Product Communities

Thank you all so much for joining us/ registering for the Wednesday, July 23 webinar, Unlock the power of AEM Content Hub – Centralize, reuse, and activate on-brand content for internal and external teams. We hope that you found value in attending and are excited about what’s to come! I realize there were a handful of questions from both the chat and Q&A pods, so we have compiled everything into a single document, added answers that was unanswered, and linked it below for reference:   Slide deck  Webinar recording  Q&A document   Extensibility in Content Hub     A few product documentation articles were shared throughout the presentation, so those are listed below along with a brief summary and tips from the chat:   Content Hub is the future platform, with Brand Portal in maintenance mode and no new innovations planned – we encourage you to migrate!   Content Hub Overview  Get started video Key new features were dem

Implementing a new email platform isn't just about technology. It’s also about aligning your teams, workflows, and data to deliver impact. If you're currently implementing or planning to use Adobe Journey Optimizer for email marketing, we’ve got a powerful new guide for you - From Inbox to Impact: Powering Email Marketing with Adobe Journey Optimizer This organizational readiness guide outlines everything you need to successfully activate and scale email marketing with Adobe Journey Optimizer, from aligning your teams and tools, to streamlining your processes. What’s inside: Key roles and stakeholders needed for success Technology setup and integrations to prioritize Process steps to ensure long-term efficiency and ROI Whether you're just getting started or expanding your email marketing practice withinAdobe Journey Optimizer, this guide is a must-read. Share this with your cross-functional teams to ensure everyone is aligned on what it takes to drive results withAdob

I can override the on-page Tags script environment on one page of the site frontier.com/shop however when I move to other pages, the Dev environment override jumps out and I'm reverted back to Prod environent. I believe this issue is because on that single page frontier.com/shop the Tags script url is coded fully "https://..." and on other pages it's coded without the protocol (leading slashes only), so the debugger seems unable to handle this use case scenario. Thanks for reviewing! Community Discussion Ref:Re: Adobe Experience Platform Debugger jumps envir... - Adobe Experience League Community - 765618

Does the profile needs to be removed separately from Profile Store and Identity Graph?

Hi Community ,I am facing issue with event dataset activity, where I am not able to see existing profile fragment count on batch ingestion. Issue is discussed in below url. https://experienceleaguecommunities.adobe.com/t5/adobe-experience-platform/ct-p/adobe-experience-platform-communityI could not the resolution of this issue.Regards,

Knowing if the current pageview is associated with a known lead vs. anonymous is key to a lot of cool personalization.   For example, you can build the equivalent of “If Known Visitor, show Custom HTML” with a non-Marketo form. Or show instant download links if someone is associated (since clicks will be logged by Munchkin) vs. a modal form if they’re anonymous.   ℹ️  Notice I wrote “pageview” rather than “session” or “cookie” to be precise. A page will render in the context of a known record if it has the mkt_tok param from an email click, even if cookies are completely disabled. Of course, that type of association won’t travel to the next page, but the current page is associated.   The old way The typical way to do this is create a dedicated “association checker” Marketo form with Known Visitor HTML enabled. in the KV HTML block, have a <script> that runs your “if associated” code in the regular form, add a Rich Text with a <script> t

Hola comunidad,Estoy enfrentando un problema urgente en Adobe Analytics: varios de mis segmentos no están mostrando datos correctamente en Workspace. He probado con filtros por visitas y visitantes, pero los resultados no coinciden con lo esperado, e incluso algunos segmentos aparecen totalmente vacíos.He revisado la lógica, los contenedores y las condiciones, pero nada parece funcionar. ¿Alguien ha pasado por algo similar o podría orientarme con posibles causas o soluciones?Agradezco mucho cualquier ayuda o experiencia que puedan compartir 🙏¡Gracias desde ya!

Hi everyone,Has anyone run into this issue when trying to run queries in Adobe Experience Platform?I'm getting this error in the Query Service console:I’ve already tried:Refreshing the pageLogging out and back inSwitching browsersStill seeing the same issue. Is this usually tied to backend instability or a permission/session timeout? Would appreciate any advice.Thanks!

Hello, I have an error in query service within AEP when I use set auto_to_json=true; and them run the select * from adobe analytics data; Error:  Cannot read properties of undefined (reading 'map')I have just use the dataset that is created from adobe source connector. I have 3k+ fields within this that is in JSON format. How does one query this within the query service to get all columns auto populated. ? 

Hi all,On cloud I need to whitelist the egress (outbound) IP addresses on a third-party API firewall. How can I find the list of static egress IP addresses used by AEM environments? Does Adobe provide fixed egress IP ranges, and where can I access the official, up-to-date list of these IP addresses for whitelisting purposes?

I am trying to automatically synchronize my GitHub repository with the Adobe Cloud Manager Git repository, so that my Cloud Manager pipeline always has the latest source code. I created a GitHub Action to push changes from main, develop, and other branches whenever there’s a commit. However, my push keeps failing with the error:remote: pre-receive hook declinedremote: You are not allowed to update refs/heads/develop Here’s the GitHub Action I am using:name: Mirror to Adobe Cloud Manageron:push:branches:- main- developworkflow_dispatch:jobs:mirror:runs-on: ubuntu-lateststeps:- uses: actions/checkout@v4with:fetch-depth: 0- name: Configure SSHrun: |mkdir -p ~/.sshecho "${{ secrets.AEM_CLOUD_SSH_PRIVATE_KEY }}" > ~/.ssh/id_rsachmod 600 ~/.ssh/id_rsassh-keyscan git.cloudmanager.adobe.com >> ~/.ssh/known_hosts- name: Add Adobe remoterun: |git remote add adobe ${{ secrets.AEM_CLOUD_REPO_URL }}- name: Push changesrun: |git push --mirror adobe When I run this, the pipeline fa

“O-H-I-Oh Yes We Did!”   The Adobe Workfront User Group – Ohio Chapter is now live!   Ross Barton (@ross_barton) and I are thrilled to be your co-leaders as we bring together the best minds using Workfront from across the Buckeye State. Not an Ohioan? No problem — all are welcome to join and be part of the conversation!   Stay tuned — exciting things are coming!   Become a member in the meantime:  https://workfront-augs.adobe.com/wug-ohio/

Troubleshooting Step Events in Adobe Journey Optimizer: Diagnosing Errors, Discards, and Failures for Reliable Customer Journeys This is Part 2 of a 3-part series on Step Events in Adobe Journey Optimizer. Jump to: Mastering Step Events in Adobe Journey Optimizer: Fundamentals, Schema, and Essential Queries for Data-Driven Campaigns | Troubleshooting Step Events in Adobe Journey Optimizer: Diagnosing Errors, Discards, and Failures for Reliable Customer Journeys | Optimizing and Validating Adobe Journey Optimizer Step Events: Performance Analytics, Feedback Integration, and Guardrail Monitoring ⚠️Schema disclaimer – Field names may evolve. Always verify against the public XDM reference: https://github.com/adobe/xdm/tree/master/docs/reference/adobe/experience/journeyOrchestration . Picture an email that never leaves the station. Marketing is fuming, DevOps is shrugging, and you're the last line of defence. Time to interrogate Step Events. Adobe's stock query examples incl

Hello,  We develop our own HTML outside of the Email Designer in AJO. We recently are having an issue with a Background image not displaying - even when we choose to Simulate Content. We have text overlaying the background image in White Font, so when the background image does not display, it does not show the text, which is a problem for us.  I understand that background-image needs to be in an URL format - which we've done. But, now it appears that maybe the coding is not correct any longer. Here's the current code we are using:  <div class="mobile_only"><table class="mob_width_320 hideDesktop showMobile" border="0" cellspacing="0" cellpadding="0" style="mso-hide:all;overflow:hidden;max-height:0;width:0;display:none;line-height:0;visibility:hidden;align:center;"><tbody><tr><td style="height:178px;width:350px;BACKGROUND-IMAGE:url(https://***.************.********.com/fe24b6c0-e3dc-11e9-8f5d-7f27416c5f0d/urn:aaid:aem:7679d2ba-da1

Hi Everyone,I upgraded my instance version to aem-sdk-2023.12.14697.20231215T125030Z-231200. I'm not able to start the for the second time. For the first time, I'm able to start the instance and work on it. I always stop the instance with Ctrl+c. But when I try to start, I will get 404 error Sometimes, it will take 30 to 45mins to start the instance but other than it will never start and the 404 persist.. I'm trying to start my instance using "java -Xdebug -Xmx2048M -agentlib:jdwp=transport=dt_socket,address=8888,server=y,suspend=n -jar aem-author-p4502.jar"(Debug Mode). Please let me know if I need to change the command or approach to start my instance. Thank you.

I have a scenario that is returning a users name from a requests custom field.  On my form it stores just the name but the search module returns the string below.  I've looked at all the function Fusion offers but I can't see one that would allow me to parse just the ID. "I've tried using variations of substring and spit.  Do I need to somehow store it in an array first?  Any suggestions will be greatly appreciated!1 "value": [ "{\"objCode\":\"USER\"", "\"name\":\"Kelly Powell\"", "\"ID\":\"61252bb0000eb57eae6652713ab41b15\"}" ]  

Hi All, I'd like to remove a reviewer from a proofing workflow through Fusion.ProofHQ API is exposing a deleteProofReviewer() method. It is described as a way to "Remove the reviewer from the proof. By design, the creator and owner of a proof cannot be removed"deleteProofReviewer() argument list only requires the User ID, no Proof file_id....?Tried to add a File_id argument but no luck. Tried to reproduce the UI feature: doing a POST to https://workflowmanagement.my.workfront.adobe.com/proof/file/deleterecipients adding a WF sessionID as parameter or header, no luck either. Is there a way to remove a user from a proofing workflow? Thank you! nico

If I have multiple placement for offers in web should I create separate Decision Scopes for them?What is the best practice?

I am attempting to debug recent updates to my Adobe Experience Platform "Tags" (Adobe Launch) setup. I am able to get the debugger to inject the Dev library on a single page but when I navigate to another page on the same site, the environment jumps to Production. If I enter the first URL in the browser or navigate to the original URL, the environment jumps back to Dev.    What's a good way to force the Dev environment to "stick" no matter what page I navigate to as long as it's on the same domain I'm debugging? Thanks -- 

Hi Team,I want to understand jcr:frozenNode or nt:frozenNode better in the CRX repository. I couldn't understand very well from the content available on the web.Issue - There is a step in custom workflow to replicate one content is approved, Does the version information go along with the replicated page data to different environment? I think it should but it does not get updated in our use case which might be an issue.

Adobe Experience Cloud certification renewal is better than ever, thanks to a newly streamlined process. Now that the process has launched, we’re reaching out to the Adobe Experience Cloud community—including evangelists, advisors, product teams, and subject matter experts—for your input on the content of renewal modules. We invite you to recommend the most relevant and impactful articles, tutorials, or blog posts that would help certification holders keep their skills fresh. Our team will consider submissions for use as part of renewal modules. Submissions must be publicly available and hosted on Adobe-managed platforms such as Adobe Experience League, Adobe Developer, Marketo Nation, or Adobe Corporate websites. Your recommendations will help ensure that certified individuals engage with high-value, up-to-date content that reflects the evolving Adobe DX ecosystem. Thank you for helping us elevate the renewal experience for the entire Adobe community. Submit a content recommendation &

Adobe Experience Cloud certification renewal is better than ever, thanks to a newly streamlined process. Now that the process has launched, we’re reaching out to the Adobe Experience Cloud community—including evangelists, advisors, product teams, and subject matter experts—for your input on the content of renewal modules. We invite you to recommend the most relevant and impactful articles, tutorials, or blog posts that would help certification holders keep their skills fresh. Our team will consider submissions for use as part of renewal modules. Submissions must be publicly available and hosted on Adobe-managed platforms such as Adobe Experience League, Adobe Developer, Marketo Nation, or Adobe Corporate websites. Your recommendations will help ensure that certified individuals engage with high-value, up-to-date content that reflects the evolving Adobe DX ecosystem. Thank you for helping us elevate the renewal experience for the entire Adobe community. Submit a content recommendation &

Adobe Experience Cloud certification renewal is better than ever, thanks to a newly streamlined process. Now that the process has launched, we’re reaching out to the Adobe Experience Cloud community—including evangelists, advisors, product teams, and subject matter experts—for your input on the content of renewal modules. We invite you to recommend the most relevant and impactful articles, tutorials, or blog posts that would help certification holders keep their skills fresh. Our team will consider submissions for use as part of renewal modules. Submissions must be publicly available and hosted on Adobe-managed platforms such as Adobe Experience League, Adobe Developer, Marketo Nation, or Adobe Corporate websites. Your recommendations will help ensure that certified individuals engage with high-value, up-to-date content that reflects the evolving Adobe DX ecosystem. Thank you for helping us elevate the renewal experience for the entire Adobe community. Submit a content recommendation &