current/Experienced Behavior: Currently, marketers must manually curate and select content for each page, which can be time-consuming and may not always align with user preferences. There is no automated way to surface top-performing content or make recommendations based on user behavior and business rules. Improved/Expected Behavior: With the intelligent content recommendation engine, AEM Sites would analyze user interactions, content performance metrics, and contextual data to suggest the most relevant content for each page. Marketers could set business rules to prioritize certain content types or topics, and track the engagement and revenue impact of AI-recommended content. The system would learn and optimize recommendations over time based on user interactions, providing valuable insights to marketers on content performance and opportunities for improvement. Environment Details (AEM version/service pack, any other specifics if applicable): AEM + Adobe Experience Platform + RT CDP Customer-name/Organization name: Screenshot (if applicable): Code package (if applicable):
Description - Search functionality in WF Proof doesn't match what's used in Acrobat. Main issue we noticed is the straight apostrophe entered by keyboard won't find word with a curly apostrophe, which is most common, but they can both be sporadic since InCopy and InDesign don't make it easy to keep them consistent. Why is this feature important to you - Since we use both Proof and PDFs at times depending on the process, having the same search functionality is important for consistency. How would you like the feature to work - Apostrophes or quotes will search all instances, both straight and curly/smary apostrophes quotes. Current Behaviour - We noticed that it wouldn't find a word with an apostrophe included in Proof since the keyboard just enters a straight apostrophe when typing it in regularly, so we missed important results that we were supposed to check. We downloaded and searched in the PDF and that shows all instances no matter what type of apostrophe was used.
Request for Feature Enhancement (RFE) Summary: Environment variables is a good feature in AEMaaCS to change OSGi service configuration in runtime without redeployment. Sometimes, project has to have a lot of env variables, especially if you are running several sites on the same program. That's why I would like to have an option to set a description or note for env variable in the Environment Configuration modal in Cloud Manager. Use-case: I can provide few use cases: 1. Imagine you have 2 brand that are running on AEMaaCS. Each of them should pull data from third-party service by schedule. Sometimes there are cases when you need to change a frequency for pulling data for both services or service URL. For example: BRAND1_SERVICE_URL is an env variable with a 3rd party service URL to provide data for brand1, BRAND2_SERVICE_URL is an env variable with a 3rd party service URL to provide data for brand2, BRAND1_SERVICE_CRON is an env variable with a cron expression for brand1 service, BRAND2_SERVICE_CRON is an env variable with a cron expression for brand2 service. I would like to provide some notes for like "3rd-party service for brand 1. Example: https://api.service1.con/api/v1 " or "Every 5 hours: 0 0 */5 * * ? | Every 5 mins: 0 */5 * * * ?". 2. When you need to follow concept of secrets rotation (like for CDN: CDN_PURGEKEY_081324, CDN_PURGEKEY_111324) you can forget about last changed key even if you named it using data format. Some description or note for env variable might help to provide more clarity. Current/Experienced Behavior: Currently such option is absent. Improved/Expected Behavior: - Environment Details (AEM version/service pack, any other specifics if applicable): Cloud Manager Environment Configuration flow Customer-name/Organization name: Screenshot (if applicable): Example of the idea how to render it: Code package (if applicable):
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
OKSorry, our virus scanner detected that this file isn't safe to download.
OK