Product Communities

    For those of us in marketing operations who are wired to crave efficiency, governance and time-saving techniques, Marketo Engage tokens have always been a critical part of our process. Until recently, tokens could be created at a local (program) level or at the folder level within Marketing Activities. Fast forward to today, in addition to still having your tried-and-true local tokens, you now have the ability to create instance-wide tokens that can be applied across any program or folder!    You can add and edit global tokens by going to the Admin tab, navigating to the left-hand side navigation tree and clicking My Tokens. Here you can drag, drop and edit token types, names and values to your liking. Note that you have to have admin permissions to access this. These tokens will now be available to use in any program when navigating to the program itself and clicking on the My Tokens tab.    When creating a global token strategy you'll want to think o

We do not use General time but it shows up automatically when creating a new timesheet. How do I remove those entrees?

I have run a consolidation job and it's completed successfully. So what am I supposed to do next? Background: I ran a consolidation on 2 classification sets that were migrated over from the old classifications. These 2 sets are for: eVar13, dev report suite eVar13, prod report suite The legacy classifications had the same set of classification fields. These legacy classifications are classified with both Importer and Rule Builder. The consolidation validated successfully and compared successfully. Since it turned out well, I approved it. But approval removes the original classification sets. Here's why removing the original classification sets is a problem to me: The consolidated classification set is a "Lookup" type. So it doesn't show the report suite subscriptions. This is unlike "Primary" classification sets, where the report suite subscriptions have to be selected and are clearly displayed. How is future me or other Analytics users supposed to know that eVar13 is subs

Hi, We have been storing a specific identity field (i.e., companyName.identities.crmId) in lowercase, but it should actually be in uppercase. We've addressed this for future data using Adobe Launch, but when it comes to historical data, we considered creating Derived Fields in CJA. However, we haven’t found a function that converts values to uppercase. Are there any suggestions or better approaches to handle this issue?

Is it possible to update task predecessors through Fusion?  I just kick-started a group of 30+ projects, and I need to add cross-project predecessors to a specific task in each project.   When assigning predecessors last year (prior to us having Fusion access), I created a task report and pasted in the predecessor values using the project reference and task numbers (e.g., '1988778:24,1988827:24,1988974:24').   I'm pretty new to Fusion.  I've been able to download/parse CSV files and update tasks for basic info (assignees; planned start dates; etc.), but Predecessors is not one of the available options in the field list for the Task object.  Can the predecessors be mapped through the mapping panel?  If so, what would that expression be?  I'm not advanced enough at this point to go the API route (and I'm not even sure our IT department has obtained the API package in Fusion).   Thanks.  

Hello,  This community post and Workfront documentation mention an option to Lock a Proof when all Decisions are made, however I don't see this option in our Proof Settings or Automated Workflow templates. I only see the option to lock at each stage. Is there somewhere else I should be looking? 

All, I have an In-App Message in my Journey that should "fire" based on a email click. The journey runs and it appears the In-App message runs, but working with my QA team, they are not getting the message. We've checked the trigger, and when we manually run the In-App we can see it in our QA app. However, when it's part of the Journey we're not getting the message. Attached is my Journey and the trigger configuration :Does anyone know if my config is off, or best ways to troubleshoot.   

Hello all! Thanks for taking time to read this first article in the series of Adobe Target Technical Tuesdays. Together with my colleague , we will focus on answering common challenges Adobe Target practitioners face and sharing some ways to make the most out of this powerful tool.   Why Frequency Capping as a topic for this article? First, let me explain why I selected the subject for today's blog. As part of our role as community advisors, we consistently strive to assist fellow members of the Adobe Target community in addressing their queries and concerns on this platform. One particular question, in various forms, has cropped up repeatedly: "How can I ensure that an experience is displayed a limited number of times?" Recognizing the significance of this query, I decided to craft a comprehensive response that encompasses both the technical and business aspects of the solution. Our aim is to provide valuable insights to our colleagues, empowering them to enhance customer experi

Hi there, I wanted to know if we have an option or a method to have the historical data?We are demerging our firm from the main company & we want to have all the historical data from this main company Adobe Target, as per my knowledge we don't have an option to get that data as you clone or migrate the activities it will be a new activity all together.  So please help me out how we can have this historical data so that we can compare the performance once the new Adobe Target is up & running.

Hi All, I need to create user journey flows for session with a specific condition where users have interacted with an offer. So, I have created a flow visualization where flow container is 'Session' and 'starts with' dimension as Page Name.  I have applied two quick segments at panel level- segment 1 = user has seen an offer (Include Session with dimension used as 'decisioning.propositions.items.id field=New Offer 1 (offer name) ' to identify offers)- segment 2 = user has interacted with offer (Include Session with metrics used as '_experience.decisioning.propositionEventType.interact exists') All my offer banners are displayed on my home page and then lead to Offer details page followed by Offer Landing Page. So, I expect that all paths should start with Home Page as first node, Offer Page as second node and Offer Landing Page ('New Offer 1 Landing Page') as my third node, because the two segments should include all sessions where offer is clicked.However, I am get

Is it possible to connect Workfront to Notion via Fusion.  It doesn't look like there are any native connectors, has anyone attempted to build their own connections?  If so, how successful was your process.

Hi everyone,I’m facing an issue with one of our Content Fragment Models in AEM where a few text fields were intentionally disabled using disabled=true and renderReadOnly=false at the field node level under /conf/<project>/settings/dam/cfm/models/<model-name>/jcr:content/model/cq:dialog/content/items/textfield. In the old Content Fragment Editor (Granite UI), these fields appear correctly disabled and are not editable, but after moving to the new Content Fragment Editor (which is React-based and built on Adobe React Spectrum), the same fields appear editable and authors are able to modify them. It seems the new editor doesn’t respect the traditional disabled or renderReadOnly properties that used to work in the old UI. Could someone please guide me on how to make these fields appear disabled or read-only in the new React Spectrum–based Content Fragment Editor? Any official documentation or best practice would be really helpful. Thanks,Abhishek A.

In my project, we are planning to upgrade Adobe Experience Manager (AEM) to Service Pack 6.5.23.0.Currently, we are using ACS AEM Commons version 4.5.0, and we are considering upgrading it to acs-aem-commons-all-6.15.0 as part of this activity.Could you please confirm if ACS Commons 6.15.0 is fully compatible with AEM 6.5.23.0?Also, if there are any known issues or recommended versions for this service pack.kindly share the details or reference links.Thanks,Nagendra

AEM forms- On submission guideContainer.af.submit.jsp return 504 sometimes. But the issue is occuring frequently for users belonging to Australian region

Hello All,  Is it possible to get Adobe Sandbox or AEM Cloud Service SDK download for local development, i tried following the Adobe documentation but could not download SDK as it requires an approved Adobe account.any suggestion here? Thank you,Rite18

I am working with only AT and Web SDK. So I need to write user categories into user profile (my customer does not have AA)Depending on the URL path I would like to update visitor profile with values:if /finance profile.interests = 'finance' if '/real-estate' profile.interests = 'real estate' How to do that in order to have on the profile array of values?Likeprofile.interests = [finance, real estate, banking .....]Any ideas?

Hi all,I am not able to open the admin console in da.live, even after I have logged in adobe via google(I use the same with sandbox). After going through the documentation, I came to know I need a adobe ID (aka IMS) for this purpose. Does anyone know how can I generate the adobe ID or IMS. We do have a sandbox also available in AEMaaCS, is it related to that?  I am just doing a POC on content protection.Thanks

How can you access Proof ID in the document report to add it into prompts

Trying to replace a legacy data warehouse job that uses a "Previous Month" time range with a query in AEP.  I can get the correct data back from my query if I manually set the start/end dates, but I can't generate working SQL for the rolling previous month time range so I can automate the job.  ChatGPT gave me 4 different SQL variations to try but all failed, something like thisAND `timestamp` >= date_trunc('month',date_sub(date_trunc('month', current_timestamp()), 1))AND `timestamp` < date_trunc('month', current_timestamp())gives this error ErrorCode: 42601 queryId: 09e1ee39-c4b9-4e9f-bedd-d6c0e5ff18af Syntax error encountered. Reason: [line 13:56: missing INTEGER_VALUE at ')'] Has anyone developed working AEP SQL for this?  

Hi all, I am creating a url tracking parameter in Marketing Channel surface and want to add the message action name included in journeys.  But I need it to populate in the URL following this format: "em-"  + context.system.source.actionName. When using context.system.source.actionName as is, it will show i.e.: Email+-+ "ActionName". Therefore, I'd need to replace the first part mentioned above (Email+-+) by "em-"  Is it possible to treat this type of contextual attributed at channel surface level? 

I've seen this discussion: https://experienceleaguecommunities.adobe.com/t5/workfront-questions/project-finances-allocation-dat... but it doesn't quite tell me how those dates are determined.   We have a Project (Financial Data) report where the planned completion date of the project is in March 2026, but the report is showing allocation dates stretching out through August 2026.