Product Communities

Hi Community,I want to run an A/B test on Whole Emails in Marketo Engage, but my emails are built using snippets. Can anyone share how I can conduct an A/B test on full emails when they are built with snippets? If you have any experience with this in Marketo Engage, please let me know.Here’s my thought process: I think I would have to create two versions of my snippets… one version for Email A and another snippet for Email B… is that correct?Just wanted to check with experts before I move forward. Thank you for your expertise!

I am currently in the process of making some changes to content in one of our active nurture programs.  One of the changes that has been requested is to flip flop the order of emails 4 and 5 in a particular stream. My initial thought was to just swap the priority of the programs so that offer 5 would come before 4 but now i'm not sure if that's the best solution. 1) If someone was sent email 5 before the swap, then the order is changed, would they receive email 4 again in the next cast or move on to email 6? Our email send campaigns only allow people to flow through once, so I don't believe they would be sent email 4 again but thought i'd confirm. 2) If someone is sent email 4 and then I swap the order of the email programs so that 5 comes before it, would they receive email 5 in the next cast since they have not been sent it yet?  Or, would they just move on to offer 6?  Any insights, advice or solutions on how to execute this change would be greatly appr

Hello,I am trying to set a variable using targetData in Javascript.  My code looks like this but I keep getting "targetData not defined" error message.  I've confirmed my targetData and the alias is correct.  Any ideas?  I will need to use the vars.deliverylabel in a file name in a file export activity. // Get delivery labelvars.deliverylabel = targetData.@deliverylabel;  

Hi Everyone, I'm currently working on an Edge Delivery Services (EDS) project using XWalk and trying to fetch data from an AEM GraphQL endpoint. Here’s the simplified JavaScript logic I’m using:const isAuthor = window.location.hostname.includes('adobeaemcloud'); const domain = isAuthor ? '' : 'publish-p1234-e454334.adobeaemcloud.com'; const endpoint = '/graphql/execute.json/eds-dummy/faqs'; const url = domain ? https://${domain}${endpoint} : endpoint; const response = await fetch(url); const data = await response.json();I also followed the steps outlined in the Publishing pages with AEM Assets article and applied the following changes:Updated paths.json:{ "mappings": [ "/content/eds-dummy/:/" ], "includes": [ "/content/eds-dummy/", "/content/dam/eds-dummy/" ] }Set Cloud Configuration for the DAM folder (/content/dam/eds-dummy/):Went to Assets → /content/dam/eds-dummy/Opened Properties → Cloud ServicesSet the Cloud Configuration to /conf/eds-dumm

how to remove unreconciled records after reconciling it with recipients in adobe campaign classic

if we have more than one merge policy, then there will be more than one profile snapshot table for individual profile. how can we differentiate which snapshot table is for which merge policy. any idea? please help.

Hello, I'm trying to pass dictionary key-value object to display personalized content in recurring delivery and I'm not sure how to do so. General idea is that first I'm querying my database and then I'm using javascript activity to:1. Get customerIds from targetSchema2. Do some calculations through third party API3. Save the results in key-value pairs, one value per one recipient, for example: var dictionary = { 'customerId021': 'value1', 'customerId525': 'value2', 'customerId333': 'value3' }; up to this point everything is fine and now I wanted to pass this object to vars event variable to use it in recurring delivery activity, so in my javascript I did the following:vars.contentDictionary = dictionary;and in my delivery I was planning to do something as follows:<%= vars.contentDictionary.consumerId %>so the content would display different value per each user based on his consumerId. Unfortunately this is not working as expected as after the line:vars.c

Hi All,We are facing an issue since long. Our IMS login is not working in ACC Client Console (8.6.3), In this version whenever we select an environment, it showing blank white screen with no further response. We tried all below suggestions, but issue persists. Could you please help for a permanent fix.Check for Edge WebView2: Ensure that Microsoft Edge WebView2 is installed. If not, download and install the latest version from the Microsoft Developer website .Clean Uninstall: Completely uninstall the Campaign client. Then, manually delete the following folders and registry keys:AppData\Roaming\Neolane\NL_5AppData\Local\NeolaneRegistry: HKEY_LOCAL_MACHINE\SOFTWARE\NeolaneRe-download the Installer: Make sure you're using setup-client-8.6.4.exe and that it matches the server’s build number. Re-download it from the server's URL or Software Distribution page to rule out a corrupted installer.Run as Administrator: Launch the Campaign Client Console by double-clicking

Hi everyone,We're kicking off a new AEM project from scratch, and the requirement is to use Angular for the frontend. By default, the Angular version is set to 9 when scaffolding the project, but we needed a more recent version — so we upgraded Angular successfully, and the build completes without errors.However, we're facing a few issues:The Angular components are not rendering on the pages.Component mapping doesn’t seem to be working.The clientlibs-angular folder is being generated, but the js.txt file inside is empty.I have limited experience with Angular, so I’d really appreciate it if anyone who has gone through a similar upgrade process or encountered these issues could share some guidance or best practices.Thanks in advance!

Hi Folks, I have Adobe Analytics implemented on both the mobile app and the website. In some cases, we render webviews within the mobile app to display specific content types. We use the appendVisitorInfoForUrl approach to synchronize the visitor ID between the native app and the webview. For dashboarding purposes, I rely on the data feed from Adobe Analytics. I’ve observed that once the mobileappid is tracked within a visit, it is then persisted across all subsequent hits—including those coming from the webview—even though there is no explicit implementation of mobileappid on the webview side. This behavior makes sense for native app hits, as the mobile SDK automatically tracks the mobileappid. However, I’m still unclear why it persists for webview hits as well.I searched for documentation to confirm whether mobileappid is persisted at the visit level, but I couldn't find anything definitive. I tried to find the documentation that can clarify whether the mobil

Hi everyone, I’m looking for guidance on how to duplicate an existing schema in Adobe Experience Platform (AEP) for testing purposes, without affecting the original schema.For example, I’d like to change the data type of a field from integer to string and observe how incoming data behaves. Instead of making this change directly in the original schema, I want to create a copy of the schema, apply the change there, and verify how the data flows through it.Does AEP support duplicating a schema directly, or is there a recommended way to clone and modify a schema safely? Also, if I were to update the data type (e.g., from integer to string) directly in the original schema, what impact would that have on incoming data? Will AEP automatically handle this type conversion, or could it cause issues with existing or incoming records?Any suggestions or best practices would be greatly appreciated. Thanks in advance! 

Adobe analytics web & app are two separate report suite. As a result they are two separate schema and hence two separate dataset in AEP. Is there a known limitation or official document that says that adobe analytics connector can only connect to one report-suite (so one schema) in the lower sandbox env ?

When I start to create a new Data Element in an Event Forwarding property with "Data Element Type" set to "Custom Code", the default code includes a notification that the 'arc' and 'utils' variables are available.  Where is the documentation that explains these variables? There are scattered mentions of both 'arc' and 'utils' in the Adobe documentation, but nothing that actually documents the available methods or use cases.

So, I need to:1.- Load a file.2.- Insert the new records and update the ones that are present in the schema byut maybe have one or more fields updated.3.- Delete all the records not presente in the file, but already inserted in the schema (those were inserted in previous executions of the workflow).Should it be done in the same workflow?

Hi there, When creating a Connection on CJA, enabling backfill of data for my dataset, after processing the backfill I get a backfill status "backfills failed". Is it possible to get an error diagnostic for the failure? What could cause a backfill to fail?  Thanks in advance, Liz

I am trying to create a line break in a comment section. I have followed this process here: https://nation.marketo.com/t5/product-discussions/how-to-create-an-invisible-line-break-token-using-chrome-dev/m-p/321368#M181514 and here: https://blog.teknkl.com/dark-mkto-alleys-line-break-token/ and it works in the tokens:  It looks like it was created! Yay! But it isn't working in my actual comments: Is this something that won't inside a comment capture? Thank you! 

Since the release of the new VEC UI yesterday (May 😎 our team has been having a number of issues. 1) QA URLs for existing activities will not load the experience2) When creating a new activity, Modifications often disappear after they are added to the panel3) Modifications added to one experience show up under both experiences I've opened a ticket with Adobe Support. But I'm curious -- are other customers experiencing these sorts of issues?

I created a project report based on the project fields that I need.  However, I want to filter it by a certain task.  I created a custom column task name, but it brings up all tasks.  I want to filter on a specific task, though.  Here is what I have. tasks:name="Add instructors"tasks:name_Mod=cicontains However, this isn't bringing anything up.  Am I missing more code?

Does anyone have a glossary/glossentry best practices for translations? The glossentries work great in the source language (English) when we integrate the terms into the text. The glossary entries also create a glossary in the PDF as expected in English. However, for languages where nouns change form (I know conjugate is the wrong word, but it is the closest I can think of) depending on how the term is used in the sentence, the glossary term no longer works as intended. The only thing I can think to do is to remove the glossary term (link) from the sentence and list it at the end of the topic something like, "Glossary Terms Used: glossentry1, glossentry2," where the link is in the topic, but not embedded within the sentence. This, however, would look really awkward in a PDF output. How are glossary entries supposed to be used for translated documents?

I am doing an audit of our forms for consolidation. I am trying to figure out how specific fields are performing and would love to know if there is a way to do that in Marketo. Basically I want to know how many times a field has been filled out on a form.

There's a feature missing in the new update of Adobe Target's Visual Experience Composer. I can't find any info online or in the documentation. Has this feature been removed from the tool?

Regarding the process of transferring audiences/segments created in Adobe Experience Platform (AEP) to Adobe Campaign v8, what are the differences between the following methods?"Activate audiences from the Browse page" explained on the Activation Overview page of the Experience Platform site."Activate Adobe Experience Platform segments to your destinations using Amazon S3 connection type" video in the Campaign Tutorial > Integration with Experience Platform section on Experience League."Send Adobe Experience Platform audiences to Campaign" and "Sync profile attributes between Adobe Experience Platform and Adobe Campaign" described in the Campaign v8 Documentation section on Experience League.Can activation be completed using just one of these methods, or does the choice depend on the system environment? Alternatively, do these methods need to be used together for full activation?

Hello everyone,I am currently developing with Adobe Experience Manager (AEM) using the VSCode AEM Sync extension and have encountered the following error message:”path not under jcr_root folder: /home/aem_XXXX/ui.apps/src” This issue arises despite the fact that the specified path ”/home/aem_XXXX/ui.apps/src/main/content/jcr_root/apps/site/www/news-release/clientlibs/clientlib-site/” includes the jcr_root directory.EnvironmentRunning Docker containers on Windows using WSLUsing Ubuntu inside the containerAEM is running fine, and localhost:4502 is accessibleAdditional InformationThe output from VSCode AEM Sync is constantly showing "AEM Sync started... Searching for jcr_root" and it seems not to be detecting the jcr_root correctly.Attempts to ResolveChecked file paths and permissions inside the Docker containerVerified VSCode workspace settings (workspaceContains:**/jcr_root/**)I would appreciate any advice or solutions to this issue, especially any tips on setting up paths when usi

Hello.I am just wanting to share with you an issue we are seeing that we cannot get to the bottom of, nor can Adobe Support tell us what is going on because they don't know how to replicate the issue we are seeing. We are using Adobe campaign to send emails to recipients. Each recipient has a unique customer number and that customer number is dynamically included in the clickable links in the body of the email as a query string parameter.When a recipient clicks through from the email they are taken to our web page and we drop 1st party necessary cookies as per Adobe's out of the box recommendations (using the Identity service) as well as our own 1st party cookies. One of the cookies we drop (if it does not already exist) is one that scrapes the value of the customer number (from clickable email link) and places it in a cookie. So we know, when someone clicks through who they are and what they are browsing.What we are seeing is that in a small number of cases. Different recipi

I have the form in Marketo Can I get the form data to export with the Label name as Header