Product Communities

I’m trying to implement suppression logic inside a Journey in AJO for cases where a user enters the journey before being flagged as suppressed.I have a custom field group with a boolean field called isSuppressed, which I added to a profile-enabled schema. The ingestion works fine. I can see the field correctly populated in the Unified Profile.The problem is: I need to use a Condition node to check isSuppressed == false before an email is sent. But when I try to configure the condition, the field does not appear in the list of available profile fields. I also tried using expression mode with profile.isSuppressed == false, but it returns a “field not found” error.Using an audience is not a viable workaround because the profile might enter the journey before it’s suppressed, and audience reevaluation won’t remove them from the journey once they’re in.Is there any way to expose this custom field so it can be used in journey conditions? Or does it need to be part of a specific schema or fie

Hi everyone, I was wondering if anybody could advise how the 'Requested By' field is populated under the Issue Stakeholders section of the Overview in an Issue/Request. The field is appearing as N/A, but I can't seem to find where it links to. Thank you!

In June, Adobe Marketo Engage released a feature called Conditional Content for the new Email Designer. This feature provided an intuitive new way to personalize email blocks based on person/account attributes, offering more flexibility and control than the legacy email editor’s Dynamic Content feature.After the release, we discovered certain legacy tokens were not resolving correctly in the Email Designer. We have decided to temporarily disable the feature until we can resolve this issue. So, for now, you will no longer see the option to create new conditional content. If you have already created conditional content using this feature, the emails will still work as expected. All other email and related assets will also work as expected.   If you clone or edit emails that contain conditional content, you might see certain scripts native to the legacy email editor in the preview, instead of the visual representation of the conditional content. This does not affect the email’s funct

I would like to fetch the primary identifier of the dataset. Is there any API request available for that in AEP?

Hello everyone, Sorry if this topic is repetitive, but I couldn't find any history.😗I created a form with an Integer field to retrieve my clients' contract numbers.However, when I'm in the form editor, choose Text or Number for my custom field (FV_customer-contract-number) and enter the following numbers:500/2414478 -> I don't get 500/5002414478 -> I get a completely different number091/1231437 -> I only get 91...I even cleared my browser cache and created new test clients. In short, I'm lost.😤 All I want is for people to type (without the / or other symbol)5002414478, and I get the same number in the client file.Thank you for your help.

Hello everyone,I'm working on an AEM component and have configured a multifield dialog. My goal is to iterate over the items added in this multifield using HTL.The data appears to be saving correctly in CRXDE Lite under the component's node in a structure like /path/to/component/tiles/item0, /path/to/component/tiles/item1, etc., with properties like itemTitle on each itemX node.Here is the relevant part of my dialog XML:  <tiles jcr:primaryType="nt:unstructured" sling:resourceType="granite/ui/components/coral/foundation/form/multifield" composite="{Boolean}true" fieldLabel="Tiles" fieldDescription="Click 'Add field' to add the details for a new tile."> <field jcr:primaryType="nt:unstructured" sling:resourceType="granite/ui/components/coral/foundation/form/fieldset" name="./tiles"> <layout jcr:primaryType="nt:unstructured" sling:resourceType="g

Game 1: Workfront Day at The Skill Exchange Thursday, August 21 Don’t miss this chance to hit a home run with your Workfront skills! Join us for a full lineup of practical sessions featuring Workfront customers and product experts. Topics include: Mastering Workfront’s AI tools Building for a Workfront Center of Excellence (CoE) Elevating reporting with Advanced Text Mode Tips and tricks to maximize your Workfront license...and much more! Get to the plate and knock this one out of the park. Register today!   Game 2: The Skill Exchange After Party – Our First “Mega-WUG”! Tuesday, September 10 Join the league for a cross-chapter Workfront User Group (WUG) virtual event open to all WUG chapters and members (or should I say, players). This All-Star panel will break down the hits, runs, and foul balls from The Skill Exchange Workfront Day and share expert insights you won’t want to miss. Not a WUG member yet? Step to the plate and join a chapter today. Then, register for the After Pa

Hello Workfront Community,    I can’t believe it’s already June! Time has flown by since our last review, but I wanted to update you all on our H1 2025 Community Ideas review. As you may recall, this effort is part of our bi-annual ideas review process, which involves our product team as they review and respond to the top 20 ideas from the past 2 years. Please note that this 2-year period includes ideas from our last review cycle in November 2024. Ideas from our last review cycle are listed in the second chart below, labelled ‘H2 2024 Carryover Ideas.’ Many of you may have already been notified of these idea updates if you’ve interacted with them previously, but I wanted to consolidate all product responses into a single page.    A couple things to keep in mind:    All reviewed ideas below were published in the past 2 years.   Ideas responded to in this cycle will be updated periodically by the PM Owner until they are moved to a 'final’ stage,

I'm attempting to create a click thru rate calculation for our Home Page team with the calculation created as the below with HP Click Visits defined as a visit with an event category prefix of RE: (our indicator of a link click).You'll notice that this works great at the Page Name level, but once you do a breakdown on specific link click values, the segmented click visits and the visits become the same. Is there a way to lock the reference on the breakdown to the total? So instead of recommendations being 386K click visits / 386K visits and thus always 100%, that it retains the total amount so the calculation would be 386K click visits / 3.0M home page visits.  

Hello,  Any suggestions on what Marketo Smartlist filters I should use to pull daily counts in Marketo? The "End success node" query data does not match data counts in Marketo using "has AEP  Segment". TY!

As you know, WhatsApp can now be configured as a channel in Adobe Journey Optimizer. Just as email and push notification channels have their respective datasets where all related events (Feedback, Tracking, etc.) are stored, does WhatsApp channel in AJO also have its own dataset where information related to sent messages is stored?

Hello, I have a calculated field that displays the latest date among a selection of fields. One such field is a multi-checkbox, each with their own start date field. I am attempting to pull the latest date from these selections but for some reason my calculation spits out a date that is one day earlier than the latest date. For example, if the latest date in a selection of multiple fields is 3/30, my calculation will say 3/29. Here is the specific part of my code that relates to the Multi-checkbox field:    DMAX( {DE:Start Date - xx}, {DE:Start Date - xx}, {DE:Start Date - xx}, {DE:Start Date - xx}, {DE:Start Date - xx}, {DE:Start Date - xx}, {DE:Start Date - xx}, {DE:Start Date - xx}, {DE:Start Date - xx}, {DE:Start Date - xx} ), "" ),  Here you can see that the dates are indeed 3/30 but the calculation

We’ve recently moved from the legacy to experience on the admin console.Our Workfront Add-In for Outlook has since been giving us an error: Unable to get the outlookIdentityToken We were told during the migration that we should be able to use the legacy link for the add-in, since it doesn’t take the experience league domain.For this error, it’s suggested that we turn on Microsoft legacy tokens Troubleshooting: outlookIdentityToken error when using Workfront for Outlook | Adobe WorkfrontBut Microsoft depreciated them in Feb, and cannot be turned on beyond June without exception from Microsoft – even this won’t be possible past October this year.Nested app authentication and Outlook legacy tokens deprecation FAQ - Office Add-ins | Microsoft Learn We were wondering if an upgrade to the Add-in was under consideration/ on the roadmap.Because we love the features facilitated by the add-in, having to work without is creating a lot of double work when briefing things in.And we’re sur

Newer to using adobe but use a few other tools to track metrics. I have continued to find that Adobe is higher than some other tools. When digging in, I see some specific sessions counting multiple times for a visit. Testing my own session I found it counted 2 times into the views metric but I do not see how it should have based on the documents. It seems that it is when a user opens items in a new tab. Would Adobe view a new tab as a new visit?

I'm currently investigating transactions originating from: OtherTransaction/Java/org.apache.sling.event.impl.jobs.queues.JobQueueImpl/startJob These are coming from my AEM publishers, and I would like to understanding this startJob function within the aem. Specifically, I need clarification on the following: What is this startJob intended to do?What processes or operations does it initiate?Are there any documentation or references that explain its usage and expected behavior? 

In my instance, we've added a number of Typeahead fields over the years that we've come to regret, mainly because they appear as top-level objects in Reporting tools and confuse everyone trying to build reporting. I can only explain why Project reports show two Portfolio and Program options with completely different options under them so many times. (Yes, I could re-name the fields but I wanted a better solution.) Finally I decided to experiment with replacing the Typeaheads with External Reference fields that looked the information up from Workfront's API instead. I've included a set of examples below for the objects I replaced, along with some gotchas I found along the way.  Project Templates. This was the easiest one, since we have less than 100 active templates in our instance.  Depending on what I wanted the drop-down to display, I could potentially filter further by the Group of the template, or any other template field. This returns a list of all Active Templ

Here is some information to hopefully outline this scenario:No Fusion is used, but can be suggested as a solution if there is none available in Core Workfront.Compliance Request Project - Standalone Queue Project that teammates can access and add an issue by going to the Request queueWebdev Pjt Template - This is where I am adding Queue Topics, Routing Rules to route Issues that use the same Custom Form available in the Compliance Request form in the Request queue.  Issues route to the Compliance Request Project just fine. However, because it is not a formal 'request' from the request tab, and instead is an issue generated in the Webdev Pjt, the issue is routed automatically and silently, with no way for the Issue submitter to know where the Issue has gone. Is there a way to:Keep a 'copy' of the Issue on the Webdev Pjt where the Issue originated from?Link the Issue back to the Webdev Pjt from the Compliance Request Project? I appreciate your insights! Let me kn

Hi Everyone, I’m not able to see the Buying Groups section in Adobe Journey Optimizer – B2B Edition UI. Is the Buying Groups tab automatically available, or there some specific prerequisites needed - such as whether creating audiences are required to make the Buying Groups tab becomes available? Any guidance or documentation reference would be very helpful.

When approving documents in WF, it does not show the audit trail, i.e. date and time the document was approved in WF. Is there a way to track this/turn a feature on?