Product Communities

Hi Community ,I am facing issue with event dataset activity, where I am not able to see existing profile fragment count on batch ingestion. Issue is discussed in below url. https://experienceleaguecommunities.adobe.com/t5/adobe-experience-platform/ct-p/adobe-experience-platform-communityI could not the resolution of this issue.Regards,

Hola comunidad,Estoy enfrentando un problema urgente en Adobe Analytics: varios de mis segmentos no están mostrando datos correctamente en Workspace. He probado con filtros por visitas y visitantes, pero los resultados no coinciden con lo esperado, e incluso algunos segmentos aparecen totalmente vacíos.He revisado la lógica, los contenedores y las condiciones, pero nada parece funcionar. ¿Alguien ha pasado por algo similar o podría orientarme con posibles causas o soluciones?Agradezco mucho cualquier ayuda o experiencia que puedan compartir 🙏¡Gracias desde ya!

Hi everyone,Has anyone run into this issue when trying to run queries in Adobe Experience Platform?I'm getting this error in the Query Service console:I’ve already tried:Refreshing the pageLogging out and back inSwitching browsersStill seeing the same issue. Is this usually tied to backend instability or a permission/session timeout? Would appreciate any advice.Thanks!

Hi all,On cloud I need to whitelist the egress (outbound) IP addresses on a third-party API firewall. How can I find the list of static egress IP addresses used by AEM environments? Does Adobe provide fixed egress IP ranges, and where can I access the official, up-to-date list of these IP addresses for whitelisting purposes?

I am trying to automatically synchronize my GitHub repository with the Adobe Cloud Manager Git repository, so that my Cloud Manager pipeline always has the latest source code. I created a GitHub Action to push changes from main, develop, and other branches whenever there’s a commit. However, my push keeps failing with the error:remote: pre-receive hook declinedremote: You are not allowed to update refs/heads/develop Here’s the GitHub Action I am using:name: Mirror to Adobe Cloud Manageron:push:branches:- main- developworkflow_dispatch:jobs:mirror:runs-on: ubuntu-lateststeps:- uses: actions/checkout@v4with:fetch-depth: 0- name: Configure SSHrun: |mkdir -p ~/.sshecho "${{ secrets.AEM_CLOUD_SSH_PRIVATE_KEY }}" > ~/.ssh/id_rsachmod 600 ~/.ssh/id_rsassh-keyscan git.cloudmanager.adobe.com >> ~/.ssh/known_hosts- name: Add Adobe remoterun: |git remote add adobe ${{ secrets.AEM_CLOUD_REPO_URL }}- name: Push changesrun: |git push --mirror adobe When I run this, the pipeline fa

“O-H-I-Oh Yes We Did!”   The Adobe Workfront User Group – Ohio Chapter is now live!   Ross Barton (@ross_barton) and I are thrilled to be your co-leaders as we bring together the best minds using Workfront from across the Buckeye State. Not an Ohioan? No problem — all are welcome to join and be part of the conversation!   Stay tuned — exciting things are coming!   Become a member in the meantime:  https://workfront-augs.adobe.com/wug-ohio/

Hello,  We develop our own HTML outside of the Email Designer in AJO. We recently are having an issue with a Background image not displaying - even when we choose to Simulate Content. We have text overlaying the background image in White Font, so when the background image does not display, it does not show the text, which is a problem for us.  I understand that background-image needs to be in an URL format - which we've done. But, now it appears that maybe the coding is not correct any longer. Here's the current code we are using:  <div class="mobile_only"><table class="mob_width_320 hideDesktop showMobile" border="0" cellspacing="0" cellpadding="0" style="mso-hide:all;overflow:hidden;max-height:0;width:0;display:none;line-height:0;visibility:hidden;align:center;"><tbody><tr><td style="height:178px;width:350px;BACKGROUND-IMAGE:url(https://***.************.********.com/fe24b6c0-e3dc-11e9-8f5d-7f27416c5f0d/urn:aaid:aem:7679d2ba-da1

Hi Everyone,I upgraded my instance version to aem-sdk-2023.12.14697.20231215T125030Z-231200. I'm not able to start the for the second time. For the first time, I'm able to start the instance and work on it. I always stop the instance with Ctrl+c. But when I try to start, I will get 404 error Sometimes, it will take 30 to 45mins to start the instance but other than it will never start and the 404 persist.. I'm trying to start my instance using "java -Xdebug -Xmx2048M -agentlib:jdwp=transport=dt_socket,address=8888,server=y,suspend=n -jar aem-author-p4502.jar"(Debug Mode). Please let me know if I need to change the command or approach to start my instance. Thank you.

I have a scenario that is returning a users name from a requests custom field.  On my form it stores just the name but the search module returns the string below.  I've looked at all the function Fusion offers but I can't see one that would allow me to parse just the ID. "I've tried using variations of substring and spit.  Do I need to somehow store it in an array first?  Any suggestions will be greatly appreciated!1 "value": [ "{\"objCode\":\"USER\"", "\"name\":\"Kelly Powell\"", "\"ID\":\"61252bb0000eb57eae6652713ab41b15\"}" ]  

Hi All, I'd like to remove a reviewer from a proofing workflow through Fusion.ProofHQ API is exposing a deleteProofReviewer() method. It is described as a way to "Remove the reviewer from the proof. By design, the creator and owner of a proof cannot be removed"deleteProofReviewer() argument list only requires the User ID, no Proof file_id....?Tried to add a File_id argument but no luck. Tried to reproduce the UI feature: doing a POST to https://workflowmanagement.my.workfront.adobe.com/proof/file/deleterecipients adding a WF sessionID as parameter or header, no luck either. Is there a way to remove a user from a proofing workflow? Thank you! nico

If I have multiple placement for offers in web should I create separate Decision Scopes for them?What is the best practice?

I am attempting to debug recent updates to my Adobe Experience Platform "Tags" (Adobe Launch) setup. I am able to get the debugger to inject the Dev library on a single page but when I navigate to another page on the same site, the environment jumps to Production. If I enter the first URL in the browser or navigate to the original URL, the environment jumps back to Dev.    What's a good way to force the Dev environment to "stick" no matter what page I navigate to as long as it's on the same domain I'm debugging? Thanks -- 

Hi Team,I want to understand jcr:frozenNode or nt:frozenNode better in the CRX repository. I couldn't understand very well from the content available on the web.Issue - There is a step in custom workflow to replicate one content is approved, Does the version information go along with the replicated page data to different environment? I think it should but it does not get updated in our use case which might be an issue.

Hi there We're going through the new Advanced business analtyics reporting and we're noticing that the months are formated as "text" which is causing the sorting to be alphabetical rather than chronoligical. Is there any hack to easily fix this?  For example in the email analysis, when you create a report with a Sent Date - See screenshot Not everyone's fiscal year is calendar year based so this formatting makes it wonky 

Hello, We are planning to transition to Adobe Assets on Adobe Cloud and would like to clarify a couple of points:1.Is Content Hub included as part of Adobe Assets, or does it require a separate license?2.Can assets be shared externally with users outside our firewall? Currently, we use Brandfolder, which allows external users to download assets. Is a similar external sharing experience possible with Content Hub or Adobe Assets?3.Are there any recommended workarounds or solutions within Adobe Assets to enable external asset sharing possibly with UI where assets are organized and can be downloaded? Any pointers would be appreciated.

I Have created a custom metric (a rate) and am using it in a free form table with other metrics, including visits.I have sorted the visits by descending order and now I want to filter my table to only show rows where my custom metric is above a certaiin number.Not sure how to do that.I thought of using a segment but I am not able to include a calculated metric in a segment so it did not work .Thank you for your help

We have integrated the Adobe Experience Platform (AEP) Mobile SDK into our React Native mobile application. Data is being successfully tracked and appears in Adobe for Android, but we are not seeing any data from iOS.We're using processing rules with the prefix a.x to send data to Adobe. The SDK is initialized, and the same setup is being used for both platforms.Here are some additional details:The AEP SDK and necessary extensions (Identity, Lifecycle, Signal, etc.) are registered in the React Native code. 

I have an engagement program running with lead scoring that is tracking opens, clicks and form fills. Once the lead hits MQL, it triggers a notification to the sales team who is following up with these leads. Unfortunately, it seems that most of the activity is non-human (email security filters or link-scanning bots). A few recommendations have been given, but I'm not completely satisfied with them. Honeypot (Doesn't make sense for us)Bot Activity Filter (Is not flagging these bots)My major concern here is that sales reps are having a negative experience with marketing bringing them warm leads if they keep turning out to be bots. It's very important to our team to have a strong relationship with our sales teams so I don't want this to negatively impact their view of the tool and marketing. Has anyone implemented wait steps or constraints into their filters or flow steps that have been helpful in avoiding scoring this activity? Thanks!     

Hello everyone.We're using AEM on-premise and want to migrate to AEM Cloud.We use AEM's Commerce/Products functionality. To do this, we've created our own importers, which connect to a PIM system for data extraction (REST API). (myclassBrand extends AbstractProductImporter implements ProductImporter)Is this solution still valid in AEM Cloud?If not, what alternative do you see as viable?  Thank you very much.Best regards.

With the implementation of AI in search engines, websites, and devices, new sources of traffic are emerging.Currently, Adobe Analytics can identify AI traffic when it comes from "other websites" or "domains", but the rest of new AI sources is not measured by the tool, or at least not to my knowledge.My question for the community is to know if there is something we can do with the current Adobe Analytics features to identiy these new AI sources, maybe a new configuration? or if the company is planning to launch new features to be able to calculate AI traffic?Thanks for reading or answering my post. 

Per this post, I understand there is the smtpEnableTLS setting which can be configured in the server config file. I also realize this is not recommended due to the impact it will have on the overall throughput. But I am curious to know how the email will be decrypted by the recipient? How are the keys shared with each receiving domain? Can someone please shed more light on this?

Hi,I am trying to use Validation logic, but it is not working as expected. Here is my logic condition - User can write '2 Alpha' and '7 digit' hence in total it should be 9 without spaces.I used this condition - IF(LEN({DE:Global | Global marketing campaign id})=9,"Please write '2 Alpha' '7 digit' and 'in total it should be 9' without spaces (eg-tmtpredict)") Issue - It is not showing the error message as expected. 

Hello,   I need to implement OAuth2-based authentication in AEM as a Cloud Service (AEMaaCS). I’d appreciate your guidance on the steps involved in setting this up, and if possible, I’d like to request any code samples or references that can help validate if a user is authenticated successfully.Specifically, I’m looking for:Steps to configure OAuth2 in AEMaaCS.Required configuration changes (e.g., OSGi settings, dispatcher rules, Adobe IMS if applicable).Any best practices for securing the endpoints or integrating with an identity provider.Sample code to check authentication status on AEM components or servlets.Your assistance or any reference documentation would be extremely helpful.Thank you in advance! Regards,Srinivas

If I wanted Pageviews Per Visit to be 3 as a benchmark, but right now they were reporting as 2.1, and I wanted to track that progress in relation to my benchmark, let's say on a line chart in Adobe Workspace, that seemingly is not possible. Instead, the best I can do is look at previous real world performance, as a "dynamic" bench mark. I just want a solid, constant number, I can throw into my freeform table or calculated metrics to make some benchmark visualizations, but that is not possible from what everyone knows, correct? I understand the merits of a dynamic benchmark like ones that are built on previous performance, but I wanted to sanity check all the same after some research. 

Hi All,I am facing some build issues in AEM CS. In local I dont see any error in build. but I am seeing these errors in CloudManager. Can someone help if there are any node upgrades required.The error18:21:59,081 [Exec Stream Pumper] [INFO]18:21:59,081 [Exec Stream Pumper] [INFO] 2025-07-23 18:21:58: webpack 5.100.2 compiled with 64 warnings in 21252 ms18:21:59,168 [Exec Stream Pumper] [INFO] node:internal/modules/cjs/loader:100218:21:59,168 [Exec Stream Pumper] [INFO] throw new ERR_REQUIRE_ESM(filename, true);18:21:59,168 [Exec Stream Pumper] [INFO] ^18:21:59,168 [Exec Stream Pumper] [INFO]18:21:59,168 [Exec Stream Pumper] [INFO] Error [ERR_REQUIRE_ESM]: require() of ES Module /build_root/build/xxxxprogram-p28456/ui.frontend/node_modules/yargs/index.mjs not supported.18:21:59,168 [Exec Stream Pumper] [INFO] Instead change the require of /build_root/build/xxxxxvprogram-p28456/ui.frontend/node_modules/yargs/index.mjs to a dynamic import() which is available in all CommonJS modules.18:21