Marketo

We would like to do an import of leads who are past customers. We currently have each program for each product set with a smart campaign that does the following: However, when I upload the list of customers, it's only changing the program status for a select few. Out of about 8,000, only about 900 are actually having their program status changed. I'm not sure where to even start. I've checked random names and they are importing correctly. All of them have something in their CRID data value, even if their program status was never changed.

Is there a lead generation pop up form tool available within Marketo? In other words, can I create a pop up form that offers users the chance to subscribe to a newsletter or download a whitepaper or register for a webinar? 

I would like to understand if Marketo and the SFDC MSI plugin leverage the same IP address. I am looking at allowing our Sales team to leverage the email capability from the SFDC MSI plugin, but we recently moved to Marketo's trusted IP and want to make sure that we remain in good standing. Any feedback here would be helpful. Thank you in advance!

Hi,   I'm trying to figure out the best method to store historical data in one field. For example, a user fills out a form to download whitepaper A and we write the value to a field called "Whitepaper Download".   Then the same user fills out another form for whitepaper B.   What I'm trying to figure out is how would you store the values as a running historical list in a field called "Whitepaper Download History"?   The values in the history field would be such as: {{system.date}} - {{lead.Whitepaper Download}} <-- this would be Whitepaper A {{system.date}} - {{lead.Whitepaper Download}} <-- this would be Whitepaper B   Thank you!

Hi Team, I have created form on marketo then will set token get form name in email program its working fine. But after few days will rename it  then facing issue to get updated form name in notification email its showing old form name For EX. formnameabc renamed to formnamexyz but notification email still show formnameabc. Please help me out how updated form name should reflected in notification email.   Waiting for your reply  

As you’re probably aware, today in Marketo Engage for an asset in the Approved with Draft status, we display two line items (nodes) for assets in the tree: Approved Draft   We’ve heard feedback that the tree can become cluttered and overwhelming. We’d like to know... How important is having the “Approved with Draft” as a separate item (node) in the tree? What would you think if we removed the Approved with Draft node and only displayed the Approved? How might this impact you?   Note: Approved and Draft functionalities would not change; this would only remove the node from the tree.   Please respond and discuss below. We look forward to hearing your thoughts!

Hello, Is there an option to place label for input on bottom? In another words to be placed after the input tag in DOM in order to achieve this https://codepen.io/uncommonjoe/pen/wxvXXZ. I cannot do this if label is before input.   Thanks in advance.

Hi,    Is it possible to create a smart list and segment it by attributes from a related object?  Is it possible to do the same thing with Velocity at least?  Alternatively, could a report in salesforce automatically and periodically (or perhaps at runtime) update a list in Marketo?   The whole problem is not being able to tune a communication to a target audience based on information that is stored in a related object.   Here is the scenario we are struggling with:   Our business operates with two types of customers (Hosts and Guests) and our business model is about matching them for a cultural exchange.  We want to send a communication to Hosts in a specific opportunity stage (we call it Finalled), but we want to segment this communication depending on an attribute from their Guest: their type (which can be say "A" or "B").    In Salesforce this could be solved with a query, but in Marketo I haven't found a way to Create a smart list

I had a situation where I needed to export a list form Marketo and switch the email field and the phone number field (an import gone wrong multiple years ago). Since Marketo uses the persons email as a unique identifier and I technically 'changed' the email since it was in fact the person's phone number and not their email, I'm not sure how to update this without creating duplicates. I tried to reload this list and use the persons marketo id as their identifier, but I'm not even seeing that as an option during import.Any ideas of how I can accomplish this? Am I missing something?

I am setting up a program like Joe Reitz teachs (https://www.youtube.com/watch?v=J2PIwyXH748), but my doubt is: When editing the settings of the campaign, in the Schedule tab, in Edit Qualification Rules prompt, in the options of Run Each Person Through the campaign flow options:Only oneOnce Every (set time)orEvery time   Which option should I use and why?

We have a scenario where we would to dynamically update the program names (append some values)  - pick some values from the LP url or query parameters in the url or form field and add it to the program name automatically. Is this possible?

Hi All - We're utilizing program naming conventions to organize the type of emails we are sending to our clients. We've been tasked to track the number of people that were sent an email type per month. I thought this would be pretty simple, but the results are not adding up.   Our operational naming convention is: OP_ ES-Daily - [Name of program]   I'd like to find all people that were sent an Operational email at least once this month. Ideally, this smart list would be evergreen and does not need to be updated monthly.   Here's my smart list:   To my surprise, only a small percentage of the people that were actually sent an operational email appear. When I pull the smart list and individually select all of the possible campaigns, a much larger number of people appear in the list.   I've also tried using "starts with" since all program names begin with "OP_" but the results were the same. Only a small portion of the total audience.    Any insig

Hello I am having an issue where when a form is submitted it is not it does not overwrite the field when the form is filled out the second or third time. It always remains as the first submission.   I am using the LastFormURL added through addHiddenFields method that I read about on a nation post: https://nation.marketo.com/t5/Knowledgebase/How-to-Create-a-Field-That-Grabs-the-Web-Page-the-Form-Was/ta-p/299289   Here is the code that I am using that is added on a non-Marketo page: MktoForms2.loadForm("//pages.to.xxxxxx.com", "xxx-IAP-xxx", 3341, function(form) { form.addHiddenFields({ formLastURL : document.location.href }) });   The field formLastURL is set Block Updates From: None   Hoping for some insight to fix this.  

Hi community, before I start writing any JS, has someone already solved the issue with field visibility rules where you have to click out of the field to make the dependant fields to appears, instead of "on hover off"?For example: If first name is not empty show last name. Currently you type in "first name ", but only until you click somewhere else out of it, "last name" appears. I just want on hover off the firts name, the would be nice to add a JQ "slow" or somenthing.... Plase save me some time... 😉  

I'm wondering if anyone else is experiencing this issue. We have set up a few AEs with the email add-in, we have tracking activated on sales email sent and opened so we can give credit in activity reports in SFDC. When the AE sends the email vai gmail and has it flagged to sync marketo is writing into the activity history but then creating an email template with the content of the email. It's creating data and back up issues in our SFDC instance and I'm not getting a solution from support other than to contact my SFDC Admin.Anyone else having this issue and/or found a solution?

We would like to offer a free service to people, however, they have to meet a certain criteria to qualify.    Therefore i am wondering is it possible within a Marketo form that if they select an answer that does not meet our criteria, instead of them submitting the form and us having to go back to them, we are able to populate on the screen / in the form immediately a message explaining they do not meet the criteria. And if the user does meet the criteria then they can continue to complete the form.   Many thanks  

I'm new to Marketo--is there seriously no place in reporting where we can see the date an email was sent? 

How long does it take for an anonymous record to convert to a known record?   We see all the web activity appearing as anonymous except for the unsubscribe activity.  We have the munchkin tag enabled on the site.  This is relatively new, but we want to know how long it takes for an anonymous user to convert into a known record?

How, if at all, do you enable leads to update their email addresses on file in a way that associates the new email address with the existing record? Is done it via a separate portal that feeds to Marketo? Does a staff member manually update Marketo records if/when the person replies to an email asking that their contact info be updated? Do you not worry about it and the person just has to subscribe with their new email address (creating a separate record in Marketo)? Curious as to what others are doing.

Hi there, we have a bunch of custom fields in the Persons table that have been added over time that we need to clean up and 'hide'. The problem I'm having is you can't hide it if emails/forms have a reference to that field. The "Filter Used By:" lists all the places that field is in use where it needs to be removed from is my understanding.  However, in many cases when I go to the email/form that it is referring to, I cannot find a reference to that custom field anywhere. Am I missing something or looking in the wrong place(s)?   Thanks!

Hey Marketing Nation!   Welcome to another gamification blog. In the last blog, I covered some exciting improvements we’re making to the leveling and badge structure which you can read all about here. In this edition, I’ll be covering a new way to easily view and display your badges.   Trophy Case   After numerous conversations with some of you, we know it’s important to you to not only see the badges your peers’ have but understand what they did to earn those badges. We created an experience that makes it easy to see how a badge is earned and gives you the ability to showcase your favorite badges and community achievements.   Enter – the trophy case. In this new design, badges, missions, and super missions will be ordered based on their relationship to one another. In a single click, you can expand out a super mission “tree” to see all the badges required to earn the super mission badge. Clicking the “info” icon in each badge tile will provide information on badge

Hello, is there any way we can track the users that modified the landing pages/emails in Marketo.

If the Email Suspended flag = True, will Marketo deploy emails to the lead? I received the following error "551 smtp.XXXXX.com is configured to reject email from your domain. " but have since worked with the recipient company's IT department to correct the issue on their end. Now I would like to redeploy the emails to them, but I'm not sure if they will go through since they are still marked as "Email Suspended." In the lead record, I do not have the option to change Email Suspended back to False.

Hi all,I have a quick question.is it possible to map sfdc related field to marketo so I can export them on marketo. Like entitlements or service contract?thanks